Workplace & Facilities Lead, Accurx
£55-75k
+ Share options
3 days a week in office (Shoreditch, London )
Patient communication for healthcare professionals
Be an early applicant
Patient communication for healthcare professionals
201-500 employees
Be an early applicant
£55-75k
+ Share options
3 days a week in office (Shoreditch, London )
201-500 employees
Company mission
To make patients healthier and healthcare staff happier.
Role
Who you are
- We need a Workplace & Facilities Lead who embodies our Principles and thrives on significant challenges. We're seeking the core skills below, coupled with a mindset ready for real impact
- Experience leading workplace and/or facilities operations in a fast-paced, scaling organisation
- Strong people management skills with a pragmatic, hands-on leadership style
- Proven ability to manage suppliers, contracts and operational budgets
- Solid understanding of workplace health & safety legislation
- Organised, commercially minded and comfortable making decisions in ambiguous environments
What the job involves
- As a Workplace & Facilities Lead, your role will be mission-critical and you will be central to shaping the core communication infrastructure of the NHS. You'll directly enable faster, safer, and more accessible patient care
- You will lead the safe, efficient and well-run operation of Accurx’s workplace and facilities
- Owning the day-to-day performance of our office environment, ensuring it is compliant, inclusive, cost-effective and enables teams to do their best work. You will oversee facilities, office operations, catering and on-site events, while leading a high-performing team and managing external partners to deliver a consistently excellent workplace
- Own the day-to-day operation of all office spaces, including meeting rooms, collaboration areas and shared facilities, ensuring an excellent employee and candidate experience
- Lead office layout changes, space planning and internal moves aligned to business needs, and deliver improvements that enhance inclusion, efficiency and usability
- Oversee and continuously improve the onboarding experience for new joiners onsite
- Hold overall responsibility for the building and facilities services, managing and negotiating contracts across hard services (HVAC, electrical, mechanical, fire safety) and soft services (cleaning, security, waste, pest control), benchmarking cost and quality to ensure best-in-class delivery
- Ensure the in-house kitchen operates safely, compliantly and within budget. Hold chefs accountable for food safety, inclusive provision and financial sustainability
- Manage internal events end-to-end, coordinating with stakeholders (e.g. Talent, Marketing) to ensure alignment, appropriate resourcing and smooth execution
- Lead the planning and project management of the annual three-day summer conference
- Lead, coach and develop a high-performing workplace and facilities team
- Build strong cross-functional relationships (People, IT, Finance, Events and senior leadership) and communicate office updates clearly and appropriately to relevant audiences
- Own the office and kitchen budgets in partnership with Finance, tracking spend and identifying efficiencies
- Ensure compliance with workplace legislation (including health & safety, GDPR and cyber security), maintain a risk register, and escalate issues transparently to senior leadership
- To give a flavour of what you might be working on, right now we are focused on:
- Safety & Compliance: Full compliance with workplace health & safety obligations, with risks identified, documented and escalated appropriately
- Operational Reliability: Office, facilities and kitchen operations run smoothly with minimal disruption to teams
- Budgetary Control: Office and kitchen spend tracked, forecasted and managed within agreed budgets
- Workplace Experience: A welcoming, inclusive and functional workplace that reflects Accurx’s culture and ways of working
Application process
- All successful candidates are asked to complete a Basic DBS check along with other pre-employment checks (referencing & right to work)
Salary benchmarks
Our take
Communication between patients and nurses/doctors has typically happened via telephone call or post. This outdated technology is costly and doesn't exactly provide a great experience. Accurx has stepped in to solve this problem with its communication and collaboration platform.
Accurx allows GPs and other healthcare providers to communicate more efficiently with their patients and with each other in order to deliver top-quality care. Its products are now used in over 95% of GP practices, a huge testament to the value of Accurx's platform.
Since raising considerable funding, Accurx has been focused on growing its team and developing its products, including batch messaging between clinics and patients, to help care sites ease the burden of long wait lists and understaffing. Alongside this, the platform recently partnered up with Tandem Health to launch an AI scribe tool for use across the NHS, so GP practices can save valuable time. Together, these developments put Accurx ins a strong position for even more growth and impact across the healthcare sector.
Steph
Company Specialist at Welcome to the Jungle
Insights
56% female employees
30% employee growth in 12 months
Glassdoor (3.6)
Company
Funding (2 rounds)
Sep 2021
$37.2m
SERIES B
Mar 2019
$11.9m
SERIES A
Total funding: $49.1m
Company benefits
- Breakfast & lunch in the office
- Flexible working
- Access to Happl, a flexible benefits provider
- Meaningful share options
- Allocated L&D budget
- Advance Parental Leave policy
- Monthly team socials
Company values
- Fix healthcare communication
- Raise the bar
- Be a driver, not a passenger
- Succeed together
- Move with urgency
- Be relentlessly resourceful
- Embrace challenge
Company HQ
London, UK
Articles
Leadership
Jacob Haddad
(Co-Founder)Began their career in Healthcare Consulting with Newton Europe and Outcomes Based Healthcare.
Diversity, Equity & Inclusion at Accurx
- Each health system is made up of a diverse workforce, serving 100% of the population. We are building for them, not us. We can only transform health systems if we build a diverse team, rich with different backgrounds, opinions and personalities.
- We particularly welcome applications from those who are significantly underrepresented in the technology sector, such as women, trans people, non-binary people, people with disabilities and people from black and underrepresented ethnic communities.
- You can find more information about Diversity, Inclusion and Belonging at Accurx on our Candidate Hub - https://accurx.notion.site/Diversity-Equity-Inclusion-Belonging-DEIB-24cc8751696f4434b4af64efd9de1b1a
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