Staff UX Designer, Replit

• 8+ years of user research experience in a startup or B2B/B2C tech companies
• Working knowledge of multiple research methods and approaches
• Experience at companies with multiple customer segments (Consumer, SaaS, etc.)
• Can successfully manage project prioritization and multiple stakeholder relationships independently

Desirable

• Replit is seeking an exceptional Staff UX Designer to shape the future of our user experience. If you're energized by building from the ground up in a fast-moving environment where priorities evolve quickly, this role is for you. You'll report to the Head of Design while collaborating closely with Engineering and Product teams to drive meaningful user insights
• Run a diary study with a cohort of new Replit users to understand their journeys, pain points, and needs
• Train team members at Replit on best practices of doing unbiased research and methods to empower people to better understand our customers
• Embed with a product pod to work with Product, Design, and Engineering on a research initiative
• Partner with the Data Analytics team to have a cohesive understanding and snapshot of our customers
• Be a thought partner in the UX function working closely with Head of Design, Product and Engineering
• Provide both confident project leadership and patient guidance to a range of stakeholder levels, including guiding designers and PMs through their own research
• Manage multiple research initiatives either directly conducting your own research or helping teams do their own
• Collaborate with Product Marketing, Support, and Data Analytics to formulate cohesive narratives of customer problems