Regulatory Operations Lead, Airbnb
EMEA
€96-120k
Community marketplace for holiday accomodation
Open for applications
Community marketplace for holiday accomodation
1001+ employees
Open for applications
€96-120k
1001+ employees
Company mission
To create a world where anyone can belong anywhere.
Role
Who you are
- You should be comfortable developing operational programs and processes, have experience navigating complex regulatory environments, and possess a keen eye for quality/detail that inspires the teams and individuals you work with to exceed expectations
- 10+ years of experience in regulatory operations, legal/policy compliance, consulting, project management, or related fields
- Strong team management skills and the ability to coach and mentor direct reports
- Ability to navigate ambiguity and lead multiple projects in a fast-paced and complex regulatory environment
- Experience building scalable technical solutions and processes to mitigate regulatory risks
- Experience designing and operationalizing regulatory workflows
- Exceptional communication skills, with the ability to articulate complex regulatory information as applicable and required for varied audiences
- Comfortable and skilled at regularly interfacing with, influencing and being a thought partner to senior management to inform strategy and decision-making, yielding positive outcomes
- Strong stakeholder management and influencing skills, with a track record of aligning cross-functional teams to achieve business objectives
What the job involves
- The Cities team leads the work necessary to implement the regulatory products and processes needed globally to comply with regulations, and does so in a manner that also sustainably supports Airbnb’s growth
- As a Regulatory Operations Lead, you will bring specialized experience in regulatory operations, expertise in team management and the ability to advise and guide cross-functional teams across geographies based on trends and observations to continuously evolve our long term strategy
- You will lead with influence, build structure through ambiguity, and deliver innovation that enables scalable, elegant solutions
- You will be responsible for driving the delivery of centrally run strategic programs, while also defining and executing localized strategies that play a key role in accelerating Airbnb's growth and retention efforts
- Lead the strategic development and execution of highly scalable regulatory programs across multiple jurisdictions, effectively communicating outcomes and insights to senior leadership
- Lead end-to-end execution of complex regulatory programs, ensuring measurable outcomes, sustainable operations, and readiness to meet evolving legal requirements while ensuring Airbnb’s obligations are met with excellence
- Manage a high performing team of individuals responsible for strategy and regulatory operations
- Translate emerging regulatory trends into actionable business strategies for senior leadership
- Partner with cross-functional technical partners to design solutions that enable proactive, automated compliance solutions
- Identify and lead resolution of regulatory risks or incidents, coordinating with legal and policy counterparts to develop mitigation and escalation strategies
- Influence cross-functional roadmaps and corporate strategy through deep expertise in regulatory frameworks
- Serve as the primary liaison and operational architect for your jurisdictions, establishing operational rhythms and ensuring alignment among cross-functional stakeholders while maintaining comprehensive project documentation
- Drive high-impact strategic projects aimed at enhancing efficiency and effectiveness while also aligning with broader business goals
- Lead the strategic development and execution of scalable regulatory products and programs across multiple jurisdictions, effectively communicating outcomes and insights to senior leadership
- Analyze data by running queries and creating dashboards to identify trends, surface anomalies, and perform the necessary investigation
Our take
When Airbnb was originally founded, the product helped customers book air mattresses on people's apartment floors. Since then, Airbnb has had over a billion customers hosted through its platform. With more than 4 million registered hosts worldwide, it has grown into a major player in the hospitality sector.
Airbnb has been successful in disrupting the traditional holiday lettings sector. Before it existed accommodation was limited to hotels and bed and breakfasts, but Airbnb has mainstreamed the idea of renting out spare rooms or even entire homes. It has created a new sector of hosts purchasing properties to rent out on the platform and provides a level of flexibility and a range of offerings not previously possible for travelers.
Perhaps a victim of its own success, by 2022 supply of Airbnb-listed properties began to outstrip demand in some markets, as hosts overestimated the appetite for domestic travel. However, the company is still posting strong financials and has unveiled new tools to support its hosts in a tougher rental market. With a healthy bottom line and a huge user base, Airbnb is very likely to overcome the current market turbulence and continue its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Apr 2020
$500m
GROWTH EQUITY VC
Mar 2017
$447.8m
SERIES F
Total funding: $3.8bn
Company benefits
- Paid volunteer time
- Health food and snacks
- Generous parental and family leave
- Learning and development
- Annual travel and experiences credit
Company HQ
Showplace Square, San Francisco, CA
Leadership
Brian Chesky
(Co-Founder & CEO)Previously an Industrial Designer, studying at Rhode Island School of Design.
Nathan Blecharczyk
(Co-Founder & CSO)Studied Computer Science at Harvard, and had around 4 years of professional Software Engineering experience before founding Airbnb, including interning at Microsoft.
Joe Gebbia
(Co-Founder)Also studied Industrial Design at Rhode Island, and previously founded various design-related startups
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