Senior People Business Partner, commercetools

• This role is for a true partner and problem-solver—someone who thrives in a fast-moving environment, tackles complex challenges head-on, and is passionate about building an engaged, high-performing workforce
• If you’re ready to make a real impact and shape the future of how we work, let’s talk
• 6+ years experience in Business Partnering within a People/HR team
• Deep understanding of people management principles, HR best practices, and employment law
• Ability to align people strategies with business goals in a fast-paced, high-growth environment
• Strong interpersonal, negotiation, and communication skills to engage and advise stakeholders at all levels
• Skilled at navigating complex challenges, resolving conflicts, and driving solutions with a balanced approach
• Proven ability to collaborate with diverse teams and foster strong partnerships across the organization
• Comfortable working in dynamic environments; experience in global organizations is a plus
• Ability to anticipate business needs, drive initiatives, and contribute to long-term people strategies

Desirable

• We’re looking for a strategic, high-impact Senior People Business Partner to join commercetools and help shape the future of commerce—by building and sustaining a culture where people and performance thrive
• As a key member of our People Business Partnering Team, you will be deeply embedded in the business, working closely with leaders to align People strategies with commercetools' ambitious growth goals
• You’ll drive high-impact initiatives across talent strategy, organizational design, leadership development, and performance optimization, ensuring our people practices fuel business success
• Partner with leaders to understand their priorities and challenges, providing strategic people guidance that drives business success
• Advise on org design, talent strategy, engagement, and performance to help teams scale effectively
• Join strategic planning conversations to align People initiatives with commercetools' overall vision and growth goals
• Act as a trusted advisor, bringing insights on people policies, market trends, and best practices
• Support talent management by driving performance reviews, leadership development, and succession planning
• Identify high-potential talent and work with leaders to build tailored growth paths
• Be a go-to partner for employees and managers, helping navigate challenges, resolve conflicts, and foster a strong, people-first culture
• Spot performance gaps early and work proactively with leaders to drive improvements
• Coach and mentor managers on building high-performing, engaged teams
• Handle employee relations cases with fairness, transparency, and efficiency
• Use data and insights to identify trends, drive continuous improvement, and inform people decisions
• Stay ahead of evolving people practices, always looking for ways to optimize how we work