Senior People Business Partner, commercetools

Salary not provided

+ Stock options

Senior and Expert level
Boston

3 days a week in office

commercetools

eCommerce provider

Open for applications

commercetools

eCommerce provider

501-1000 employees

RetailB2BEnterpriseInternal toolsSaaSAPIAutomationeCommerce

Open for applications

Salary not provided

+ Stock options

Senior and Expert level
Boston

3 days a week in office

501-1000 employees

RetailB2BEnterpriseInternal toolsSaaSAPIAutomationeCommerce

Company mission

The leading composable commerce platform that arms you with the essential tools to evolve, build, and scale at your own pace

Role

Who you are

  • This role is for a true partner and problem-solver—someone who thrives in a fast-moving environment, tackles complex challenges head-on, and is passionate about building an engaged, high-performing workforce
  • If you’re ready to make a real impact and shape the future of how we work, let’s talk
  • 6+ years experience in Business Partnering within a People/HR team
  • Deep understanding of people management principles, HR best practices, and employment law
  • Ability to align people strategies with business goals in a fast-paced, high-growth environment
  • Strong interpersonal, negotiation, and communication skills to engage and advise stakeholders at all levels
  • Skilled at navigating complex challenges, resolving conflicts, and driving solutions with a balanced approach
  • Proven ability to collaborate with diverse teams and foster strong partnerships across the organization
  • Comfortable working in dynamic environments; experience in global organizations is a plus
  • Ability to anticipate business needs, drive initiatives, and contribute to long-term people strategies

Desirable

  • Professional HR certification (e.g. SHRM-CP, PHR, SPHR, CIPD)
  • Solid background in US employment law

What the job involves

  • We’re looking for a strategic, high-impact Senior People Business Partner to join commercetools and help shape the future of commerce—by building and sustaining a culture where people and performance thrive
  • As a key member of our People Business Partnering Team, you will be deeply embedded in the business, working closely with leaders to align People strategies with commercetools' ambitious growth goals
  • You’ll drive high-impact initiatives across talent strategy, organizational design, leadership development, and performance optimization, ensuring our people practices fuel business success
  • Partner with leaders to understand their priorities and challenges, providing strategic people guidance that drives business success
  • Advise on org design, talent strategy, engagement, and performance to help teams scale effectively
  • Join strategic planning conversations to align People initiatives with commercetools' overall vision and growth goals
  • Act as a trusted advisor, bringing insights on people policies, market trends, and best practices
  • Support talent management by driving performance reviews, leadership development, and succession planning
  • Identify high-potential talent and work with leaders to build tailored growth paths
  • Be a go-to partner for employees and managers, helping navigate challenges, resolve conflicts, and foster a strong, people-first culture
  • Spot performance gaps early and work proactively with leaders to drive improvements
  • Coach and mentor managers on building high-performing, engaged teams
  • Handle employee relations cases with fairness, transparency, and efficiency
  • Use data and insights to identify trends, drive continuous improvement, and inform people decisions
  • Stay ahead of evolving people practices, always looking for ways to optimize how we work

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Insights

Top investors

40% female employees

16% employee growth in 12 months

Company

Company benefits

  • 100% covered premiums for medical, dental, and vision insurance for you, dependents, and spouse/partner
  • Generous time off package including PTO, parental leave, company holidays, sick time, and volunteer time off
  • Monthly health membership and phone stipend
  • Compensation benefits including 401K company match and an annual professional development stipend
  • Flexible, family-friendly working hours - we are a remote first company

Funding (last 2 of 4 rounds)

Sep 2021

$140m

SERIES C

Oct 2019

$147.2m

LATE VC

Total funding: $305m

Our take

eCommerce software simplifies complex processes and helps companies effectively manage their inventory, calculate taxes and perform other business-related functions. While companies like Shopify have addressed the needs of smaller retailers, Commercetools has built its business around catering to enterprises' specific needs and large investment budgets.

The company provides APIs that can be used to build customized payment, check-out, social commerce, marketplace and other services. It powers billions of sales annually for its customers, which have included Audi, AT&T, Danone, Tiffany & Co., and John Lewis.

In 2021, Commercetools acquired the frontend platform, Frontastic, to build a broader portfolio of commerce technology services. In 2023, Commercetools scaled the availability of its tools in mainland China, marking the first cloud-native commerce solution to ever expand into the country, a significant expansion seeing as the nation is the largest single eCommerce market worldwide.

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Freddie

Company Specialist at Welcome to the Jungle