Director of Customer Support, DoorLoop

Salary not provided
Zendesk
Intercom
Freshdesk
Expert level
Miami

Office located in Miami Beach, FL

DoorLoop

Rental property management software

Be an early applicant

DoorLoop

Rental property management software

21-100 employees

PropertyB2BRentingReal EstateSaaS

Be an early applicant

Salary not provided
Zendesk
Intercom
Freshdesk
Expert level
Miami

Office located in Miami Beach, FL

21-100 employees

PropertyB2BRentingReal EstateSaaS

Company mission

DoorLoop’s mission is to help millions of owners and property managers worldwide by providing an easy and affordable software to manage rentals, collect rent, and grow portfolios.

Company mission

DoorLoop’s mission is to help millions of owners and property managers worldwide by providing an easy and affordable software to manage rentals, collect rent, and grow portfolios.

Many candidates hear
back within 2 weeks

161% employee growth in 12 months

Our take

Thanks to a push for innovation in the real estate sector, property management software has developed into quite a crowded market. DoorLoop is a relatively new entrant competing against long-time players like AppFolio, RealPage, and Yardi. It’s what makes DoorLoop’s rapid growth quite so remarkable - the software has been taken up by tens of thousands of customers worldwide since its public launch in 2021.

Compared to DoorLoop, older incumbents are failing to meet the kind of onboarding efficiency that customers expect, as well as providing fewer integrations and a lower standard of customer service. DoorLoop's flexibility and responsiveness in particular has been well-received by its customers.

DoorLoop closed a Series A funding round in 2022 led by Alpine Software Group. Currently targeting the mid-sized property management market of customers who manage up to 10,000 units, it is planning to boost its brand recognition to lure larger customers away from its rivals. It is also planning to double its headcount and expand internationally to further grow its market share.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Benefits

  • Monthly classes from our co-founders on how to invest your money in a diversified portfolio of real estate, stocks, IRA, 529 Plans, and more
  • Health insurance reimbursement of $200 per month, or $400 if you have a dependent (children, etc...) to any plan you want!
  • World class training program that generated millions in revenue across our two previous successful companies that were acquired
  • Unlimited time off with unlimited personal, vacation, and sick days
  • No dress code, strict rules, or "policies"
  • Great equipment from ergonomic chairs, stand-up desks, Mac or PC laptops; whatever makes you more comfortable & efficient
  • For those working in our Miami office - Work on Lincoln Road, the most vibrant and energetic street worldwide with tons of great restaurants and activities, walking distance from the beach!
  • 401k with 4% matching. No time delays & no vesting schedules. Enroll and keep all money on day 1
  • Get paid with Gusto payroll - Split paychecks between different bank accounts, save money automatically towards a travel or emergency fund. Get a high-interest savings account, free payroll advances, and more
  • Company expense card and monthly stipend for any business related expenses

Funding (last 2 of 3 rounds)

Oct 2024

$100m

SERIES B

Aug 2024

$20m

SERIES A

Total funding: $130m

Leadership

As a 5X entrepreneur and best-selling author, David’s bringing his knowledge of real estate and technology to DoorLoop after co-founding a legal CRM software that was acquired.

Ori, a real estate investor himself, has co-founded and sold two highly successful software companies still being used today by tens of thousands of people in over 170 countries worldwide.

As an expert developer, designer, and project manager, Itay has transformed multiple tech companies into successful industry leaders and is leading DoorLoop's development teams.

With a master's degree in real estate and experience as a commercial project manager, CFO, and COO for numerous software companies, Matt’s career has spanned both the real estate and tech industries.

A licensed attorney, real estate developer, realtor, and martial artist, “Mait” brings to DoorLoop his best practices from years of commercial real estate development and management.

Diversity, Equity & Inclusion at DoorLoop

  • We utilize aptitude testing and software assessments to ensure our hiring process is completely unbiased.

Jobs (10)

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Marketing

People, HR, Recruitment

Operations & Strategy