Web & Digital Analytics Specialist, Jagex
Player Journeys
+ Discretionary annual performance bonus
Video game studio
Be an early applicant
Video game studio
501-1000 employees
Be an early applicant
+ Discretionary annual performance bonus
501-1000 employees
Company mission
To make forever games that connect and inspire players all around the world.
Role
Who you are
- Hands-on experience implementing analytics platforms is essential
- Proven experience with PostHog or a comparable analytics platforms such as Contentsquare, Heap, or Hotjar, demonstrating broad platform knowledge across the analytics ecosystem
- Demonstrated experience building workflow automation tooling to scale analytics or insight generation processes
- Strong SQL skills and the ability to read and interpret JavaScript in the context of analytics implementation and event validation
- Proven ability to work directly and effectively with engineering teams - you’re comfortable in technical conversations and can coordinate implementation details without friction
- Self-directed and proactive - you can pick up a mid-flight implementation, identify what’s missing, and drive it to completion with minimal direction
What the job involves
- As our Web & Digital Analytics Specialist, you’ll lead the rollout of PostHog across our websites and desktop applications, being instrumental in the full user onboarding and reboarding journey, validating data quality, and configuring the platform so that product, analytics, and engineering teams can rely on it from day one
- You’ll work directly with our engineering and analytics teams, bridging the gap between technical implementation and business insight
- Beyond the platform itself, you’ll build out automated tooling to scale how we generate and surface analytics insights, reducing manual effort and enabling faster, data-driven decisions across the organisation
- This is a role with genuine ownership and autonomy: you’ll be setting the standard for what good looks like across a major, company-wide initiative
- Lead the end-to-end PostHog implementation across our websites and desktop applications, defining the event schema, identifying gaps, and validating that data collection is accurate and fit for purpose
- Instrument the full user onboarding and reboarding journey - configuring events, page visits, retention metrics, and player actions across all relevant platforms
- Interface closely with the engineering team to coordinate day-to-day implementation, ensuring PostHog is being integrated correctly and consistently
- Configure and set up PostHog as a platform for business users across product, analytics, and engineering - ensuring it’s accessible, reliable, and well-documented
- Build automated tooling to scale analytics insights generation, reducing dependency on manual analysis and enabling faster decision-making across the organisation
- Work with analysts to define standards, close gaps in existing instrumentation, and maintain data quality throughout the engagement
Our take
Founded in 2000, Jagex is the video game studio behind the RuneScape titles. It is one of the largest British video game studios, having amassed 2.4 million active subscribers, one million free-to-play users, and over 300 million lifetime RuneScape accounts.
Jagex specialises in "forever games", in which players can continue to discover new experiences and challenges without ever reaching an end. RuneScape is a perfect example of this approach, still receiving updates over twenty years after its initial release.
On top of the RuneScape franchise, the company's acquisition of Gamepires brought titles such as SCUM under the company's banner, which it is also working to make into a forever game. It also acquired Pipeworks - adding a Games-as-a-Service platform to its broadening portfolio.
In 2024, it was announced that Jagex would be bought by CVC Capital Partners and Haveli Investments. This represents a move that will position it well to pursue creating more new and innovative player experiences in the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Annual performance bonus
- Pension scheme
- Valiant values rewards & recognition
- Income protection insurance
- Cycle to work scheme
- Gym membership
- Learning & development pathways
- Industry events
- Charity events
- Private medical insurance
- Dental insurance
- Enhanced parental eave
- Annual leave entitlement
- Employee assistance programme
- Company social events
- Flexible working hours
Company HQ
Milton, UK
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