Senior Platform Engineer, Sprig
$180-210k
+Equity
2-3 days a week in office
User research and real-time analytics platform
Open for applications
User research and real-time analytics platform
21-100 employees
Open for applications
$180-210k
+Equity
2-3 days a week in office
21-100 employees
Company mission
To help product managers, user researchers, and growth marketers uncover customer insights in real time so they can make informed product decisions, faster.
Role
Who you are
- 5+ years of software engineering experience with a focus on platform, backend systems, data infrastructure, and distributed computing
- Experience with AWS services such as EC2, EKS, S3, RDS, Lambda, etc; Experience with AWS networking such as VPC. Familiar with AWS IAM and security best practices. Experience managing AWS resources using IaC (Infrastructure as Code) tools
- Experience managing and scaling Kubernetes clusters in production environments. Strong knowledge of container orchestration, service mesh such as Istio, and Kubernetes. networking. Experience with Kubernetes security (RBAC, network policies, pod security). Understanding of Helm charts for application deployments and management
- Proficiency with GitHub Actions or similar CI/CD tools for automating builds, testing, and deployments
- Experience designing infrastructure with high availability and fault tolerance in mind. Ability to ensure platform resilience and recovery in case of failure or outage
- Experience in optimizing cloud resource utilization (auto-scaling, spot instances, etc.) Proficiency in tuning Kubernetes clusters and cloud resources for cost and performance efficiency
- Proficiency in scripting languages like Go, or Bash for automation and tooling development
- Excellent written and verbal communication skills
- Quick learner, good team player
Desirable
- Hands-on experience with CDKTF or Terraform for defining cloud infrastructure. Experience with GitOps tools like Flux for continuous deployment
- Experience implementing and maintaining monitoring stacks with Prometheus, Grafana, and Loki. Ability to set up alerts, dashboards, and logging systems for infrastructure and applications
- Hands-on experience with security compliance and audits in cloud environments such as SOC2
- Experience in low latency and high volume data stores and platforms is a big plus (experience with databases, APIs, API servers)
What the job involves
- We’re looking for a talented Senior Platform Engineer to join our Data/Infrastructure Team
- The Data/Infrastructure Team is responsible for designing, building, and maintaining the cloud platform that powers our core systems, ensuring the reliability, scalability, and security of our services
- As a Senior Platform Engineer, you will take ownership of the platform’s infrastructure, driving initiatives to optimize performance, enhance automation, and ensure seamless deployment processes
- Your work will directly impact our ability to deliver high-performing, resilient, and secure platforms, enabling our teams to build innovative solutions that meet the needs of our customers and drive the growth of our business
- Led successful upgrades of core infrastructure tools and components, driving operational efficiency and system resilience
- Maintained data integrity and security across databases, safeguarding client trust and ensuring the accuracy of insights generated by our platform
- Enhanced platform scalability and performance by designing and developing robust, high-performing backend systems that drive business growth
- Provided strategic technical leadership, guiding teams through critical decisions while ensuring adherence to industry best practices
- Partnered closely with product teams as a data domain expert to drive the development of critical product features, shaping the future of our offerings
Our take
Designed to make product research and analyzing qualitative data faster and more thorough, Sprig (formerly UserLeap) is an AI-powered technology platform. Its tools are trusted by teams of 1 to 10,000, included a whole host of innovative companies, including Square, Dropbox and Adobe.
The company was conceived after a product manager noticed how difficult it was to obtain rich customer insights at a quick enough pace to help influence product development. What makes Sprig unique is that its research is continuous and in-the-moment, meaning product managers can see their customer insights at all times. Users can deploy a range of their ‘micro surveys' to better understand their clients and access powerful AI analysis for video interviews.
Sprig has backing from top investors like az16 and Accel, and is using its 2022 funding to expand the service line, accelerate the roadmap and invest in more integrations and partnerships. This puts the company on track to continue its upwards trajectory, especially as it saw a revenue growth of 300% in 2022 alone.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Jun 2021
$38m
SERIES B
Dec 2020
$16m
SERIES A
Total funding: $58m
Company benefits
- Competitive Salary
- Competitive Employee Equity
- 401K Program
- Medical, Dental, and Vision Benefits
- Additional Wellbeing Benefits
- Generous Paid Time Off
- Paid Parental Leave
- Hardware & Software
- Work from Home Equipment Stipend
- Professional Development Stipend
- Flexible Work Options
- Access to Sprig Offices
- Company Events
Company values
- End with simplicity - From idea to implementation, our development process can sometimes involve a lot of complexity but when it comes time to share our product with our customers the end result has to be simple.
- Never settle - It's no secret that growing a successful business can be challenging. The temptation to accept just the slightest bit less than the best can be strong - but we never settle, even if it means passing on an okay opportunity now in favor of a great opportunity later.
- Quickly iterate - We don't settle, but we do act with urgency. We have a data-driven approach to decision making where risk taking is encouraged as long as we can prove or disprove it, learn from it, and quickly apply those learnings to the next iteration.
- Be empathetic - User research and insights are the core of our business. We focus on having a deep understanding of our clients and each other - it's never about proving a point or being "right." (By the way - we're "right" a lot but we're also wrong sometimes, and that's definitely okay).
Company HQ
Yerba Buena, San Francisco, CA
Articles
Leadership
Ryan Glasgow
(CEO)Ryan has deep experience scaling companies from early stage to successful exit having been a team member at Weebly (acquired by Square) and Vurb (acquired by Snapchat).
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