People Operations Coordinator, Khan Academy
$77.6-97k
Salary given is for US applicants, In Canada the range is $104,862 - $131,077 CAN. Salary may vary by location.
Nonprofit online education platform
Be an early applicant
Nonprofit online education platform
1001+ employees
Be an early applicant
$77.6-97k
Salary given is for US applicants, In Canada the range is $104,862 - $131,077 CAN. Salary may vary by location.
1001+ employees
Company mission
Khan Academy's mission is to provide a free, world‑class education for anyone, anywhere.
Role
Who you are
- You are a great communicator, an independent problem solver, and have a passion for operations that work that support an excellent employee and candidate experience
- You recognize when you don't yet have the experience or knowledge to solve a problem and reach out to others for help or guidance
- You're reliable, responsive, service-oriented, and deliver as promised
- 2+ years of professional experience; experience in HR or Talent Acquisition is a plus
- Working knowledge of HRIS systems and workflows (such as ADP, Ceridian)
- Working knowledge of ATS systems (Greenhouse preferred)
- Working knowledge of Google Suite and or MS Office, particularly around Google sheets / Excel and writing basic formulas, pivot tables and data scrubbing techniques
- Air-tight organizational systems and routines to prioritize and stay on top of a high volume of processes, requests, and fire drills, seeing things through to “done”
- A client-service mindset and recognition that circumstances change in dynamic organizations
- Excellent written and verbal communication skills
- An impeccable attention to detail
- Ability to thrive in a fast-paced environment with high expectations
- Self-starter with ability to work through ambiguity and problem solve
- Ability to handle sensitive data with the utmost integrity
- Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere."
- Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization
What the job involves
- Khan Academy is looking for a highly-organized, client-oriented People Operations Coordinator to support the HR operational needs of our employees as well as our internal People Operations teams including Total Rewards, HR Operations, and Talent Acquisition
- You'll own on-boarding and off-boarding systems, processes, and communications for employees, contractors, and contingent workers
- Ensure employee questions are answered with clarity, empathy, and urgency in service of an excellent employee experience
- Support our Talent Acquisition team with interview scheduling and candidate communications
- Manage our HRIS system including data entry, audits for accuracy, and reporting and compliance audit requests
- Maintain our internal and employee-facing process documents and pages in our knowledge management system to ensure information is up-to-date and readily available
- Support efforts to optimize and streamline HR processes, systems, and communications to create a frictionless experience for team members
- Provide coordination and administrative support for HR initiatives and projects
- Assists with other ad-hoc POps projects and programs as necessary
Our take
Khan Academy is a non-profit that provides free online education materials, including teacher tools, instruction videos, and practice exercises to support users of all ages. It has over 10 million users a month and covers subjects all the way up to college level.
With nearly a quarter of American adults unable to use mathematics in daily life, Khan Academy’s interactive quizzes, instructional videos, and teacher tools are timely. Khan Academy started life as a series of educational YouTube videos, before building a full-scale platform after receiving an influx of donations from Silicon Valley philanthropists. This background has led it to embrace rather than reject the educational possibilities of new tech such as AI, with the founder regarding traditional institution's banning of tools like ChatGPT as a mistake.
The company offers its tools completely for free, instead relying on donations and volunteers. A key focus is tackling wealth inequality in education. A partnership with the College Board (who produce entrance examinations for higher education) has made access to SAT test prep materials free for millions. 2024 saw a partnership with Microsoft for Khan Academy's Khanmigo product, now free to use for Microsoft customers.
Steph
Company Specialist at Welcome to the Jungle
Insights
23% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jul 2020
$3m
GRANT
Oct 2017
$3m
GRANT
Total funding: $16.2m
Company benefits
- Flexible spending account (FSA)
- Dental insurance
- Optical insurance
- Life insurance
- Performance bonus
- 401K plan
- Family medical leave
- Diversity program
- Pet friendly workplace
- Work from home opportunities
- Health insurance
- Affinity groups where Parents, Black, Hispanic/Latino, Women and Gender Minorities, and LGBTQIA+ identified folks come together
Company HQ
Mountain View, CA
Leadership
Caroline Hu Flexer
(CEO)Holds a BA and MArch in Architecture from Stanford and Harvard University. They also have an MBA from Stanford Graduate School of Business, and formerly co-founded Duck Duck Moose, a mobile educational platform for children.
Salman Khan
(Executive Director)They graduated from Harvard Business School and have previously worked in Finance.
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