Recruiting Coordinator, Intercom

• Minimum of 1 year of experience working with a fast-paced, high growth Recruiting team
• Strong attention to detail, high sense of urgency, and prioritisation and multi-tasking skills
• Excellent communication skills
• Affinity for improving and caring for the candidate experience
• Proficiency in multiple tools and systems: GSuite, Microsoft office and other ATS

Desirable

• As a Recruiting Coordinator at Intercom, you’ll act as a first impression for the company and partner closely with recruiters, hiring managers, and cross-functional stakeholders to deliver an optimal candidate interview experience
• This position will support our global team to efficiently navigate complex scheduling requests and last-minute changes
• Along with scheduling interviews, our Recruiting Coordinators are responsible for supporting recruiting related initiatives and overall system maintenance
• Coordinate and schedule interviews: Manage the end-to-end interview scheduling process, including candidate communication, interview panel coordination, and room booking. Ensure a smooth interview experience for candidates and interviewers
• Applicant tracking system (ATS) management: Support recruiters and hiring panels by opening, organising, and maintaining recruitment data in our ATS. Generate reports and provide data insights as required
• Candidate experience: Serve as the main point of contact for candidates throughout the hiring process. Continuously seek ways to improve the candidate experience
• Job postings and advertising: Assist with posting job openings on various job boards and Intercom's careers page. Ensure job descriptions are up-to-date and attractive to potential candidates
• Recruitment operations support: Assist with maintaining recruitment-related documents, templates, and processes
• Help streamline and optimise recruitment operations, including organising recruitment events, managing recruitment campaigns, and coordinating with external vendors
• Represent Intercom’s mission, vision, and values with integrity and professionalism