Product Manager, Trainline
Monetization
2+ days a week in office (Holborn, London )
Train ticketing platform
Be an early applicant
Train ticketing platform
1001+ employees
Be an early applicant
2+ days a week in office (Holborn, London )
1001+ employees
Company mission
We're building the world's no.1 rail platform while empowering greener travel choices, connecting people and places.
Role
Who you are
- Are you experienced in product monetization?
- Do you like to build business lines from the ground up?
- Are you passionate about product-led growth and want to take a central role in leading the profitablity of the #1 travel App across Europe?
- Great relevant experience in Product Monetization (Ads or otherwise). Ideal experience would be working within a multi-market, high growth business
- Experience working in a high growth company driving improvements that move the needle. A particular desire to continuously optimise and improve the product experience by motivating and driving a team to achieve data-based metrics (KPIs or OKR targets)
- Worked in a fast-paced environment where you’ve had to think on your feet and bring people together to problem solve
- In depth experience of customer centric thinking through insights, data and experimentation
- Experience leveraging great cross-functional relationships in building an impactful product strategy and roadmap. Partnering especially with Commercial, Marketing and Growth leaders to deliver product experiences that go to market successfully
- Knowledge and experience of working with Agile frameworks, writing user stories, setting sprint goals and collaborating with teams on acceptance criteria
What the job involves
- We are looking for a Product Manager for Monetization theme at Trainline
- The primary part of this Product Manager role will be to help define and execute Trainline’s product strategy and vision for Monetisation within Trainline, focusing on both optimising our current product and designing for its future, particularly taking into consideration our rapidly growing international customer base.
- You will be joining as a key Product Manager of a dynamic, supportive team of Product professionals who understand the importance of innovation and are passionate about applying it to our products, solving for both consumer and business needs
- You'll be a valued expert and custodian of the experience across Web and App. This will include upholding Trainline’s superior Customer Experience, while also building towards a personalised, dynamic and contextual monetization future, offering customers the right merchandise at the right moment.
- We are building a proposition that both consumers and advertisers love, and we’re looking for someone help bring this proposition to life
- You'll be responsible for both the strategy and the day-to-day execution of the roadmap, working cross functionally with Software Engineering, Machine Learning, Ads Sales, Commercial Partnerships, Design, Data Science and Finance to hit lofty quarterly targets
- Have relevant experience in product management with some experience in monetization/commercial initiatives and driving revenue growth
- Have strong informed opinions and a track record of experience, staying on top of innovation, opportunity and best practice in monetisation/commercial roles in an eCommerce, Travel or Publisher environment
- Be comfortable talking broad strategy and technical detail in all aspects of monetisation and articulating both opportunities and threats with precision
- Take responsibility for defining and owning the strategy for Trainline and medium/long-term roadmap for your domain
- Be passionate about customer needs (both consumers and advertisers). You have strong empathy and are the customer advocate. You evaluate and understand customer insights and align them to the work your team is delivering to ensure user needs are met
- Partner with dedicated embedded data science, researchers, and analysts to develop actionable qualitative and quantitative insights. You have a mindset of hypothesis, testing, and experimentation
- You have the skill of setting and tracking KPIs/OKRs and product success metrics. You understand the value of learning fast and are able to communicate the hypothesis, insight, success, and failure to a wider audience
- Partner with dedicated embedded UX Design team to define what and how to radically overhaul the customer experience
- Live the Trainline values and behaviours, demonstrating accountability for your Product remit, building a healthy and collaborative Product and Engineering organisation culture
Application process
- Most of our Talent team are currently on leave for the holiday period, so your application is likely to be reviewed in January
Salary benchmarks
Our take
Trainline make it super easy to book transport tickets. Their app is intuitive and well designed. and they're even pioneering paperless travel, allowing you to store your tickets in the app.
They're hyper focused on customer experience and have a product culture of fast iteration to deliver great outcomes for customers.
Their customers make 170,000 journeys a day and they sell 200 tickets a minute.
They're continuing to innovate to stay ahead. They're using machine learning to predict price movements and are integrating with Siri and Google Assistant so people can buy tickets just by speaking to their phone.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
42% female employees
14% employee growth in 12 months
Company
Employee endorsements
Challenging work
"The complex nature of the market as we work with different suppliers is an amazing opportunity to create fluid solutions. A very well segmented..."
Funding (1 round)
Jan 2006
$200.5m
LATE VC
Total funding: $200.5m
Company benefits
- Flexible working (40% min office attendance)
- Cycle to work scheme
- Gym memberships
- Private Health and dental Insurance
- Pension (matched contributions)
- Income Protection
- Share Incentive Plan (buy one get one free)
- Learning budget
- Primary & Secondary Caregiver Leave
- Shared Parental Leave
- Enhanced sick pay
- Free Perkbox subscription
Company values
- Own It - We care about every customer, partner and journey
- Do Good - We make a positive impact
- Travel Together - We're one team
- Think Big - We are building the future of rail
Company HQ
Farringdon, London, UK
Articles
Leadership
Jody Ford
(CEO, not founder)Previously Non-exec Director of Moonpig and Photobox Group.
Milena Nikolic
(Chief Technology Officer, not founder)Previously Engineering Director at Google.
Lisa Hillier
(Chief People Officer, not founder)Previously Chief People Officer at Gousto , The Restaurant Group and Just Eat.
Mike Hyde
(Chief Data Officer, not founder)Previously at Meta.
Dave Price
(Chief Product Officer, not founder)Previously at Spotify and GoEuro.
People progressing
Joined as a Product Manager. Promoted to Product Manager after 1 year. Then promoted again to Principal Product Manager after 7 months and is currently Product Director.
Joined as Business Performance Analyst. Promoted to Senior Analyst after 1.5 years. Then promoted again to Commercial Manager after 7 months.
Diversity, Equity & Inclusion at Trainline
- 💚 Diversity drives us forward We know that having a diverse team is crucial to Trainline’s ongoing success. A team that is diverse in all forms – gender, ethnicity, sexuality, disability, nationality and diversity of thought are key to Trainline being an inclusive environment where every Trainliner can be their true self. We're committed to creating workplaces where everyone belongs, is celebrated and their differences are valued, creating an awesome employee and customer experience. 💚 Meet our Networks Our diversity networks are inclusive communities developed and led by Trainliners, with sponsorship and support from senior leaders. They're all about empowering and supporting underrepresented groups, by providing a safe space to talk, a place to come up with new ideas and a channel for voices to be heard. 🚀 Women in Leadership 💜 Artemis (gender equality) 🏳️🌈 Rainbow Train (LGBTQIA+) 🌻 Sunflower (accessibility) 🌍 Ethnic Diversity Network 🐣 Parent & Carers
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