Head of People, Doctor Care Anywhere
£70-80k
2-3 days a week in office
Online GP platform and app
Job no longer available
Online GP platform and app
201-500 employees
Job no longer available
£70-80k
2-3 days a week in office
201-500 employees
Company mission
To make healthcare transparent.
Role
Who you are
- CIPD level 7 or equivalent (or equivalent experience)
- Proven experience at a senior level leading and inspiring successful HR teams in a people and service focused organisation
- Inspiring and motivating leadership style
- Flexible, adaptable with an ability to ‘work in the grey area’
- Ability to make decisions that are both people-centric and commercially sound
- Strategic understanding and operational delivery of a people agenda and best in class practices covering attraction, recruitment, employee engagement, talent management and learning and development
- Comprehensive knowledge of all HR matters including employee relations, reward and benefits
- Comprehensive employment law knowledge and experience
- Experience partnering with senior leaders to drive the people strategy and business outcomes
- Excellent interpersonal and communication skills and ability to prioritise effectively
- Experience of using people analytics to identify trends and showcase how the team adds value
- Up to speed with current HR trends and best practice
- Experience of utilising/ optimising technology to enable efficiency and simplicity
- Working within a regulated environment would be advantageous
- Track record of delivering on culture change is desirable
What the job involves
- Reporting to the Chief of Staff, the new Head of People (HOP) will create and deliver a People Strategy to support the organisation deliver the company objectives whilst driving a culture people want to be a part of
- The Head of People will harness and drive a culture which is patient centred, empowers its people, promotes personal accountability, is fair and collaborative and delivers continuous improvement
- The Head of People will be responsible for creating an environment where people can thrive personally and professionally by ensuring that all people have what they need to accomplish their goals and remain committed to DCA’s vision, mission and values
- DCA are currently on an exciting journey centred on product development and growth which can only be unlocked through a capable and motivated team of people. Remit: 5 direct reports
- Lead, motivate and inspire a team of passionate HR professionals to deliver a trusted, people-centric and commercial HR service to the business
- Develop and deliver on the People strategy which is a key enabler of the wider business strategy
- Drive the evolution of the DCA culture to support increased engagement, collaboration, a break down in silos and authentic inclusion
- Use data and analytics to identify areas of improvement and drive positive change
- Lead the Resourcing Team to develop and deliver the resourcing strategy which will balance meeting the changing needs of the business with attracting the best minds in the industry
- Execute the DCA High Performance Strategy to unlock the achievement of DCA’s strategic ambitions through it’s people. This includes evolving the Talent Management experience to ensure our teams are aligned and motivated to work at their best
- Lead the Learning and Development Team to enable the future success of DCA by identifying and addressing current and future skills requirements whilst supporting personal and professional career development goals
- Partner with the Senior Leadership Team to enable the delivery of local objectives through their people
- Coach and mentor Senior Leaders on Organisational Design to enable successful and cost-effective team structures and appropriately lead change that achieves business objectives but is also people focused
- Lead the people business partnering team to provide a credible, people centric and commercially focused people partnering service to the business that focuses on strategic delivery
- Drive a positive, inclusive and compliant working culture through ownership and evolution of the DCA People Policy Framework
- Be a point of escalation for complex employee relations cases and support and coach other members of the team to reach appropriate outcomes with case management
- Lead the digital transformation of the people team enabling streamlined and simple processes that supports a great colleague experience using technology and automation
- Ownership of colleague compliance framework ensuring all people practices are aligned with legal, statutory and regulatory requirements ensuring this can be evidenced at all stages of the colleague lifecycle
- Keeping colleague experience at the heart of the people processes to enable an excellent colleague experience
- Develop and execute a total reward strategy that supports the achievement of the strategic objectives including both short and long-term incentives that attract, motivate and retain colleagues
- Overall responsibility for monthly colleague payroll
Application process
- Application Deadline Midday Friday 14th March
Salary benchmarks
Our take
There are mixed opinions about virtual GP services and various ideas around what can and can’t be treated virtually. In recent years, the growth of online doctoring services has exceeded what we probably thought possible. Many are not signed up to an in-person GP anymore and rely on apps like Babylon Health, or Doctor Care Anywhere, an online healthcare platform and application.
Founded in 2013, the company not only offers services to individuals, but companies are also able to sign up employees, which further expands the company’s reach and exposure. The company launched a mental health programme proposition in 2021, highlighting the ongoing work the practice does alongside its day-to-day appointments and referrals.
Having a well-established partnership with AXA Healthcare, the company has just acquired a loan of $15.6 million from the company. This has been said to further tie Doctor Care Anywhere with AXA but also highlights the trust in which the company has for them. This loan will be used to develop more innovative healthcare pathways and it's exciting to see how the company continues to pioneer initiatives in the healthcare system.
Steph
Company Specialist at Welcome to the Jungle
Insights
14% employee growth in 12 months
Company
Funding (1 round)
Jun 2020
$15.8m
CONVERTIBLE
Total funding: $15.8m
Company benefits
- Free Private Medical Insurance (savings on vision and dental care plus 40% off Nuffield Health gym membership)
- Doctor Care Anywhere subscription for you + 5 members of your friends or family
- Company bonus
- 25 days holiday + bank holidays
- 4 x charity days a year
- Birthday Day Off!
- Enhanced Maternity and Paternity pay
- Life Assurance
- Bike2Work scheme
- Cross-team collaboration opportunities in an autonomous environment
- Remote / Flexible Working with contribution towards home set up and your laptop provided
- Range of Development opportunities including learning and progression
- Pool Table, PlayStation and karaoke machine
Company HQ
Temple, London, UK
Leadership
Bayju Thakar
(CEO)Previously Management Consultant at McKinsey & Company has recently become CEO EMEA of Prenetics.
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