Senior Manager of Sales and Business Development, Aircall
$160-170k
OTE
$100-110k
BASE
Plus equity
AI-powered communications platform
Job no longer available
AI-powered communications platform
501-1000 employees
Job no longer available
$160-170k
OTE
$100-110k
BASE
Plus equity
501-1000 employees
Company mission
To empower every professional to have rich conversations, so they can focus on closing deals and delighting customers.
Role
Who you are
- 2+ years of experience in sales or business development, preferably in the software/technology industry in a manager capacity
- Proven track record of success in outbound prospecting, lead generation, or inside sales
- Experience working in the SaaS and / or tech space at a high growth scale up
- Experience leading a consultative sales process that focuses on outbound prospecting
- You’re an extremely clear and direct communicator, you aren’t afraid to ask questions to get to the bottom of things, and you have excellent and engaging verbal and written communication skills
- An enthusiastic and positive attitude
- You are a big picture thinker but have the ability to zoom in and out as needed
- The ability to stay calm & even keeled under pressure
- You love to motivate, develop, inspire, coach, and train a team
- Ability to identify trends and patterns from data and translate data and metrics into actionable business insights for your team and cross-functional teams
- You are able to quickly build trust with your team while holding them accountable to their goals
- You’re resourceful and scrappy: you will figure out what you need quickly to get the job done and get the team’s opportunities qualified and across the finish line
- You don’t wait for answers to come to you, you go out and find answers
- You are a lifelong learner and learn from failure: We’re risk-takers. Trying, succeeding, failing — and trying again — are essential to who we are as a team and company
- You’re a driven, goal-oriented team player with a “must-win” attitude: we win and lose as one team
- Humility
- Customer Centricity
- Accountability
- Self-awareness
What the job involves
- The SDR & BDR Manager will be a senior member of the Business and Sales Development team, responsible for enabling SDRs (inbound) and BDRs (outbound) to be successful in their roles by motivating the team and leading by example
- Working closely with the VP of Global Business Development, the BDR Manager will be an approachable, friendly resource for all members of the team
- Manage a team of 3 Inbound SDRs and 7 Outbound BDRs for the North American market
- Bring energy and motivation to the team by offering encouragement and leading by example, ensuring the team reaches their monthly targets
- Identify and assist in the creation of team incentives, to better drive performance across North America
- Help to develop and maintain a sales and business development playbook with processes and best practices such as sales sequence, sales pitches, call scripts, email templates and qualification tactics to ensure efficiency and consistent conveyance of our current messaging
- Be at hand to answer any questions the team might have in relation to sales-technique, sales-process, product or integrations
- Lead 1-1s, listen to calls, read emails, and identify areas for development
- Represent Aircall with integrity and professionalism at all times, and escalate your inputs to Managers
- Contribute to some strategic projects for the outbound BDR Team
Our take
Call centres have been a mainstay of sales teams for decades, with the human touch delivering an impression conversion rate of about 30% for inbound calls. However analogue call centres are physical infrastructure-heavy and unable to take advantage of the flexibility afforded by remote and hybrid ways of work. Aircall exists to change that, providing a cloud-based call centre infrastructure that allows sales teams to work from their home offices.
Aircall isn't the only company in this space, and it faces heavy competition from Cloudtalk, another cloud-based call centre solution. However Aircall stands out in the market by its use of open APIs and webhooks, making integration with existing productivity and helpdesk tools much easier, and its superior call quality. Aircall has developed a significant customer base with these strengths, with over 20,000 companies using its platform.
The company has raised significant funding in recent years, highlighting the confidence investors have in their offering. With a rapidly expanding presence in the US, European, UK and Australian markets and the recent addition of AI voice agents to handle business calls 24/7, Aircall is clearly set on innovating at scale.
Steph
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2021
$120m
SERIES D
May 2020
$65m
SERIES C
Total funding: $225.6m
Company HQ
NoMad, New York, NY
Leadership
Scott Chancellor
(CEO)Prior to joining Aircall as CEO in 2023, Scott was CEO of Humu and Chief Product/Technology Officer at Apptio. He also spent 7 years at Amazon Web Services as a Director and General Manager of AWS Insights.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 73 more jobs at Aircall