Solutions & Services Engineer, Tapcart
$130-150k
+ Stock options
More information about location
Mobile app builder for eCommerce
Job no longer available
Mobile app builder for eCommerce
101-200 employees
Job no longer available
$130-150k
+ Stock options
More information about location
101-200 employees
Company mission
To help brands build stronger customer relationships while delivering the mobile experience today’s shoppers expect.
Role
Who you are
- Strong knowledge of front-end web development within the e-commerce space with 3-5 years of experience
- Must have: extensive experience with React.js, React Hooks, Next.js, TypeScript, HTML, JavaScript, CSS, REST APIs
- Nice to have: proficiency in, GraphQL, Shopify Storefront/Admin API frameworks
- Excellent problem-solving skills and ability to provide effective technical support
- Strong communication and client management skills
- Ability to collaborate effectively with engineering teams and other stakeholders
- Keen interest in staying updated with the latest industry trends and technologies
What the job involves
- As a Tapcart Solutions and Services Engineer, you will collaborate with our client success and engineering teams to develop Custom Blocks efficiently and accurately
- You will play a crucial role in building Custom Blocks and React web apps for existing and prospective clients, ensuring a seamless user journey and enhancing the overall mobile app experience
- Assist clients in building and customizing their mobile apps using the Tapcart platform
- Troubleshoot issues related to Custom Blocks and provide prompt, effective technical support
- Utilize problem-solving skills and platform knowledge to resolve client issues quickly, ensuring a smooth development process
- Work closely with clients to understand their unique requirements and specifications, including design
- Provide expert guidance on building and customizing Custom Blocks within the Tapcart platform
- Communicate with clients to align their app vision with Tapcart's capabilities
- Develop and customize Custom Blocks and react.js apps to meet client-specific requirements
- Enhance app features and user experience through customized functionality
- Develop and train internal and external partner engineers on best practices to deliver clean code for merchants
- Collaborate with Tapcart's engineering team to ensure seamless development and delivery of Custom Blocks
- Identify and report bugs or issues related to Custom Blocks
- Contribute to effective solutions and work alongside the engineering team to implement fixes and improvements to the Developer Tools platform
- Stay up-to-date with the latest trends and technologies in mobile app development and Custom Blocks and react.js apps
- Continuously expand knowledge through research, conferences, and engagement with the developer community
- Provide the best possible support and guidance to Tapcart's clients, ensuring their apps remain cutting-edge and competitive
- Engage with merchants and partners who use Tapcart's Developer Tools
- Build strong relationships and open communication with stakeholders
- Foster a collaborative environment and drive continuous improvement of Tapcart's platform and services
Our take
Online shopping has rapidly shifted to mobile in recent years, with the majority of Internet shopping transactions now taking place on mobile devices. For businesses that lack the resources or time to engage developers or hire an agency to build a mobile app, this means potentially losing out on a huge proportion of customers. Tapcart is a mobile commerce SaaS platform that integrates directly with Shopify, offering a solution to this problem.
The Tapcart platform allows users to create well-designed apps in less time for an affordable monthly fee. Using a drag-and-drop method with no coding required, it’s even appealing to those who are less tech-savvy. Tapcart is used by 7000+ Shopify brands including Fashion Nova and Chubbies.
Tapcart also helps merchants automate their marketing. It's a smart move that will help them to attract more SMB to mid-market enterprise customers who have reached the stage where they want to focus more on customer retention and conversion and optimize their mobile workflow. Additionally, the 2023 release of "Custom Blocks", a new low-code product, will enable Tapcart to serve more complex enterprise merchants as it moves towards broadening its customer pool.
Freddie
Company Specialist at Welcome to the Jungle
Insights
89% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2021
$50m
SERIES B
May 2020
$10m
SERIES A
Total funding: $69.2m
Company benefits
- 401k: Our 401(k) plan is designed to help you secure a strong financial future
- Flexible Paid Time Off: Take time off whenever you need it with our flex PTO policy
- 11 paid holidays per year: We offer 11 paid holidays annually, allowing you to spend quality time with loved ones, celebrate special occasions, and recharge. These holidays help you stay refreshed and motivated
- Office setup budget: One-time home office stipend for outfitting your home office
- Equity: We share our success through a generous equity program, giving you a stake in our growth
- Shopping stipend to use on Tapcart Merchant Apps: Enjoy a shopping stipend to use on our Tapcart customer mobile shopping apps. This benefit lets you explore and purchase products from our valued customers, supporting their businesses and Tapcart!
- Health & wellness coverage: We offer medical, dental, and vision plans, plus HSA!
- Paid Parental Leave: For birthing and non-birthing parents, plus adoption and foster leave
Company HQ
Downtown, Santa Monica, CA
Leadership
Eric Netsch
(Co-Founder & CEO)Before co-founding Tapcart, Eric founded Mobile First where they served as CEO, which created digital experiences to increase engagement. They also Co-Founded VOGO App, an app to help individuals discover events and friends nearby, and was the Lead Developer of DTE MEDIA, a brand strategy and marketing consultant firm.
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