AI Engineer, Zoom
$117.1-387.5k
Offers bonus and equity
Office located in San Jose, CA
Work platform for human connection
Open for applications
Work platform for human connection
1001+ employees
Open for applications
$117.1-387.5k
Offers bonus and equity
Office located in San Jose, CA
1001+ employees
Company mission
To help people connect, collaborate, and get more work done, together.
Role
Who you are
- 6+ years (or equivalent experience) of hands-on skills in AI/ML and software engineering. Advance degree in Computer Science or related fields
- Have background on AI product architecture/system design and implementation/integration
- Possess coding skills in Python, Java, or C/C++, etc. Solid experience with LLM tuning, prompt engineering
- Demonstrate working knowledge of software development principles, design patterns, and scalable systems
- Have solid experience with one or more of the following: AI agent, RAG, NLP, recommendation, cloud platform, data retrieve/analysis, DB/SQL, A/B test
- Be familiar with AI tools for daily development work
- Have comprehension of machine learning theories, algorithms, and frameworks
- Possess familiarity with AI tools for daily development work
What the job involves
- Join Zoom AI Vertical team, start from the Zoom enterprise-level products; and drive innovation, development in AI-integrated projects
- You will collaborate closely with teams from GenAI, Meeting, Phone, Big data, and Cloud to build business features for Zoom products
- The ideal candidate will majorly focus on AI product feature innovation/creation, AI capability improvement, agentic pipeline, applications, data process/analysis, and full cycle software development
- You will play the critical role in shaping the future of Zoom AI products
- Collaborating with cross-functional teams to define, design, implement and release new AI features and innovative applications
- Demonstrating a high level AI product feature and architecture design. Breakdown the pipeline into engineering subtasks and implementation details
- E2E development. AI capability evaluation. Prompt engineering. Agentic AI creation. Model tuning
- Ensuring reliability and high quality by participating in code reviews, testing, and debugging
- Building metrics, dashboards to measure the service performance and quality
- Documenting test report, code, algorithms, and technical processes for internal and external references
- Driving task progress
Application process
- End Date: March 27, 2026
Our take
Zoom reworked video conferencing when most people assumed it was a solved problem, with services from Cisco and Skype already ubiquitous in workplaces and homes. However, its videoconferencing infrastructure was simpler to use, faster and more flexible than any previous solution, and it swiftly took the world by storm.
Its success bred competition, however, and companies such as Microsoft and Google, along with numerous smaller communications firms, have begun making inroads on Zoom's formerly commanding lead. Additionally, as workplaces are mostly adopting a hybrid or flexible working strategy, some of its importance as a workplace tool is wearing off and it is recording a gradual decline in daily usage rates.
To counter these trends, Zoom is expanding its business offerings through product development and strategic acquisitions. Alongside many other large tech companies, it has battled through a difficult economic situation, but it nonetheless remains a profitable company and household name. Plus, its track record of innovation means it is still very much one to watch in the communications space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2017
$100m
SERIES D
Feb 2015
$30m
SERIES C
Total funding: $148.5m
Company benefits
- Work from home opportunities
- Retirement benefits
- My-Time-Off (MTO), an extended vacation policy
- Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program plus Yearly stock grant for all employees
- Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
- Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance
- Paid Parental Leave (both parents) 16 weeks paid leave (or statutory if more generous)
- Employer Matching of Charitable contributions up to $500 USD equivalent/year
- Annual Zoom Store Allowance
- Business Travel Accident Insurance
Company HQ
Downtown San Jose, San Jose, CA
Leadership
Eric Yuan
(CEO & Founder)Previously VP Engineering at Cisco and WebEx.
Salary benchmarks
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