Payments Operations Analyst, Justworks
The base wage range for this position based in our New York City office is targeted at $36.30 - $39.93 per hour
Business operations platform
Be an early applicant
Business operations platform
1001+ employees
Be an early applicant
The base wage range for this position based in our New York City office is targeted at $36.30 - $39.93 per hour
1001+ employees
Company mission
Justworks' mission is to help entrepreneurs and businesses grow with confidence.
Role
Who you are
- You’ve got an eye for numbers and continuity
- You know how to evaluate processes for accuracy and strive to maintain an effective payments system
- Your presence fosters ease and flow within your organization’s financial realm
- Minimum of 1 year of work experience
- Familiar working with ACH processing in a payroll and/or financial services environment
- Proficient with Standard Query Language (SQL) and/or Excel (preferred)
- Comfortable making and supporting risk-based decisions on high-impact financial transactions
- Able to communicate effectively, both verbally and in writing
- Quick to learn new products and subject matter
- Meticulous and detail-oriented
- Effective at working in a team setting as well as independently
What the job involves
- As a Payments Operations Analyst, you will serve as a resource for daily payroll processing, resolve payments-related issues, and manage instances of non-sufficient funds
- You’ll make and support decisions with large financial and risk implications
- In addition, you’ll work with Engineering and other departments to improve our systems and processes to make payments processing on Justworks as seamless as possible
- Perform day-to-day core operational tasks for the payments team including managing funds transfers and reviewing customer information
- Monitor daily payments processing by triaging and resolving incoming payroll related issues
- Facilitate the non-sufficient funds process from start to finish, ensuring that each instance is handled timely and according to established standard operating procedures
- Utilize all available data and resources to make and support complex payments-related decisions
- Triage and resolve incoming payments-related questions from various teams at Justworks, including Customer Success and Finance
- Conduct end of month reconciliation processes with the Accounting team
- Maintain internal Payments Operations resources, policies, and procedures, ensuring their relevance and accuracy
- Perform other related duties as assigned
Our take
Justworks operates in an increasingly crowded space of all-in-one business operation suites, that include tools like human resources, payroll, employee management, benefits, and others that businesses critically need to operate as they scale.
Globally, human resource management has become an extremely fertile field, worth over $20 billion annually and predicted to grow to over $50 billion annually by 2030 - creating great opportunity for Justworks to continue to grow. The company is regarded as a market leader, but does see competition in the shape of Paychex Flex, Rippling, Paylocity, and TriNet, among others.
Solutions delivered by Justworks have proven to be extremely popular with SMEs, and this has not gone unnoticed by investors, with the company picking up exceptional amounts of funding. Justworks is known to have sights on going public, though action towards this end has been delayed until global mass-market conditions have settled from a period of volatility. However, the company's acquisition of
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Nov 2023
$16.9m
LATE VC
Jan 2020
$50m
SERIES E
Total funding: $159.9m
Company benefits
- Paid volunteer work.
- Paid parental leave.
- Work from home opportunities.
- Medical, dental, and vision insurance, plus access to One Medical, Kindbody, and Teladoc.
- Premium access to Headspace, ClassPass stipends, and webinars to support your overall wellness on topics like nutrition, budgeting, mindfulness, and more.
- All Justworks offers include equity, and Justworkers can continue to earn more over time with promotions and tenure.
- Extensive learning & development opportunities through workshops, ExecOnline, Udemy, and BetterUp coaching.
- Engineering Apprenticeship program that supports internal movement and growth
Company values
- Camaraderie: As a growing company, we know how crucial teamwork, higher purpose, and a healthy dose of fun can be to success. Be an active listener, treat people respectfully, and have a strong desire to know and help others.
- Openness: We believe in radical transparency. This means being willing to share information, understand other perspectives, and consider new possibilities. Be curious, ask open questions, and be receptive to thoughts and feedback from others.
- Grit: They say when the going gets tough, the tough get going. We are a team of hardworking individuals with the courage to persevere. Be committed, be earnest, and dive in to get the job done well with a positive attitude.
- Integrity: We do the right thing. Be honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
- Simplicity: We make things easy for everyone to understand and do. Be innovative, unafraid of streamlining processes, a clear and concise communicator, and don't overcomplicate solutions.
Company HQ
Fulton Ferry District, NY
Articles
Leadership
Isaac Oates
(Executive Chair)Experience as a Senior Product Manager at Amazon before founding Adtuitive and serving as COO for a year. Left this position to spend 3 years as a VP at Etsy, before founding Justworks.
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