AI Engineer, Hiya
2+ days a week in office
Phone call security software
Open for applications
Phone call security software
101-200 employees
Open for applications
2+ days a week in office
101-200 employees
Company mission
To modernize voice with trust, identity, and intelligence.
Role
Who you are
- Proficiency in programming languages such as Python, JavaScript, or TypeScript
- Experience working with foundational model APIs and pre-trained open source models
- Strong understanding of machine learning workflows, including model evaluations and LLM fine-tuning
- Familiarity with AI orchestration and agent-based systems and best practices (LangChain, AutoGen, n8n)
- Excellent problem-solving skills and the ability to work independently and collaboratively
- Strong communication skills and the ability to translate technical concepts to non-technical stakeholders
- The person in this role must embody Hiya’s key values of Serving our customers, Doing rather than observing, Improving ourselves and our business, Owning and holding ourselves accountable for success, and Leading by showing up with a point of view, engaging in open discussion, listening respectfully to others opinions and committing to decisions
Desirable
- Experience with cloud platforms such as AWS, Google Cloud, or Azure
- Knowledge of Kubernetes and containerization technologies
- Experience with data science and ML engineering
- Familiarity with retrieval-augmented generation (RAG)
What the job involves
- AI Engineers are responsible for developing and integrating AI solutions into Hiya’s products, focusing on rapid iteration, prompt engineering, and practical application
- You'll fine-tune and optimize foundation models, craft sophisticated multi-agent systems, and invent novel solutions to power the next generation of voice intelligence
- Integrate AI solutions into existing products and workflows
- Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions
- Conduct model evaluations, prompt engineering, and fine-tuning of large language models (LLMs)
- Implement and manage AI orchestration, including agent-based systems
- Participate in the design and implementation of AI-powered applications and interfaces
- Help shape the technical direction and best practices for LLM application development
- Stay at the forefront of AI research and incorporate state-of-the-art techniques
- Reports to: VP of Engineering
Salary benchmarks
Our take
Combining data analysis with machine learning, the Hiya platform helps businesses and individuals field calls and block spam numbers from calling them. Saving businesses time and potential security breaches, the company aims to resolidify trust in business calls, especially from unidentified numbers.
Founded in 2016, Hiya claims that in 2022, spam calls were up by more than 30% and that spam and fraud callers are becoming more sophisticated. With tech advances in cybercrime, the opposite is true, too. Hiya use AI to fight the tech used by scammers, its most recent product is a personalised AI that analyses personal data and learns from the calls an individual takes and hangs up. This innovation will help Hiya stand out in a competitive security marketplace, though one that is mostly focused on internet safety and company data breaches. Hiya has the potential to reach a far larger client base than just businesses, and this key difference has helped it raise $18 million in funding so far.
Of course, cybercrime changes with the times, and Hiya will have to continue innovating into the future to keep up with radical shifts in the way AI is used to scam individuals. With a 2025 launch of an AI assistant designed to screen deep-fake scam calls, it seems to be doing so.
Freddie
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (2 rounds)
Mar 2023
$4.7m
EARLY VC
Jul 2017
$18m
SERIES A
Total funding: $22.7m
Company benefits
- Stock Options
- 100% Covered Medical, Dental and Vision
- 401K Program
- Vacation Package
- Paid Parental Leave
- Commuter Benefits
- Employer Covered Long-term Disability and Life Insurance
- Employee Learning and Development Budget
- Charitable Matching
Company HQ
Pike Place Market, Seattle, WA
Leadership
Alex Algard
(Founder & CEO)Previously Founder at Ekata, Whitepages, Co-Founder at CarDomain Network and Analyst at Goldman Sachs.
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