Program Manager, CI&T
AI-powered digital solutions
Be an early applicant
AI-powered digital solutions
1001+ employees
Be an early applicant
1001+ employees
Company mission
To combine the right digital strategy, powerful design and high class engineering to generate fast results and scalable transformation.
Role
Who you are
- Significant experience in program management and/or project management, with a proven track record of successfully delivering complex initiatives
- Senior-level experience demonstrating strategic thinking, leadership, and the ability to influence stakeholders at various levels
- Excellent communication and interpersonal skills, with the ability to clearly articulate ideas and present to executive audiences
- Solid understanding of technology and architecture principles
- Experience working in healthcare or other heavily regulated industries such as insurance or banking is highly desirable
- Familiarity with digital experience platforms and technologies such as MarTech solutions, Salesforce, Adobe Optimizer, Analytics, Journey Orchestration, Adobe CDP, and AEM is a plus
- Experience with PMO practices and tools
- Candidates must be based in the US for compliance reasons
- This is a fully remote position
What the job involves
- We are seeking experienced Program Managers to join our newly established Digital Transformation Services (DTS) group
- Our client, an American for-profit healthcare company ranked No. 25 on the 2023 Fortune 500 is undergoing significant digital transformation initiatives focused on enhancing experience management, member management, loyalty programs, and platform development across our diverse healthcare programs
- As a Program Manager within DTS, you will play a critical role in solution design and ensuring the successful delivery of key strategic initiatives
- You will be responsible for providing clear definition around the why, what, and how of building these solutions within your assigned product domains2
- This is an exciting opportunity to shape the future of digital engagement within a complex and heavily regulated industry
- Lead and manage complex programs within designated product domains
- Drive the definition of program objectives, scope, and deliverables, ensuring alignment with business goals and the overall digital strategy
- Develop comprehensive program plans, including timelines, budgets, and resource allocation
- Effectively lead meetings with diverse stakeholders, including strategists, tech leads, business owners, and external partners
- Identify gaps, navigate ambiguity, and proactively propose solutions to ensure program success
- Define and manage program governance processes, ensuring adherence and identifying opportunities for enhancement
- Collaborate closely with solution architects and technical teams to ensure alignment on technical feasibility and design
- Monitor program progress, identify and mitigate risks and issues, and provide regular status updates to stakeholders
- Ensure that solutions are built with consideration for the complex landscape of legacy systems and the strategic direction towards consolidated platforms like Adobe Experience Manager (AEM) and CDP for member engagement, and Snowflake for enterprise data
- Manage relationships with internal teams and potentially external vendors, including those involved in loyalty platforms and payment processing
Our take
CI&T partners with enterprises and fast growth clients to build them digital solutions and products. The company now has a global presence of thousands of professionals, and operates in a wide range of industries including media and entertainment, healthcare, commerce, and technology.
CI&T has over 20 years of experience in accelerating business impact and has attracted impressive clients, working with the likes of Google, Blackrock and Johnson & Johnson. Moving forwards, the company is focused on expanding within EMEA, an important move considering this is the second largest market for digital services.
As part of this EMEA expansion, the company acquired Somo in 2022, a leading digital product agency headquartered in the UK. This is helping enable CI&T to grow its operations in the region and add hundreds of digital specialists to the company.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company HQ
Financial District, New York, NY
Leadership
Cesar Gon
(Founder & CEO)Also Board Member for Banco Itaú and Lean Enterprise Institute.
Share this job
View 4 more jobs at CI&T