Sales Team Manager, Octopus Energy Group
Octopus Electric Vehicles 🚙
+ Uncapped commission structure
2-3 days a week in office (Weybridge, London)
Entech company
Be an early applicant
Entech company
1001+ employees
Be an early applicant
+ Uncapped commission structure
2-3 days a week in office (Weybridge, London)
1001+ employees
Company mission
Octopus Energy's mission is to speed the transition to a sustainable, low carbon future through renewable energy and technology whilst putting customers at the heart of everything they do.
Role
Who you are
- We're on the lookout for a dynamic Sales Team Manager, someone with a proven record of steering successful sales teams in both B2B and B2B2C arenas
- We're on the hunt for an individual with a genuine passion for team development and experience in coaching high-performance teams
- A dedication to sustainability is non-negotiable, coupled with a focus on creating a great customer experience across your teams
- Previous B2B or B2B2C sales management experience
- A proven track record managing large teams with different skill sets in a phone based environment
- Extensive knowledge of sales methodologies, principles and practices with the ability to lead, coach, and develop successful teams
- Experience working in a growth environment with an adaptable mindset to excel in an ever-changing business environment
- A self-starter attitude with the ability to think independently, get things done and complete tasks ahead of schedule
- Strong time management, communication and interpersonal skills
- Car industry knowledge would be preferred but not essential
- Genuine passion for electric vehicles / energy and decarbonisation
- Passion for delivering excellent customer service and a drive for going above and beyond for our customers
What the job involves
- At the core of our mission is a vibrant and forward-thinking approach, helping people adopt sustainable transportation through electric vehicles
- Your role? To lead one of our EV sales teams, leading them to new heights. Your primary focus? Leading and developing our team and business relationships and driving the growth of our Salary Sacrifice product
- Your team is the embodiment of Octopus Electric Vehicles, acting as the frontline experts and advocates for customers embracing the benefits of our Octopus EV Salary Sacrifice scheme
- Lead and drive your sales team to achieve outstanding results
- Coach, train and develop your team to improve their sales skills and performance metrics
- Drive a healthy team culture through regular 1:1s, coaching sessions, team meetings, PDP’s and goal setting
- Strive for individual and team success, fostering a collaborative environment
- Ensure teams are customer-focused, high-energy, and thrive in a fast-paced, ever-changing business environment
- Learn quickly, adapt to different personalities, and bring out the best in your team
- Thrive in getting things done and completing projects and tasks ahead of schedule
- Leverage your experience in running successful sales teams, ensuring excellence in both public-facing and B2B2C sales skills and methodologies
- Manage sales pipelines from lead generation to delivery, setting and exceeding targets
- Possess strong analytical skills to interpret data and make informed decisions
- Create insightful reports with actionable feedback and suggestions for continuous improvement
- Recruit and lead a team of high-performing EV Experts
- Forecast team performance and implement strategies and plans for long term success
- Ensure outstanding customer service, recording customer satisfaction, and sharing best practices across the sales teams
- Oversee quality assurance, ensuring compliance with FCA guidelines
- Guarantee top-quality service delivery at all times, maintaining a high standard of customer experience
- Collaborate with other Sales Team Managers to share best practices
- Work with cross-functional teams to iterate propositions and materials for the B2B/B2C market
- Think holistically, considering the impact of decisions on wider teams and the overall business
- Embrace change and thrive on challenges
Salary benchmarks
Our take
According to Octopus, the energy industry in the UK is ruled by a handful of complacent companies peddling fossil fuels, pricing trickery, and poor customer service. Aiming to disrupt the status quo with sustainable energy, Octopus entered the market in 2016 and they now supply energy to millions of homes in a number of countries. Octopus has made a name for itself in energy circles largely because of its “Kraken” technology platform, which it claims is able to reroute energy from renewable sources around a network far more efficiently than competitors.
Octopus Energy further differentiates itself through its aspiration to make everything as easy as possible for consumers, from the simplicity of their bills and the fact that customers are not locked into a contract so they can leave at any time to offering customer service over email and social media at times that suit customers. They aim to make the eco‐friendly choice the easy choice, so all of their tariffs use 100% green electricity, while not being more expensive than their competitors' non-green tariffs.
They are continually creating innovative new products. For example, Octopus Tracker where prices changes daily to guarantee you get the market rate; Agile where the price changes every half hour to enable you to benefit from cheap electricity when the sun shines, the wind blows, and the networks are under-utilised. One of the current challenges they face is that their products are more complex than their competitors, given they use 1000x more data than traditional energy companies. They're exploring ways to explain to customers exactly how their products work.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Challenging work
"The work that I am doing is often quite difficult. I am constantly challenged and problem solving, which I find rewarding as it means I am always..."
Funding (last 2 of 6 rounds)
Dec 2023
$800m
GROWTH EQUITY VC
Jul 2022
$225m
GROWTH EQUITY VC
Total funding: $2.5bn
Company benefits
- Your development is important - we support and help with development including internal and external courses, learning, study support etc, all bespoke to you
- Flexi working environment
- Equity Options Scheme - you own your own part of the business, share options in the whole Octopus Energy Group so we all work together towards success
- Unlimited paid time off policy
- Work from home opportunities
- Equity Option Scheme - Everyone owns part of what we’re building with shares
- Tech - We want to get the best out of our people and get that everyone is slightly different. Have a certain tech requirement? We’ll do our best to get it
- Money Coach - You may want to think about financial planning. The company has an arrangement with Octopus Money Coach. They offer the opportunity to talk with a professional coach
- Wellbeing - Need some calm in your life? We have 'Octopus Headspace Licences' available. Twice a week we have 45 Minute live yoga class open to all Octopus staff!
- Parents - get access to tax free childcare and maternity and paternity pay. We’re always looking for new ways to support parents, during lockdown we created OctoKids TV to help keep your kids occupied and entertained (https://octopus.energy/blog/octopuskids/)
- Office culture - Our offices are stocked with fruit, breakfast, great coffee, and soft drinks (and ice lollies if you're lucky)! Weekly on a Friday we all get together (this happens virtually too) for company updates and drinks - we call it Family Dinner. We won best company to work for in 2019 and our CEO, Greg has recorded a podcast about our culture and how we empower our people. Check out what our people say at Glassdoor!
- Car Salary Sacrifice - Browse the wide selection of electric vehicles and get a sample quote under our workplace salary sacrifice scheme. If approved, the monthly leasing costs are taken directly from your gross salary each month meaning you're saving on paying some tax
Company values
- Autonomy
- Empathy
- Innovation
- Impact
Company HQ
Fitzrovia, London, UK
Articles
Leadership
Greg Jackson
(CEO)Previously Adviser at Ashcombe Advisers for 9 years and Non-Executive Director at Zopa for 7 years.
James Eddison
(CTO)Previously CEO at Claripoint for 7 years and CTO at Tangent Labs also for 7 years.
Stuart Jackson
(CFO)Previously Director of "Foundation" Business Unit at Barclaycard for 2 years and Chief of Staff, Secured Lending SBU at Barclays also for 2 years.
People progressing
Joined as Marketing Assistant, being promoted to Marketing Executive after 6 months and again to Junior Product and Marketing Manager after 7 months. After 8 months they became a full Product and Marketing Manager.
Joined as Senior Talent Partner, being promoted to Talent Manager after 1 year and again to Head of Talent Acquisition after 8 months.
Diversity, Equity & Inclusion at Octopus Energy Group
- Unconscious Bias workshops for interviewers and hiring managers
- Octopus Energy Equality Foundation
- Partnership with the Saracens High School - inspiring future generations - https://www.saracens.com/powering-futures-together-saracens-high-school-octopus-energy/
- Octopus Energy Internships - https://octopus.energy/blog/ada-lovelace-tech-internship/
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