Operations Lead, Replit

• 8+ years in program management, partnerships, or community roles
• Proven track record of building and scaling programs from the ground up, not just inheriting them
• Strong relationship-building skills with the ability to engage founders, operators, and ecosystem partners
• Data-driven mindset: comfortable setting targets, analyzing funnel performance, and iterating based on results
• Excellent written and verbal communication; able to create compelling program materials and pitch decks independently
• Highly organized with the ability to manage multiple programs and stakeholders simultaneously
• Genuine passion for the startup ecosystem and understanding of how early-stage companies make tooling decisions

Desirable

• We're looking for an Operations Lead - Partnerships to lead the operations of new Partnership Programs across new channels and user groups
• As we expand into new customer segments, you'll be the operational backbone that makes it possible, building the systems, processes, and cross-functional coordination needed to bring new programs to life and scale them efficiently
• This role is less about owning a specific audience and more about ensuring the organization can execute against new bets with rigor and speed
• Own end-to-end execution and operations of programs, including program design, onboarding, and lifecycle management
• Build and manage relationships with multiple stakeholders, which may include accelerators, hyperscalers, and niche communities to drive pipeline and co-marketing opportunities
• Develop tiered program structures with clear benefits, milestones, and success metrics for programs
• Collaborate with Sales, Marketing, and Finance to ensure program participants convert to paid plans and expand usage over time
• Track and report on KPIs including enrollment, activation, retention, and revenue contribution from programs
• Identify and recruit high-potential users for showcases, case studies, and community spotlights