Key Account Manager, Mondelēz International

Enterprise

CA$93.3-116.7k

Senior and Expert level

Toronto

Multinational confectionery, food & beverages

Be an early applicant

Multinational confectionery, food & beverages

1001+ employees

B2CRetailFoodManufacturing

Be an early applicant

CA$93.3-116.7k

Senior and Expert level

Toronto

1001+ employees

B2CRetailFoodManufacturing

Company mission

To empower people to snack right.

Job

Company

Role

Who you are

Retail account management Demonstrating credibility with senior stakeholders
Delivering superior results in different markets with varying degrees of maturity
Category management
Communicating effectively
Negotiation
Maintaining and building effective relationships
Presenting to all levels of an organization
Budgeting and forecasting
Minimum 5 years’ prior experience multiple regional and national customer facing roles - Consumer Packaged Goods is preferred
Bachelor's Degree, MBA or other designation an asset
Excellent strategic leadership skills Ability to lead and inspire others while clearly setting direction
Proven track record of delivering results
Previous experience leading a key customer cross functional team
Understanding of multiple customers GTM strategies, structure and business practices Cross functional experience in customer planning, customer insights, retail, marketing, and/or supply chain
Excellent negotiation and influencing skills

What the job involves

You lead new business opportunities in right store opportunities in white space retail environments.
You use your deep understanding of our categories and brands to sell to new customers and to expand current customers’ portfolios.
In this role, you develop promotional pricing structures to fit with customer needs
Responsible for developing and successfully implementing the commercial plan strengthen and expand Mondelēz International’s position with and assigned customer by preparing, negotiating and executing the business plans
Responsible for the coordination between the customer and Mondelēz International internal functions
Accountable for maintaining and developing strategic growth plans for customers with a focus on portfolio management, listings, distribution and effective promotion and visibility
Build and develop strong category partnerships
Manage pricing within the Gross to Net Framework, Assortment management, Forecast accuracy in conjunction with supply chain function
Together with cross functional colleagues evaluate, plan & execute appropriate promotional and in store visibility
Monitor, analyze and report on market developments and competitor developments
Responsible to lead/quarterback the Customer Team JBP Cycle. Including working with cross functional teams to develop and execute the JBP sessions with the customer.
Responsible to oversee the Data and Loyalty agendas both internally and externally, driving Insights and Analytics and ensuring an ROI and year-end balanced position
Responsible for Enterprise Project Management, leading the internal and external taskforce(s), including action planning, communication, and performance management through KPI score carding and business reviews
Lead customer retail activation and target setting with their retail partners

Our take

Mondelēz International is one of the biggest names in global snacking, with a presence in over 150 countries. The company is behind some of the world's most loved treats, such as Oreos, Cadbury Dairy Milk, Toblerone and Sour Patch Kids.

It's all about creating delicious products that millions of people enjoy every day, and the company combines iconic brands with deep consumer insights to stay ahead of changing tastes. Because of this, its work doesn't just stop at snacks; it invests in innovation, research, and sustainability to keep improving and growing.

In 2025, the company opened a Consumer Research Centre in Bournville, complete with high-tech kitchens and over 50 expert chocolate tasters. At the same time, it's also beginning to phase out synthetic food dyes across its candies, responding to consumer demand for more natural ingredients. It's a smart step in the right direction and one that shows Mondelēz isn't just keeping up, but shaping the future of snacking.