Customer Success Manager, Pentera
Iberia
Automated security validation
Posted today
Automated security validation
201-500 employees
Posted today
201-500 employees
Company mission
To put an end to the constant struggle with the perpetual lag in cyberthreat detection, remediation, and mitigation.
Role
Who you are
- If you're looking to grow your skills, make a difference, and be part of an innovative team, Pentera is the place for you
- The ideal candidate would be experienced in Customer Success Management in the Cyber Security Industry, with a strong technical and commercial orientation and the ability to custom-tailor solutions for a variety of scenarios
- Passionate about delivering a great customer experience and well versed in handling complex customer needs
- A positive and energetic person with the hunger to grow business and make an impact at an organization set on becoming the number one player in the Security Risk Validation space
- 5+ years of previous experience as a Customer Success Manager, part of a global organization, managing global accounts
- Experience in a Cyber Security company, preferably a startup
- Experience in managing Renewals
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Strong technical, analytical and problem-solving skills
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Good interpersonal skills, people person
- Motivation, flexibility, proactiveness, ability to work independently and as a part of a team
- Spanish and English : High proficiency
- 4-year degree - advantage
What the job involves
- Join Pentera and take your career to the next level in cybersecurity
- As a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities—just like the world’s best red teams
- At Pentera, you’ll be at the forefront of cybersecurity innovation, working on advanced tools that challenge organizations' defenses and push the limits of security testing
- With over 350 team members and 1,000+ customers in more than 50 countries, Pentera is a growing company supported by top investors like Insight Partners, K1, and The Blackstone Group
- We are looking to hire an experienced Customer Success Manager based in Spain, who will be responsible for maintaining and expanding Pentera’s relationship with a portfolio of customers in the region
- Operate as the lead point of contact for all matters specific to your accounts
- Represent the company at customer accounts and voice customers’ needs internally ensuring customer expectations are met
- Establish productive and close relationships with key stakeholders at customer accounts, maintaining regular meetings (both onsite and remote) with customers
- Forecast and track key account metrics
- Seek growth & sales opportunities within the portfolio of accounts
- Take ownership of commercial activities with all assigned accounts
- Develop technical understanding with Pentera's product
- Maintain close collaboration with our Sales team as a supporting role, facilitating opportunities while keeping our clients highly engaged
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Manage ad-hoc queries from customer accounts
- Maintain all information about customer activity within the CRM platform
- Travel to on-site business review meetings with targeted customer accounts
Application process
- Please send your resume in English
Our take
Over the last decade, the number of Israeli-founded cybersecurity companies has quadrupled – marking the country out as a would-be global leader in the industry. Pentera is one such company, supplying Enterprise Security Validation to the likes of Deloitte, IDB Bank and NEC, as well as to government projects.
The company has been growing rapidly since emerging from stealth in 2018. It achieved Unicorn status in early 2022 and won the Black Unicorn Award that same year. Since then, it has been recognised twice on the Deloitte Technology Fast 500 and continues to forge lucrative partnerships that hint at a strong future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
44% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Mar 2025
$60m
SERIES D
Jan 2022
$150m
SERIES C
Total funding: $249.5m
Company benefits
- Remote work opportunities
- Health, Dental, Vision, Disability & Life Insurance, and Flexible Spending Account (FSA)
- Onsite gyms and team workouts
- Free daily meals, stocked kitchen, happy hours & game room
- 401(k) and matching
- Company equity & performance bonuses
Company HQ
Burlington, MA
Leadership
Amitai Ratzon
(CEO)Previously VP of Global Sales at Callvu, VP of Sales at Earnix and Sales Director for Northern Europe at SuperDerivatives.
Arik Liberson
(Co-Founder & CTO)Was CEO until Amitai Ratzon assumed the position in 2018. Previously spent 16 years working in the Israel Defense Forces and Airforce, including a three year spell as Head of the Cyber Warfare group at the IDF’s Computer Service Directorate.
Arik Faingold
(Co-Founder)Is also the Co-founder, Chairman & President of IT services company Comm-IT. Former CTO & General Manager of OpenTV Israel.
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