Senior Manager of Revenue Operations, 8am

• 5+ years of sales or revenue operations experience
• Strong analytical skills and understanding of sales metrics
• Experience scaling sales operations and demonstrated ability to define, refine and implement sales processes, procedures, and policies
• Ability to go deep on problems and communicate credibly with both technical and non-technical stakeholders
• Ability to be equally energized by your own work and contributing to the career growth of your team
• Expertise with Salesforce, including process and dashboard design
• Post-secondary education in computer science, business administration, or relevant discipline
• Excellent communication skills, including presentations, facilitation, and consultative questioning
• Meticulous organization, detail orientation, and task-driven nature
• Natural curiosity, proactive mindset, and the tenacity to challenge the status quo
• Enthusiasm to learn a new, complex domain and the humility to ask for help when needed
• Team player, willingness to step in for team members that need help, demonstrating integrity and positive communication, collaboration, and feedback
• Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation

Desirable

• As the Senior Manager, Sales Operations, you will work cross-functionally across the entire organization to define and drive strategic projects that support our revenue growth
• You are someone who surrounds themselves with data and loves digging into processes and technology to understand where improvements can be made
• You are a natural leader who is looking for an organization they can dive into head first, taking the initiative to make an impact wherever they can!
• Serve as a trusted advisor and strategic thought partner to Sales Leadership
• Collaborate across go-to-market teams to understand the challenges we face, identify the most impactful opportunities, and craft a roadmap to respond to them
• Manage, motivate, and develop a growing team of specialists
• Identify and solve complex and ambiguous issues for the sales team
• Scale systems, processes, and workflows to ensure all activities in the Sales organization are streamlined, efficient, and productive
• Champion complex cross-functional projects from inception to completion, including ensuring high quality of deliverables, measuring their results, and communicating the business impact
• Design, manage, and provide insights on key performance indicators across a range of segments, geographies, and go-to-market teams
• Support planning to create initiatives that further the company’s overall goals and KPI attainment
• Gather and analyze large amounts of information quickly to maximize sales performance, efficiency, and capacity
• Own, build, and evolve reports and dashboards in Salesforce to help individual contributors manage their daily workflows and to help leaders manage their team’s performance
• Partner with the Sales Enablement team to ensure the right tools, training, and communications are in place to enable strategic initiatives
• Partner with the Business Systems team to oversee Salesforce and our surrounding tech stack, including Gong, Outreach, Spiff, and more
• Build, develop, and nurture strong relationships with partners in Marketing, Customer Success, Finance, and Product to align priorities, remove blockers, and keep projects moving forward