Project Coordinator, Epsilon
2+ days a week in office (West Chicago, IL)
Outcome-based marketing leader
Posted today
Outcome-based marketing leader
1001+ employees
Posted today
2+ days a week in office (West Chicago, IL)
1001+ employees
Company mission
To enable marketing that’s built on proof, not promises. We connect advertisers with consumers to drive performance while respecting and protecting consumer privacy and client data.
Role
Who you are
- The ideal candidate will have 0-1+ years’ experience in direct marketing and digital marketing
- Attention to detail, time management, and prioritizing daily work are critical to success in the role
- Strong communication and administration skills are essential
- The ideal candidate would be a self-starter and would require minimal direct supervision Technical
- Basic Microsoft Office applications (MS Word, Outlook, Teams and Excel) Preferred Qualifications
- 1-5 yrs customer service experience preferred
- Strong interpersonal, written, and verbal communication skills
- Ability to work effectively in a cross functional dynamic team environment
- Ability to maintain positive, professional demeanor at all times
- Attention to detail
- Salesforce experience is a plus
What the job involves
- Top-ranked national direct marketing agency is seeking an Agency Customer Support Representative
- The selected candidate will be responsible for maintaining excellence in client service and handling the day-to-day responsibilities of communicating with the sales teams and peers
- Primary point of contact for field sales teams to execute direct mail campaigns across all Epsilon OEMs
- Captures all dealer requested details for each campaign, working with Data, and Production to in-market each individual direct mail enrollment
- Work with Sales team to ensure all necessary information is captured
- Oversees implementation of all campaigns ensuring accurate, efficient, and timely execution
- Ensures that all client requests are handled in a timely manner
- Work with various internal and external data partners to obtain list of customers to receive direct mail campaigns
- Determines proofreading edits necessary to ensure accuracy of campaigns
- Maintains high quality control procedures and make recommendations as necessary for improvements
- Ensures all processes are documented
Our take
The last decade has seen huge growth in digital advertising revenues. For the first time in 2019, digital ad spending surpassed traditional ad spending in the U.S.
To market effectively, brands need a clear understanding of their customers. Epsilion provides connections between people and brands for marketers through its PeopleCloud platform, unifying otherwise disconnected marketing data into profiles of 250 million unique consumers. Once this data is assembled and anonymized, each profile is assigned a "COREID", a secure and verified profile that stays with the consumer. This allows Epsilon's customers to ensure that they are always reaching the right people with their marketing efforts, and that they are complying with increasingly strict privacy and data protection regulations.
Epsilon counts many well-known brands among its clients, including L'Oréal, Marriott, John Lewis & Curry's. In 2019, Epsilon was acquired by Publicis Groupe for $4.4 billion, one of the largest acquisitions in marketing history. The recent acquisition of Yieldify by Publicis and its future integration with Epsilon will greatly improve Epsilon's personalization capabilities and strengthen the company's offering to mid-market clients.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
55% female employees
5% employee growth in 12 months
Company
Company benefits
- Flexible hybrid working environment - our office is based in the iconic Television Centre in White City
- 25 days holiday per year + your birthday off + additional Epsilon Global Rest Days. Plus a day off each year for volunteer/charity work
- Pension Contributions
- Private Medical Insurance
- Life assurance
- Income protection insurance
- Mental Health & Wellbeing support: 24-hour online GP service and access to therapists, coaches and financial and legal specialists
- Enhanced family friendly policies including maternity, paternity, adoption, shared parental, fertility treatment, pregnancy loss, neo-natal and carers
- Work Your World: request to work anywhere in the world where we have an office for up to 6 weeks per year
- Cycle to Work scheme and on-site bike racks and shower facilities
- Free breakfast and fresh fruit, subsidised canteen and coffee bar, discounts in local shops, restaurants and gyms, plus a number of team social, sport and charity events throughout the year!
Company values
- Act with integrity - We are transparent and have the courage to do the right thing.
- Respect all voices - We embrace differences and foster a culture of inclusion and belonging.
- Empower with accountability - We trust each other to own and deliver on common goals.
- Work together to win together - We believe collaboration is the catalyst that unlocks our full potential.
- Innovate with purpose - We shape the market with big ideas that drive big outcomes.
Company HQ
Shepherd's Bush, London, UK
Articles
Leadership
John Giuliani
(Executive Chairman, not founder)Formerly the President and CEO of Coversant Inc. They're currently the Executive Chairman of Yieldify and is on Member Board of Directors panel for Opendorse.
Salary benchmarks
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Diversity, Equity & Inclusion at Epsilon
- At Epsilon, we celebrate the differences that make us unique and embrace the similarities that unite us. It’s our mission to create an environment of empathy, belonging and collaboration. We harness this commitment to diversity, equity and inclusion and strive to pass it along to the clients and communities we serve. Find out more here: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
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