IT Engineer, Cleerly

• We have an immediate opening for an IT Engineer to execute on our enterprise IT roadmap
• We’re searching for someone excited to build a secure and compliant enterprise IT ecosystem and drive efficiency for our employees
• Are you a seasoned IT professional with experience in digital health ?
• Do you have that amazing bedside manner that makes every employee feel happy to come to you for help?
• Can you build and own a budget for IT software and hardware spend?
• 8+ years of professional experience in Enterprise IT, with a history of owning and evolving core infrastructure
• Expertise in managing macOS and Windows environments, including the implementation of MDM solutions (e.g., Jamf, Kandji, or ManageEngine)
• Deep proficiency with Identity & Access Management (IAM) platforms like Okta, including familiarity with authentication protocols such as OIDC and OAuth2
• Demonstrated ability to manage secure networking infrastructure (firewalls, switches, wireless technology) and endpoint protection services
• Strong analytical skills with a data-driven approach to IT management, including reporting on budget utilization, hardware lifecycle, and service metrics
• Experience collaborating with cross-functional teams (e.g., InfoSec, HR) to ensure security and compliance posture (e.g., VPN, SASE, CASB)
• Excellent communication skills with the ability to convey complex technical concepts to non-technical stakeholders
• A track record of mentoring team members and providing strategic technical guidance
• Experience tracking requests using ticketing systems such as JIRA
• Extensive experience with owning and managing Google Workspace, including user administration, security configurations, and group policies
• Previous experience working within a startup environment
• Strong experience with documentation and technical writing, including the ability to hold teams accountable for the development and maintenance of technical documentation
• Don’t meet 100 percent of the qualifications? Apply anyway and help us diversify our candidate pool and workforce. We value experience, whether gained formally or informally on the job or through other experiences

Desirable

• You will partner with our Information Security, IT Management, and HR teams to evolve and secure our employee-facing infrastructure. On any given day, you will:
• Architect Infrastructure: Design, deploy, and maintain robust office networking and automated endpoint management systems to ensure secure and efficient device deployment
• Lead IT Service Delivery: Own the IT service desk lifecycle, streamlining request management and resolution protocols to provide high-velocity support
• Manage Lifecycle & Hardware Logistics: Oversee end-to-end hardware lifecycle management, including procurement, inventory tracking, regular maintenance, and onboarding/offboarding workflows
• Drive Strategic Growth: Assist in development of the IT roadmap, including forecasting software/hardware budgets and coordinating large-scale technology upgrades
• Ensure Security & Compliance: Partner with InfoSec to participate in compliance audits, gather evidence, and implement zero-trust access mechanisms (e.g., SASE, VPN)
• Optimize & Scale: Proactively identify process bottlenecks and architect scalable, sustainable solutions that support the company's growth trajectory
• Lead Strategic IT Projects: Independently create project plans, establish clear timelines, and manage deliverables based on team bandwidth and capacity to ensure successful execution of IT initiatives
• Onsite: Ability to work from our Denver office at least 2 days per week