Senior Product Designer, LaunchDarkly
AI Configs
$145.5-235.4k
Salary is dependent on location. Offers RSUs
More information about location
Feature management for software teams
Be an early applicant
Feature management for software teams
501-1000 employees
Be an early applicant
$145.5-235.4k
Salary is dependent on location. Offers RSUs
More information about location
501-1000 employees
Company mission
To empower all teams to deliver and control their software.
Role
Who you are
- You’re energized by hard, ambiguous problem spaces and are comfortable building structure and systems where there isn’t much yet, especially in fast‑moving AI-forward domains
- You naturally think in frameworks, patterns, and systems, not just pages or screens
- You enjoy understanding how systems work and affect an experience. You care about detailing user journeys, value delivery, relationships and dependencies in a system
- You gravitate toward evidence‑based design. Metrics, research, and real customer stories are part of how you reason, not just afterthoughts
- You love collaborating with other designers and see critique and pairing as tools to get to better outcomes
- You care about how AI tooling affects people and organizations, and you want to help teams use AI safely, responsibly, and effectively
- Ability to collaborate during core hours overlapping Pacific Time
- 6–8+ years designing complex, shipped products, ideally in developer tools, AI tooling or configuration‑heavy B2B SaaS
- Strong foundations in user interface and interaction design, information architecture, and systems design for multi‑state, rules‑based, or highly configurable products
- Proven experience leading end‑to‑end design efforts: from discovery and problem definition through concepting, prototyping, validation, implementation, and iteration
- Demonstrated ability to connect design decisions to metrics:
- Comfortable discussing business metrics, customer value metrics, and operational KPIs
- Experience using usability testing and evaluative research to assess and refine designs
- Comfort working in technical and AI‑adjacent domains:
- Familiarity with concepts like APIs, SDKs, agentic and developer workflows
- Curiosity about prompts, agents, evaluations, observability and experimentation, and willingness to learn quickly
- Excellent communication and storytelling skills:
- Can clearly explain current vs. future state, key decision points, and tradeoffs
- Can initiate and facilitate discussions that bring PM, Engineering, and other stakeholders into alignment
- A portfolio that demonstrates:
- Systems‑level thinking and strong user interface and interaction design
- Clear narratives around problem, approach, decisions, and impact
- At least one example of 0 to 1 product work and one example of an iterative improvement to an existing workflow
What the job involves
- As a Senior Product Designer at LaunchDarkly you’ll work closely with another design peer on this product area, along with product management, engineering, product marketing and sales. You’ll also be part of the larger UX team, focused on ensuring that the tools that we’re building for our users are useful, beautiful, and forward-thinking. The product area you focus on will help our users to:
- Configure models, prompts, tools, and multi‑agent flows without redeploying code
- Test and compare software behavior using offline evaluations and experiments
- Observe software performance in production, detect issues, and respond rapidly
- Build confidence that AI‑powered features are safe, reliable, and delivering value
- You’ll move fluidly between user research, problem framing, UX strategy, interaction and UI design, and iterative delivery. You’ll regularly connect design decisions to business outcomes and customer value, and you’ll help define what this new product offering at LaunchDarkly will be
- Design for key developer workflows across the software engineering lifecycle, with a focus on software teams building with AI
- Map and clarify complex workflows in order to identify current experience flaws and opportunities for improvement
- Drive user research: plan and run discovery through to validation research, synthesize findings, and turn insights into clear problem statements and opportunity areas for the product team
- Help to define the user experience strategy and current to future state narratives for your areas of ownership. Clearly explain the tradeoffs in each path and why specific decisions matter
- Design for the LaunchDarkly platform by establishing reusable patterns, not just screens: user journeys, information architecture, interaction patterns, and visual design that scales as the AI Configs product area grows alongside the rest of the LaunchDarkly product suite
- Deliver high‑quality design artifacts (for example: user flows, wireframes, prototypes, mock-ups) that support fast iteration with your engineering partners while maintaining high standards of clarity and craft. Your design foundations are already very strong
- Be comfortable with iterating quickly on existing surfaces to unlock near‑term value, while also exploring visionary ways to achieve and influence team goals and product strategy
- Ground design decisions in evidence:
- Partner with your product management partners, and our Data & Analytics to define success metrics and dashboards
- Utilize usability testing, evaluative research, experimentation and product analytics to validate and adjust design approaches
- Collaborate deeply in the triad model:
- Work closely with product management and engineering on project scope, sequencing, and tradeoffs
- Pair regularly with your design partner on the AI Configs team and the UX team at large to share patterns, critique, and ensure a cohesive experience
- Determine how success will be measured for your work:
- Define the metrics and signals that indicate success (e.g. task success, activation, reduced time‑to‑remediation, increased adoption)
- Help monitor and interpret those signals with the team after launch
- Contribute to the broader UX team:
- Bring AI Configs‑specific patterns and principles into the design system where appropriate
- Find ways to connect experiences across the LaunchDarkly product suite
- Participate in critiques, share learnings from AI Configs work and research, and mentor others informally
Our take
Feature flags are a powerful software development tool, allowing teams to modify system behavior without changing code, therefore minimizing risk. If a business has a new feature they want to test, they can then roll it out to a small set of users before letting it go live. These companies can, for example, get quick feedback on the new feature and fix any bugs, or roll back any changes.
LaunchDarkly allows companies to run tests like this by activating the new code for only a small set of users prior to launch. Typically running these tests requires lots of developer time - a daunting and expensive prospect for most rapidly growing businesses - and can risk disruption to the user experience if testing takes place on the live product.
Demonstrating its value to businesses, the platform is used by the likes of IBM, Intuit and Atlassian. Recently it has seemed to focus on further scaling its growth as it develops towards being a leading business in the feature management space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Aug 2021
$200m
SERIES D
Jan 2020
$54m
LATE VC
Total funding: $330.3m
Company benefits
- Full Vision
- Full Dental
- Full Medical
- Flexible Schedule
- Healthy Lunches & Snacks
- Conference & Meetup Access
- Education Stipend
- Personalized Work Station
- Close to Public Transportation
- Bike Parking
- Team Activities
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company HQ
Lakeside, Oakland, CA
Leadership
Edith Harbaugh
(Co-founder, Executive Chair & CEO)Worked as a Product Manager at Vignette, Monster Worldwide, and PlantSense. Previously Product Director at TripIt.
John Kodumal
(Co-founder & CTO)Prior to co-founding LaunchDarkly was Software Development Manager at Atlassian and Bytecode Anaylsis Architect for Coverity.
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