Compliance Manager, Affirm
Servicing Advisory
$142-210k
Salary dependent on location. Plus ESPP.
More information about location
POS installment loans
Open for applications
POS installment loans
1001+ employees
Open for applications
$142-210k
Salary dependent on location. Plus ESPP.
More information about location
1001+ employees
Company mission
To deliver honest and transparent financial products that improve users' lives.
Role
Who you are
- Advanced knowledge of applicable laws, regulations, requirements, best practices, and regulatory trends that impact Affirm’s business. Advanced knowledge in domain
- Subject matter expert in completing end-to-end compliance testing and/or assessment activities with limited oversight. May lead a specific testing area
- Excellent organizational and relationship leadership skills. Must be detail oriented, thorough, and well organized
- Proactive and innovative mindset with proven experience in leading initiatives and driving a culture of compliance within an organization
- Advanced project management, critical thinking, and analytical skills
- Ability to collaborate cross-functionally with, and communicate complex regulations to, business partners
- Strong working knowledge of analytical tools, such as Snowflake, Excel, and visualization software (e.g. Looker, Tableau, etc.)
- Inquisitive and proactive in proposing creative and effective solutions
- Ability to manage multiple priorities and work under pressure
- Proven experience as a key contributing member of an impactful and fast-paced team
- Ability to thrive in an ambiguous context
- Decision Making: Provides recommendations regarding methods, techniques and evaluation criteria for obtaining results and is able to make well reasoned recommendations on decisions, and decisions where appropriate, to help drive business outcomes
- Manages multiple complex projects/initiatives/cross functional work. Individual Contributor, but will be a Program/Process owner
- Professional work experience in Compliance Risk, Audit, or Bank Regulatory. A minimum of 6 years of experience in a regulated industry is highly preferred
What the job involves
- Affirm is seeking a Compliance Manager to own second-line advisory and independent oversight for Card, Deposits, and B2B Servicing. In this individual contributor role, you’ll centralize and mature servicing compliance for these portfolios, embedding requirements in day-to-day operations, providing credible challenge, and driving durable fixes where gaps exist
- You’ll partner with Legal, Operations, Product, Engineering, and senior leadership to build and maintain policies, procedures, and control standards; strengthen risk-based monitoring and testing (including thoughtful automation); coordinate responses to audits/exams and bank-partner inquiries; and align servicing standards across consumer and small-business accounts
- This role reports to the Director, Compliance and requires strong independent judgment and cross-functional influence
- Provide the necessary leadership, expertise, and oversight to effectively manage Compliance efforts for servicing Affirm's products
- Proactively monitor and translate regulatory developments into clear requirements and implementation plans
- Identify compliance risks and vulnerabilities within servicing processes and systems
- Assist the business with developing and implementing policies, procedures, and controls to ensure compliance with regulatory requirements during projects and BAU changes
- Support timely, complete responses to audits, exams, bank-partner reviews, and regulatory inquiries
- Collaborate with cross-functional teams to address compliance-related issues and drive continuous improvement initiatives
- Review servicing changes via documented decision logs, approvals, and escalation paths
- Leverage complaints and other signals to identify themes and drive durable product/process fixes
- Deliver training and guidance to team members on compliance best practices and protocols, as needed
- Provide periodic reporting to leadership on compliance status, issues, and remediation progress
- Other duties as assigned
Our take
Affirm offers point-of-sale loans to consumers, working with merchants like Shopify, KAYAK, and Walmart. Buy now, pay later transactions have grown in popularity in recent years, and this business is tapping into the market with a totally different approach to credit - by delivering the Affirm card, the first US debit card with the option to pay-over-time.
Boasting over 21M consumers and 337,000+ merchants, the company offers flexible payback options, ranging from 3 to 36 months. The interest rates run between 0% and 30%, so, while they are not necessarily the cheapest option, Affirm prides itself on having no fees for late payments, no hidden charges, and total transparency about what people will pay before they take out a loan.
Affirm collects payments from the customers and pays the merchants directly, shouldering the risk itself. The company has boosted its market share, expanding its availability beyond the US to include most of Canada, and continues to launch new features and create new partnerships towards bettering its offering.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-11% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2020
$500m
SERIES G
Apr 2019
$300m
SERIES F
Total funding: $1.1bn
Company benefits
- Compensation: We have a simple, flexible, and transparent remote-first compensation structure so you can make the best decisions for yourself and your family
- Spending Wallets: Access tech, food, lifestyle, and family planning wallets for your expenses
- Supportive Communities: Get involved with our employee resource groups and community groups
- Remote-first Workforce: If your role is remote, you can set up shop anywhere in your home country
- Generous Time Off: Take the time you need when life happens
- Health Benefits: Get a plan that fits your needs
- Mental Healthcare: Take care of your mind with great mental health programs
- Parental Leave: Birth and non-birth parents get 18 weeks’ paid leave. Plus, a 4-week return-to-work transition program, at full base pay
- Away Days: We offer 20 company-wide paid days off—which help our teams collectively pause to recharge
- Learning & Development: Engage in exciting learning programs to level up your growth
Company HQ
Chinatown, San Francisco, CA
Leadership
Max Levchin
(Co-Founder & CEO)Has founded/co-founded numerous companies, holding various executive positions at each, including Paypal, Slide, Glow, HVF Labs, and SciFi VC. Also worked at large brands including Google, Yelp, Yahoo, and Evernote.
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