Senior Technical Program Manager, ZoomInfo

$134.4-184.8k

+Stock Options

Tableau
Looker
JIRA
Confluence
Atlassian
Senior and Expert level
Boston

2-4 days a week in office (Waltham, MA)

ZoomInfo

Market intelligence and contact details database

Be an early applicant

ZoomInfo

Market intelligence and contact details database

1001+ employees

B2BArtificial IntelligenceEnterpriseAnalyticsSaaSSales

Be an early applicant

$134.4-184.8k

+Stock Options

Tableau
Looker
JIRA
Confluence
Atlassian
Senior and Expert level
Boston

2-4 days a week in office (Waltham, MA)

1001+ employees

B2BArtificial IntelligenceEnterpriseAnalyticsSaaSSales

Company mission

To unlock the growth potential of professionals and businesses with a modern end-to-end revenue operating system.

Role

Who you are

  • Bachelor's or Master’s degree in STEM field
  • 7+ years of relevant experience in technical program management in a SaaS/BtB environment with a track record of successful project deliveries and implementation
  • Strong cross functional influence and leadership skills with experience in managing large cross functional teams
  • Domain expertise in scalable enterprise cloud architecture, application integration, and core IT technology components in a SaaS environment; ITIL Framework, SaaS architecture, IT Security & EndPoint Mgmt
  • Expertise in using Atlassian Suite of Products including JIRA, Confluence etc to manage backlog and development progress
  • Excellent communication, presentation, and interpersonal skills
  • Ability to analyze data, trends, and user feedback to make informed decisions - proficiency with Lookers, Tableau, and/or
  • Customer-focused mindset and commitment to delivering value to end-users and the business
  • Strategic thinking with a passion for innovation and technology
  • Strong work ethics and commitment to owning and driving the success of the project using well-defined metrics

What the job involves

  • ZoomInfo is actively seeking a seasoned Technical Program Manager to join our Enterprise Engineering Programs team
  • In this technical program manager role, you will play a pivotal role in driving the success of the engineering projects and technical solution development
  • Your responsibilities will encompass overseeing the entire project life cycle, from strategic planning to execution and delivery
  • As a Technical Program Manager at Zoominfo, you will have a strong focus on delivering high quality outcomes
  • This includes influencing the strategy, defining roadmaps, and planning and executing initiatives to achieve results
  • We are seeking an individual passionate about delivering top-notch technical solutions that enable businesses to fully leverage the latest enterprise technologies, ultimately driving corporate objectives and delivering a superb customer experience
  • Strategic Program Leadership: Lead the strategic planning and execution of technical programs, ensuring they align with organizational goals
  • Goal setting and Metrics: Establish measurable and realistic project goals and objectives. Define key performance indicators (KPIs) and metrics to assess project progress and success
  • Project Leadership: Lead and inspire cross functional engineering teams to successfully deliver project on time, within scope, and within budget
  • Project Management: Create and maintain detailed project plans, schedule, and status reports. Proactively identify and mitigate risks to delivery and manage dependencies throughout the project
  • Execution excellence: Lead the project team in the effective and efficient execution of tasks. Implement project management best practices to ensure high quality and timely deliverables
  • Engineering Engagement: Support engineering managers in the CIO/CTO group by driving roadmap prioritization and execution, and facilitating tight collaboration
  • Communication: Foster clear communication channels among team members, stakeholders, and other relevant parties. Ensure that information flows smoothly between different teams and departments
  • Quality Assurance: Implement and oversee processes and practices to ensure the delivery of high-quality products or services. Monitor and enforce quality standards throughout the project lifecycle
  • Stakeholder Collaboration: Collaborate with key stakeholders, including cross functional engineering teams, business leaders, and customers, to gather insights and feedback, fostering strong relationships and alignment
  • Post Implementation Analysis: Conduct thorough post-implementation review to evaluate project outcomes against initial goals. Capture lessons learned and apply insights to future projects
  • Continuous improvement: Implement a culture of continuous improvement, encouraging feedback and learning from past experiences. Evaluate processes and workflows to identify areas for optimization

Our take

It was only a few years ago when B2B sales teams relied on warm introductions and contact books. Now, cloud-based CRM, automation and Big Data are critical tools for any selling process. ZoomInfo’s B2B contact base has played a massive part in that journey.

The company primarily helps salespeople find potential customers. Crucially, ZoomInfo then leverages technology to help make that approach as successful as possible. Think contact details of the most likely budget holder at that company, signal for when and how to approach and crucial updates on the company’s fortunes.

ZoomInfo has grown significantly over the previous few years and is now shifting its approach to pursue more inorganic growth through mergers and acquisitions, acquiring several companies in 2022, including the job recruitment website Comparably.

The risk for ZoomInfo is that these moves represent expansion beyond its traditional strengths in top-of-funnel customer acquisition. The company will need to ensure that it maximizes synergies in order to win in these markets. The company has expanded operations in India and is set to see further expansion, as indicated by its appearance on the Fortune Future 50 list of robust and growing companies in 2023.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Insights

Some candidates hear
back within 2 weeks

7% employee growth in 12 months

Company

Funding (1 round)

Jul 2004

$7m

SERIES A

Total funding: $7m

Company benefits

  • Benefits for the Best You - We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being
  • Base Pay - We attract and retain the best talent with competitive compensation that aligns with industry benchmarks and merit programs yearly for promotions and salary increases based on performance, time in role, and position to market
  • Bonus - When you crush it, we like to celebrate! Bonuses are awarded annually in connection with company and individual performance
  • Equity - We offer each employee a generous equity award in the form of RSUs, so they can directly feel the results and success of their hard work
  • Vacation & Time Off - We know everyone's needs are different so we offer flexible paid time off plans including an unlimited vacation option for many employees
  • Hybrid Working Model - We offer flexible hybrid remote working models to promote equity, employee wellness, and work life balance

Company values

  • We are Difference Makers
  • We are One Team, One Dream
  • We Define New Possibles
  • We Get Stuff Done
  • Out Bar is High
  • We are Fanatic About Our Customers' Success

Company HQ

Vancouver

Leadership

Originally founded DiscoverOrg which went on to become ZoomInfo through an acquisition in 2019.

Salary benchmarks

We don't have enough data yet to provide salary benchmarks for this role.

Submit your salary to help other candidates with crowdsourced salary estimates.

Share this job

View 36 more jobs at ZoomInfo