Lead Technical Program Manager, Xero
Office located in Finsbury Square, London
Accounting software for small businesses
Open for applications
Accounting software for small businesses
1001+ employees
Open for applications
Office located in Finsbury Square, London
1001+ employees
Company mission
To make life better for people in small business, their advisors, and communities around the world.
Role
Who you are
- Extensive experience as a Technical Program Manager or in a similar role managing complex technical programs
- Deep knowledge and experience driving software delivery programs, in a highly matrixed, global environment
- Excellent communication, interpersonal, and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
- Strong analytical and problem-solving skills, with the ability to drive clarity in ambiguity
- Proven ability to influence and lead cross-functional teams without direct authority
- Ability to manage multiple projects simultaneously and prioritise effectively in a fast-paced environment
- Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team
What the job involves
- As a Principal Technical Program Manager, you will work directly with Product and Engineering Leaders to deliver Xero's most complex, cross-divisional initiatives, which are central to our 3-year vision
- Your primary focus will be to construct comprehensive, cross-Divisional plans, proactively identifying and mitigating potential risks that could disrupt delivery
- You will have high impact by ensuring Product & Technology- specifically our Tax and Payroll teams have clear plans, understand their responsibilities, and are minimally blocked by dependencies or unexpected issues, ultimately helping to bring exceptional customer experiences to market
- The Delivery Team exists to enable our Product & Technology teams to successfully bring outstanding customer experiences to market. You will play a leadership role in Delivery, partnering with your Lead, Coaches, and Product Practice Managers to achieve strategic outcomes that enhance our global product engineering operations
- Facilitating the delivery of Key Product Engineering Initiatives that require coordination between more than one Division or Portfolio
- Partnering with engineering, product management, and design leaders to deeply understand technical design and architecture
- Proactively uncovering and mitigating technical risks resulting from unclear dependencies, complexity, scale, or security concerns
- Organising and leading sessions to quickly escalate and remove issues by connecting the right people
- This role is hybrid and based out of our London office. We embrace a hybrid working model that blends the flexibility of remote work with the collaboration and connection of our office space. We have 'boost days' where you can work in the office to connect, collaborate, and innovate with your team and colleagues
Salary benchmarks
Our take
For a long time, high-quality financial services have been reserved for large-scale businesses. Xero solves this problem by giving small businesses, accountants, and bookkeepers access to best-in-class finance and accounting solutions.
Xero is one of the largest companies of its kind, with its promise to save time and effort for small business owners - who often don’t have in-house accounting teams - capturing interest and allowing the company to scale. It has a strong rival in Intuit QuickBooks, which offers similar services, but competes by being most effective for growing startups, and having an incredibly simple user experience.
A series of acquisitions and partnerships, including the purchase of Instafile in 2018, have consolidated Xero’s market share. The company continues to add new integrations, such as with Vehocheck Workshop Manager, and the 2023 launched Beautiful Business Fund that will help small businesses accelerate growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Company HQ
Te Aro, Wellington, Wellington
Leadership
Prior to Xero, she founded Boardlist and Joyus. She also served as the CEO of Polyvore and as a President of Asia Pacific and Latin America Operations at Google.
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