Director of Identity & KYC, Chime
$168.6-238.9k
+ Bonus + Equity package
More information about location
4-5 days a week in office
Mobile banking for the everyday person
Be an early applicant
Mobile banking for the everyday person
1001+ employees
Be an early applicant
$168.6-238.9k
+ Bonus + Equity package
More information about location
4-5 days a week in office
1001+ employees
Company mission
To make financial peace of mind a reality for millions of everyday people.
Role
Who you are
- 8+ years of experience in a people management role, both of ICs and Managers, leading and developing operational teams
- 10+ years of Financial Crimes and operational experience in AML/KYC or related domain
- Extraordinary relationship management and knowledge of the regulatory framework and entities affecting both regulatory and operational risk standards and activities
- Be a proficient analytical thinker and have the ability to leverage data to develop team and organizational metrics, such as KPIs, SLAs, approval rates, capacity planning, and other related performance indicators
- Top-notch communication and teamwork skills, able to inspire teams during complex periods, secure support from senior management, and work well with other departments within the company as well as external partners
- Strong plus if candidate has Association of Anti-Money Laundering Specialist (ACAMS) certification
What the job involves
- In this role as the Director of Identity & KYC, you'll be a pivotal part of the Risk management team, shaping how we develop our essential Identity & KYC Programs
- Your mission will be to craft and advance a top-notch operations function devoted to refining our member onboarding experience and executing thorough due diligence, consistently adapting our methods as we expand
- Collaborating with both in-house teams and outside partners, you'll play a critical role in successfully managing our community's risk profiles, ensuring our systems not only meet but exceed the standards of our fast-growing sector
- Be a key member of the Risk management team, guiding the expansion of the Identity & KYC Programs within the Financial Crimes & Identity division. Ensure these programs are robust and adjustable to rapid industry changes
- Design and enhance operations to create a best-in-class onboarding process for members
- Lead ongoing due diligence and manage risk profiles proficiently, working with internal teams and external partners to accommodate our sector's growth
- Work in unison with teams from Risk, Legal, Compliance, Engineering, Product, Member Experience, and our Bank Partners to spearhead and execute KYC project initiatives, aiming to elevate the customer experience
- Lead a diverse team that includes individual contributors, managers, and business process outsourcing partners
- Foster a culture that emphasizes high performance and ensures the effective achievement of set goals
- We're a team of problem solvers, dreamers, and builders with one shared obsession: our members
- From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life
- Their grit and determination inspire us to work harder every day to deliver the very best experience possible
- We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members
Our take
Chime is part of the growing realm of fintech banks and providers, emphasizing straightforward, cost-effective banking solutions. It cuts the expenses tied to basic bank accounts and provides users with greater autonomy in managing their finances.
In contrast to many traditional banks that levy steep fees and hefty penalties for overdrafts while offering meager interest rates on savings, Chime addresses a crucial gap in the banking sector. Its primary focus is on catering to individuals with modest savings who seek the convenience of automated digital banking.
With a remarkable ascent in its trajectory, Chime's current valuation stands at $25.5B, a staggering $23.5B surge from its early 2019 valuation, underscoring its impressive and swift expansion. However, competition remains fierce, with other neobanks like Ally offering similar features and vying for the same customer base.
Freddie
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Aug 2021
$750m
SERIES G
Sep 2020
$485m
SERIES F
Total funding: $2.0bn
Company benefits
- Physical: We believe in taking care of your physical health, so as a Chimer you’ll get medical, dental, and vision insurance, as well as benefits to support your physical activity, family planning, and all of your little Chimers
- Emotional: We know that staying healthy involves a lot more than doctor’s checkups. We partner with Modern Health to help you navigate your mental health, give monthly Take Care of Yourself Days, and want you to take time off when you need it
- Financial: We want Chimers to save and feel financially supported, so we offer savings plans with competitive matching, as well as access to financial planning and legal assistance so that you can find your financial peace of mind
- Social: We’ll celebrate your milestones together with travel stipends, swag, and high-fives and make sure you’re connected to fellow Chimers through our Chime Resource Groups (CRGs) and company events
Company HQ
Nob Hill, San Francisco, CA
Leadership
Chris Britt
(Co-Founder & CEO)Chris worked as an Accenture Management Consultant for 4 years before roles at CMGI, Comscore Networks, and Visa. They left their position as an SVP of Corporate Development at Green Dot Corporation to co-found Chime in November 2012.
Ryan King
(Co-Founder)Ryan worked at Plaxo for 8 years, first as Lead Engineer and then working their way up to VP of Engineering & COO. They went on to be CTO & Vice President at Comcast Silicon Valley Innovation Centre before co-founding Chime.
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