Principal Program Manager, Bolt
Category Operations
More information about location
Building the future of transportation
Job no longer available
Building the future of transportation
1001+ employees
Job no longer available
More information about location
1001+ employees
Company mission
To build a future where people don't need to own personal cars to move around safely and conveniently.
Role
Who you are
- You have a minimum of 8 years of experience in category management or a related field
- You have demonstrated expertise in a relevant program area
- You have a proven track record of successfully delivering complex programs on time and within budget
- You have strong leadership and interpersonal skills
- You have excellent communication and collaboration skills
- You have strong analytical and problem-solving skills
- You are proficient in project management methodologies and tools
What the job involves
- We are looking for an experienced Principal Program Manager to join our Central Operations team
- This role is dedicated to accelerating the growth and performance of Bolt’s core Rides categories by defining and executing a global category strategy
- The Category Manager will shape the long-term portfolio architecture - including value propositions, pricing bands, and supply standards - while ensuring categories remain profitable, competitive, and easy to operate
- The role drives category health, ensures consistent execution across 50+ countries, and strengthens the rider experience through clear service levels, systematic category management playbooks, and scalable tooling
- The primary objective is to boost rider engagement and satisfaction, improve category efficiency, and unlock GMV growth through data-led, cross-functional collaboration
- Owning the global category strategy, defining the long-term portfolio architecture (value props, unit economics, pricing bands, supply standards) and ensuring categories drive both GMV growth and profitability
- Leading category health management, setting the governance for reviews across top markets, identifying performance gaps, and driving cross-functional action plans with Product, Pricing, Local Ops, Finance, and Growth
- Overseeing category foundations, including supply base reviews, compliance, pricing audits, merchandising, and consolidation to simplify the rider experience and reduce operational overhead
- Partnering with regional leads to guide local rollout and scaling, and ensure alignment on shared priorities
- Partnering with Product to develop and evolve the tooling to enable better category management, enabling automation, standardisation, and better decision-making across 50+ countries
- Guiding local teams on execution excellence, ensuring global playbooks are implemented consistently, and create frameworks for supply acquisition, value-prop deployment, pricing strategy, and cross-sell/upsell opportunities
- Establishing sustainable service level for our category portfolio in our markets through creation of playbooks for category management in different regions
Salary benchmarks
Our take
Across Europe, more and more people are choosing flexible, on-demand transport instead of owning a car. And ride-hailing, shared vehicles and new technology like autonomous driving are all part of this shift. So, cities are pushing for safer and more efficient transport, which is encouraging mobility companies to invest in electric vehicles and even driverless solutions which could eventually reshape urban travel.
Bolt has positioned themselves right in the center of this change, with is leading mobility platform that offers ride-hailing services across more than 50 countries. Through its app, Bolt connects users with transport options designed to be affordable and simple.
Recently, the company partnered with Stellantis to explore Level 4 autonomous, driverless vehicles, showing just how far ahead Bolt is looking for its next phase of mobility.
That said, Bolt operates in a very crowded market and urban mobility is highly competitive, with many local and international players all trying to come out on top. Even so, demand for shared and on-demand transport is at an all time high and only growing. Bolt's broad geographic reach, focus on scale and willingness to invest in future technologies puts it in the perfect position to keep growing.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 9 rounds)
Jan 2022
$740.7m
SERIES F
Aug 2021
$707.7m
LATE VC
Total funding: $2.0bn
Company HQ
Veerenni, Tallinn, Harju County
Leadership
Markus Villig
(CEO)Markus founded Bolt in 2013 and has served as the CEO since.
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