Strategy & Operations Analyst, SevenRooms
$99-116k
+ Equity + Bonus
More information about location
Hospitality guest experience platform
Open for applications
Hospitality guest experience platform
201-500 employees
Open for applications
$99-116k
+ Equity + Bonus
More information about location
201-500 employees
Company mission
To help empower hospitality operators everywhere.
Role
Who you are
- This position is ideal for a detail-oriented professional who is comfortable questioning the status quo and passionate about leveraging data to solve ambiguous complex business problems
- 2-4 years in an analytical role, ideally in corporate strategy, business operations, strategy consulting, or finance. Experience in SaaS or hospitality is a plus
- Proficiency in Excel/Google Sheets, SQL, and data visualization tools (e.g., Tableau, Looker, Power BI). Familiarity with Python or R is a bonus
- Strong critical thinking skills with a demonstrated ability to approach ambiguous problems systematically
- Excellent verbal and written communication skills; able to present data findings to technical and non-technical audiences
- A team player who thrives in cross-functional environments and is comfortable managing multiple priorities
- High attention to detail with a commitment to producing high-quality work
What the job involves
- As an Analyst on the Strategy & Operations Team, you will play a pivotal role in uncovering data-driven insights that inform strategic initiatives and drive operational excellence
- Think of the Strategy & Operations team as internal consultants, partnering with teams across the company to tackle complex challenges and unlock new opportunities
- The Strategy & Operations team at SevenRooms is the driving force behind the company’s long-term growth and operational excellence
- We work cross-functionally to develop and execute key initiatives that align with SevenRooms' strategic goals, ensuring scalability, efficiency, and optimal performance across the organization
- Our team is focused on leveraging data-driven insights, improving processes, and guiding business decisions that enhance customer experience and foster company-wide innovation
- From strategic planning to operational execution, we play a crucial role in shaping the future of SevenRooms and supporting its continued success in the hospitality technology space
- Drive Strategic Initiatives: Lead analyses that inform key strategic decisions, from market expansion and product development to operational efficiency and customer experience enhancements
- Unlock Data-Driven Insights: Dive deep into our data, uncovering hidden trends and patterns that fuel actionable recommendations. You'll be a master of data visualization, translating complex datasets into compelling narratives
- Partner with Leaders: Collaborate with senior leadership across functions (Product, Marketing, Sales) to provide data-backed recommendations and drive strategic alignment
- Build & Optimize: Develop forecasting models and frameworks to assess the impact of strategic initiatives and market dynamics. Identify inefficiencies and suggest data-informed improvements to streamline operations
- Be a Thought Leader: Conduct market research and competitive analysis to stay ahead of industry trends. Share your insights and perspectives to influence the company's strategic direction
- Reporting: Develop and maintain dashboards, reports, and key performance indicators (KPIs) that support business objectives
- Collaborate: Work cross-functionally with teams such as Product, Marketing, Sales, and Customer Success to address strategic questions and operational challenges
Our take
SevenRooms is a guest experience and retention platform that helps restaurants and hospitality operators manage reservations, guest data, and operations. Founded in 2011, the platform allows businesses to take better control of customer information, thereby improving relationships and streamlining operations.
The company serves over 11,000 operators, including major clients like MGM, Wynn, and Marriott, and powers 80% of Las Vegas's major hotels and restaurants/. The platform helps restaurants increase repeat booking and collect guest feedback, offering personalized marketing and improving customer experience.
As more businesses embrace technology, SevenRooms is positioned for even more success. Its focus on building personalized guest relationships and offering data-driven insights make it a key player in shaping the future of the hospitality industry.
Steph
Company Specialist at Welcome to the Jungle
Insights
55% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2020
$50m
SERIES B
Oct 2018
$5.1m
EARLY VC
Total funding: $71.5m
Company benefits
- 401(k) & Retirement Plans: Helping you prepare for your future
- Medical, Dental & Vision Insurance: Multiple plans to fit your unique needs
- Flex Hours & Remote Work: Your own schedule, on your own terms
- Stock Options: Have a stake in our growing business
- Paid Parental Leave: Time off to grow and support your family
- Learning & Growth: Providing support and programming to give you room to grow
- Unlimited Vacation: Take the time you need for some R&R
- Fresh Start: Your first two weeks of employment as paid time off
- Roomies Choice: A monthly stipend giving you choice to invest in yourself
- Tenure Experiences: Milstone awards to recognize your time and deidcation
Company HQ
Rose Hill, New York, NY
Leadership
Joel Montaniel
(CEO)Joel started their career as a Credit Suisse Analyst, before spending 7 months at C&K Properties and 2 years at LivePerson. They left their position as Chief of Staff in July 2011 to co-found SevenRooms, serving as CEO since.
Allison Page
(CPO)Began their career in Investment Banking at Credit Suisse before joining Hodes Weill & Associates. They hold a bachelor’s degree in Finance & Real Estate from The Wharton School.
Kinesh Patel
(CTO)Received a B.S. in Electrical/Computer Engineering from the University of Texas at Austin, and an MBA in Finance and Strategy from the New York University Leonard N. Stern School of Business. Team Lead, Scientific Computing at ExxonMobil.
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