Program Manager, Salesforce

• 10+ years of experience in communications, program management, or a related field, ideally within a fast-paced, global environment
• High integrity and discretion when handling sensitive information and supporting executive leadership
• Exceptional storytelling and editorial skills, with the ability to distill complex topics for diverse audiences
• Demonstrated experience in executive communications and thought leadership strategy
• Proficiency in internal communication platforms such as Slack, Notion/Canvas, email tools, and CMS
• Experience managing communication workflows and governance in large or distributed teams
• Familiarity with real estate, facilities, workplace services, or enterprise technology is a plus
• Strong project management skills and the ability to work independently while building cross-functional relationships

Desirable

• Reports To: Chief of Staff and Sr. Director of REWS Business Operations
• We are seeking a dedicated Program Manager to lead a variety of initiatives and programs across REWS
• This role will collaborate with our internal communications partners and execute a comprehensive communications strategy, support leadership storytelling, and enable stronger connections across employees, contractors, and industry audiences
• This position sits within the REWS Business Operations function and serves as the central point of coordination for all REWS messaging and communications enablement
• Narrative Development: Collaborate with the Chief of Staff and internal Communications teams to shape and evolve the REWS executive narrative, aligning with company-wide messaging and AI-driven initiatives in real estate, facilities, and hospitality
• Content Creation: Develop and maintain messaging frameworks, talk tracks, keynote scripts, and presentation materials for events including Town Halls, Summits, Fireside Chats, and panels
• Leadership Support: Partner with the REWS Leadership Team to ensure consistent and aligned messaging across all executive engagements
• Platform Strategy: Work with internal Communications team to elevate REWS executives as industry thought leaders through bylines, case studies, and other content
• Audience Engagement: Customize messaging for both internal and external audiences to maximize relevance and impact
• Engagement Strategy: Craft clear, inspiring communications that inform and motivate REWS employees, reinforcing strategic priorities and company values
• Newsletters & Updates: Lead the creation of internal communications (e.g., What’s Coming newsletter, Priorities, Event recaps) to spotlight milestones, team achievements, and alignment with company and team values
• Event Communications: Plan and execute in-person and virtual programming that supports employee engagement and development, including content curation, speaker sourcing, logistics, and calendar management
• Channel Management: Oversee REWS communication channels such as Slack, Canvas, and newsletters, conducting regular audits and updates
• Governance: Define and manage streamlined workflows for communications intake and feedback mechanisms (e.g., “Town Hall Q&A”)
• Content Calendar: Maintain a comprehensive communications calendar in coordination with the internal Comms team and key stakeholders to ensure aligned, timely messaging
• Message Cascade: Build a narrative hierarchy that connects REWS strategy to broader company goals, especially in AI/Agent innovation
• Asset Creation: Produce a range of supporting materials—FAQs, deck templates, infographics, and social content—to enhance message reach and effectiveness
• Global Consistency: Develop messaging toolkits and guides to ensure consistency across REWS global offices and regions