Senior Associate of Operations, Setpoint
$130-180k
OTE
+ equity
Infrastructure for the future of asset-based lending
Open for applications
Infrastructure for the future of asset-based lending
101-200 employees
Open for applications
$130-180k
OTE
+ equity
101-200 employees
Company mission
To build trust in our system of credit.
Role
Who you are
- A doer: You have a strong bias towards action and a “get it done” mentality
- A systems thinker: You can map complex workflows end-to-end, identify where things break, and build processes that hold up at scale
- A great communicator: You possess clear written and verbal communication skills, pay close attention to detail, and build strong relationships across teams and with external counterparties
- A multi-tasker: You can manage multiple deals and operational workflows simultaneously and execute them reliably under tight deadlines
- A problem-solver: You get to expert status quickly in new areas, understand what matters most, and drive issues to resolution
- A process driver: You can pick up complex systems — legal structures, leverage facilities, custody workflows — and design repeatable, scalable solutions
- 4–6 years of experience in operations, structured finance, credit, or asset management; experience in real estate finance or specialty lending strongly preferred
- Familiarity with credit facility mechanics: borrowing bases, advance rates, eligibility criteria, concentration limits, and leverage partner reporting
- Strong Excel skills; comfort with data and reporting tools (SQL or BI tools a plus)
- Ability to independently manage multiple complex workflows under tight deadlines
- Clear, concise communicator; comfortable engaging across functions and with external counterparties (borrowers, lenders, custodians, servicers)
- High judgment and ability to operate with limited oversight in ambiguous or time-sensitive situations
- Experience in a high-growth environment strongly preferred
What the job involves
- Setpoint Capital is looking for a Senior Associate to join the Operations team. Reporting to the Head of Operations, this is a senior role with significant ownership across the deal lifecycle. The ideal candidate thrives in a fast-moving environment, and takes pride in building the processes that let a high-performing team scale
- Lead pre-close operational diligence for new facilities, including KYC/OFAC, insurance, custody and servicing structure setup, data tape configuration, and cash controls
- Manage post-close operations across the portfolio, including custody oversight, daily funding request review and approvals, and facility monitoring
- Determine the timing and sizing of leverage draws and paydowns across facilities; prepare borrowing bases and manage lender submissions in coordination with Debt Capital Markets
- Run lien search and BPO refresh processes across the portfolio
- Support enforcement actions and special situations, including servicer transitions and collateral control measures
- Partner cross-functionally with Investments, Legal, Finance, and Debt Capital Markets on deal execution, renewals, amendments, and lender reporting requirements
- Ensure portfolio and collateral data is accurately captured in internal systems, partnering with the analytics team to maintain reporting integrity
- Coordinate technology onboarding for new facilities and contribute to process and product improvements with the Setpoint Technology team
- Leverage AI tools to automate and improve operational workflows, reduce risk, and enhance team efficiency
- Identify operational risks and inefficiencies; drive improvements that support scalability as the portfolio grows
Our take
Whilst tech innovations have made applying for a loan far quicker and easier, the next step in the process - the management of the loan - is far more complex and still comparatively archaic in its organisation. Originators and lenders use spreadsheets, emails and FTP folders to manage their lending relationships, rendering the process inefficient and prone to errors. Setpoint automates the debt facility management process for lenders.
Founded in 2021, the company claims 98% time saving for lenders, automating data ingestions, calculations and reporting workflows whilst its AI engine computes optimal asset allocation to max ROI. Financial liquidity is increased through access to third-party reviews and certifications, compliantly accelerating capital access. In short, Setpoint streamlines the second, more oblique stage of the lending relationship.
Focused on the property market, Setpoint’s tech could be expanded to other markets. Its focus on real estate, however, has helped it achieve several impressive funding rounds and a 6x year-over-year revenue growth.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Aug 2024
$31m
SERIES B
Dec 2022
$43m
SERIES A
Total funding: $79.5m
Company HQ
Congress Avenue Historic District, Austin, TX
Leadership
Stuart Wall
(Co-Founder & CEO)Previously Venture Partner at Bowery Capital, Founder & CEO at Signpost and was an Associate Consultant at Bain & Company.
Ben Rubenstein
(Co-Founder & President)Previously CRO at realtor.com, Co-Founder and CEO at opcity and was a Co-Founder at Yodle.
Michael Lam
(Co-Founder & Chief Investment Officer)Previously COO at realtor.com, was on the Policy Advisor Board at Joint Center for Housing Studies, CFO and Head of Analytics at Opcity, President and Co-Founder at Pendleton International Corp.
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