Product Engineer Co-op, Rootly
2 days a week in office
Incident management platform
Posted today
Incident management platform
21-100 employees
Posted today
2 days a week in office
21-100 employees
Company mission
To be the go-to way companies respond when things go wrong, helping every organization to be more reliable.
Role
Who you are
- Enrolled in a computer-science, software-engineering, or related bachelor’s program and eligible for a co-op/intern term (3rd–5th year preferred)
- Coursework or project experience with one modern back-end framework (e.g., Ruby on Rails, Django, Node) and a front-end framework (React, Vue, Hotwire, etc.)
- Comfortable with basic SQL and version control (Git/GitHub)
- Demonstrated use of AI coding tools (ChatGPT, Copilot, etc.) or strong interest in becoming AI-native
- Passion for product quality—an eye for polished UI/UX and the curiosity to understand user problems, not just implement tickets
- Solid written and verbal communication; able to explain technical concepts to peers and non-technical stakeholders
- Bias for action: you thrive in fast, ambiguous environments and take ownership of outcomes
What the job involves
- Rootly’s Product Engineer Co-op is a hands-on, 8-month (preferred) internship for computer-science or software-engineering students who want to ship real product at startup speed
- You’ll join our small, senior engineering team that builds the AI-native incident-management platform used by companies like NVIDIA and LinkedIn
- Under the guidance of a staff engineer, you’ll scope, build, and launch customer-facing features end-to-end—gaining experience across the full stack (Rails + Hotwire) and learning how product decisions are made in a high-growth SaaS startup
- Ship product features: design, code, test, and release user-facing functionality with mentor support
- Full-stack exposure: write Ruby on Rails APIs, craft polished front-end interactions with Turbo/Stimulus, and work with PostgreSQL, Redis, and Sidekiq
- AI-assisted development: leverage internal LLM tools (and GitHub Copilot) to accelerate coding, testing, and documentation
- Quality & performance: add unit/integration tests and profiling to ensure reliability, security, and speed
- Iterate quickly: jump on 1-day bug fixes or 1-week projects; participate in daily stand-ups and code reviews
- Customer empathy: join product/UX calls, gather feedback, and help turn insights into shipped improvements
- Own your work: monitor your features in production, investigate issues, and drive continuous refinements
Our take
Responding to incidents is a vital function in any business, with the way teams handle issues massively affecting how the company looks to users and stakeholders. With this in mind, Rootly supplies an incident management platform for users to automate tedious parts of their incident response workflows, and ultimately react quicker to problems.
Rootly's automation can be applied to much of the incident response process; such as paging responders, creating incident reports, tracking progress and reporting to stakeholders. Importantly, it can be employed directly from Slack, meaning users can enact responses without switching between platforms.
Rootly is used by a vast range of companies, from startups to members of the Fortune 100, and its clientele includes the likes of Cisco, Shell, Nvidia and Grammarly. Its winning of the 2023 CyberSecurity Breakthrough Award is another stamp of approval for the company. With strong funding secured from Silicon Valley Bank (days before the latter's collapse), Rootly plans to expand product development and invest in sales and marketing to grow its global presence.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Aug 2023
$12m
SERIES A
Jul 2021
$3.2m
SEED
Total funding: $15.2m
Company benefits
- Comprehensive medical, dental, and vision
- 3 weeks vacation + unlimited sick/mental health days + company-wide shutdown EOY
- M2 MacBook Pro of choice
- $1,000 for health and wellness
- $1,000 for home office
- $1,000 for visiting a teammate located in a different geography
- WeWork membership
- Weekly happy hour on Friday
- Learning and advancement budget at your discretion
- Annual retreat - at least once a year we gather together in person 🏝️
- Ground floor opportunity to be an early member of a fast growing venture-backed startup
Company HQ
Civic Center, San Francisco, CA
Leadership
JJ Tang
(CEO)Former Senior Product Manager at Instacart. Worked at IBM for 3 years, ultimately as Senior Product Manager for IBM Cloud.
Quentin Rousseau
(CTO & CISO)Former Lead Engineer at Mylk Guys. Co-founded PopSQL, and was Senior Reliability Engineer at Instacart.
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