Account Manager, Veriff

• 5+ years in consultative sales and/or Account Management/Customer Success/Technical Account management
• Training in a structured sales methodology (e.g., Winning by Design, MEDDIC, Challenger) and can apply it to drive customer value
• An analytical and data driven approach to your work
• Curiosity and are eager to develop technical knowledge to support your customers independently
• A customer-centric mindset with strong attention to detail in every interaction and deliverable
• Worked in a global company that operates in various time zones
• A love of working independently with lots of freedom

Desirable

• We are excited to welcome another Account Manager to our growing Revenue team in EMEA
• We're looking for someone experienced in building and managing customer relationships, a great communicator, and someone who has solid technical acumen
• It is a front-line role with a direct impact on Veriff's growth and our customers' success
• If you're eager to work in a global business among the largest players on the market and with industry-leading international clients, then we have something to talk about!
• Managing a portfolio of accounts primarily based in EMEA
• Build and strengthen executive and operational relationships within customer organizations
• Ensure growth in customer product utilization, adoption, and retention
• Identify opportunities for cross-sell and upsell, consistently achieving or exceeding revenue targets
• Serve as the primary point of contact for customer stakeholders, from developers to executives
• Ensure the timely, successful delivery of Veriff services across all stages of the customer journey
• Proactively resolve escalations, manage issues transparently, and maintain customer trust
• Provide clear, data-driven updates to internal and external stakeholders
• Partner closely with Sales, Solutions Engineers, Product and support teams to close the feedback loop and influence product development
• Representing Veriff to our customers