Head of UX, Flowcode

• Curious + Execution Focused: You must be relentlessly curious about how to create the most frictionless, intuitive product experience for our users, and equally relentless in executing on those experiences
• Strong GPS: You create UX maps with GPS precision. Every step of the customer journey is mapped and measured in detail
• PLG SaaS Experience: Deep understanding and experience in UX design for SaaS products, with a strong preference for PLG experience
• Obsessed with Customer & Consumer Experience: You live and breathe consumer experience. You have a passion for designing experiences that seamlessly connect consumers to brands
• Strong Team Player: You thrive in a collaborative environment, always looking for opportunities to partner, learn, and grow. You are not a lone wolf—you believe the best solutions come from cross-functional collaboration
• Data-Driven Decision Maker: You understand the power of data and use it consistently to guide your design decisions. You can synthesize user feedback and analytics to create and execute on thoughtful, impactful UX strategies
• Entrepreneurial Spirit: You’re a self-starter who thrives in fast-moving, startup environments. You’ll be comfortable making decisions, taking ownership, and pushing forward initiatives with your team
• Design Leadership: You have a strong background in UX design with 10+ years of experience and a proven track record of managing and scaling design teams. You know how to create an inspiring, results-driven environment for design talent to flourish
• Excited About Offline to Online: You’re fascinated by the intersection of physical and digital worlds and are passionate about leveraging data to bridge these two experiences in innovative ways

• You will be responsible for leading the UX strategy and execution for a cutting-edge platform that’s shaping the future of offline-to-online engagement
• This is a high-energy, fast-paced environment where your contributions will directly influence the way millions of people connect with brands and content in the real world
• Lead UX strategy and execution for Flowcode’s suite of products
• Own the end-to-end user experience—from research and ideation to wireframing, prototyping, and final design implementation—ensuring seamless offline-to-online conversions for our customers and end users
• Dive deep into user behavior, keeping an obsessive focus on consumer experience in the product from both an online and offline perspective
• Maintain high standards of analytical rigor across the UX team, ensuring a consistent focus on data-driven decision making
• Drive user research, testing, and data analysis to continuously optimize for user satisfaction and engagement
• Foster a UX-centric culture that puts the user at the center of every product decision, helping to establish Flowcode as the gold standard for intuitive, privacy-compliant offline to online conversion experiences
• Mentor and inspire a high-performing team of designers, while maintaining a hands-on approach to ensure design quality and consistency

• Employee Stock Options
• Unlimited Vacation
• Paid Health Benefits
• Lunch stipend & office snacks
• Happy hours & team dinner
• Custom swag
• Parental Leave
• Team offsites
• Diverse Managers

Total funding: $30m

QR codes, which have been widely used in many Asian countries for years, have more recently catapulted into the day-to-day lives of consumers globally. New York-based Flowcode has been swift to capitalise on this hugely lucrative space in the US market, with a reimagined take that offers more attractive, brand-customized options.