Customer Success Manager, instagrid
Norddeutschland
Portable renewable power solutions
Job no longer available
Portable renewable power solutions
201-500 employees
Job no longer available
201-500 employees
Company mission
To provide clean mobile power for the off-grid economy to power their work in a sustainable way.
Role
Who you are
- You have a proven track record with sales, ideally in the constuction industry
- You have a comprehensive technical understanding and a good feeling for the applications of our portfolio
- You have a proven track record of success based on your friendly and engaging manner and have excellent communication and negotiation skills, supported by engaging presentations and the ability to win at all levels
- You enjoy traveling within Germany (Norddeutschland) to visit your customers on site and see them in action
- You have an excellent command of written and spoken German and English
- You are looking for opportunities to develop your full potential and continuously optimize yourself and your work processes
What the job involves
- As a Customer Success Manager (f/m/d) - Norddeutschland, you are an important contact point for our large key account customers and therefore the "face" of instagrid
- You will be responsible for all branches of a key account and ensure that users have a convincing and pleasing user experience and that the level of application spreads across all application areas
- With your product know-how and experience, you are an important multiplier for our success with selected accounts
- You will also contribute your creative ideas to identify new fields of application and make them known across your customer base
- In close cooperation with the Key Account Manager, you are a key figure in our market success because customer satisfaction is your top priority
- Become part of our success story and take up the challenge
- Being responsible for rolling out negotiated framework agreements with major customers by ensuring that all of the customer's branches get a positive impression of our product portfolio
- Continuously expanding your network within the customers assigned to you and enable our customers to be successful with our solutions
- Using your creativity and enthusiasm to promote familiar and new applications across the various business units of our key accounts
- Bring the product closer to the user through your training and suggestions
- Make sure that your customers have all the information they need to make working with our products easy and that all questions are answered comprehensively
- Ensuring that the degree of utilization of our products is high and that our customers are able to benefit fully from them
Our take
Combustion engines and generators are still the most common way of sourcing off-grid electricity, for example on construction sites or at events. They are, however, highly polluting - and logistically difficult to manage. Instragrid is hoping to change that, with its award-winning portable 230V batteries.
The idea is to provide an energy supply that is more portable than generators for the purposes of independent and mobile users, but also one that is free of noise and direct emissions. It’s not a new idea, though. Big-name electrical manufacturers like Bosch and Hyundai have had similar products on the market for a long time - and Instragrid does not, currently, seem able to compete on cost.
The key differentiation is that Instragrid offer the option of charging your battery with renewable power. This may prove the crucial edge in the competition. Certainly it will have helped Instragrid secure the substantial funding its won over recent years, thanks to the booming interest in sustainable tech. Most crucially for Instragrid, there’s increasing pressure to switch to renewables across all industries, especially in Europe and the US - and these markets are where Instragrid is planning to take its next steps.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jan 2024
$95m
SERIES C
Feb 2022
$33.5m
SERIES B
Total funding: $139.5m
Company HQ
Ludwigsburg, Ludwigsburg, Germany
Leadership
Andreas Sedlmayr
(Co-Founder & Co-CEO)Previously a Senior Manager at Bosch with a PhD in Material Sciences from the Karlsruhe Institute of Technology.
Sebastian Berning
(Co-Founder & Co-CEO)Received a Diploma in Physics from the Darmstadt University of Technology, before moving on to work as the Engineering Manager for Energy Storage Solutions, and then the Senior Manager for Power Tools, at Bosch.
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