Senior Software Engineer, Gusto
Reliability Engineering
$164-235k
Salary dependent US on locations
2-3 days a week in office
Automated payroll, benefits & HR platform
Be an early applicant
Automated payroll, benefits & HR platform
1001+ employees
Be an early applicant
$164-235k
Salary dependent US on locations
2-3 days a week in office
1001+ employees
Company mission
To create a world where work empowers a better life.
Role
Who you are
- Strategic thinker, driven to identify high impact opportunities and efficiently implement systemic solutions
- Resilient problem solver, inspired to be in service of our peers and Gusto’s customers
- Strong communicator, committed to drive alignment across technical and non-technical stakeholders
- 5+ years of professional experience as a software engineer
- Implementation and integration of observability platforms. (Datadog preferred)
- Experience with incident remediation and development of incident management programs
- When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required
Desirable
- Experience with Ruby, Python, and TypeScript
- Deployment and operation of cloud infrastructure. (AWS preferred)
- Provisioning and managing infrastructure using Infrastructure-as-Code tools. (Terraform preferred)
- Deploying and operating container orchestration. (Kubernetes preferred)
- Proficient in Linux system administration and comfortable working in shell environments
- Designed and supported high-availability architectures and scalability strategies
- Participated in service extraction efforts to break apart monoliths and transition toward a service-oriented architecture
What the job involves
- Build Tooling & Infrastructure: Design and implement reliability dashboards, AI-driven alerting systems, and internal developer tools that promote operational excellence and self-service
- Drive Strategic Initiatives: Lead the adoption of DevOps practices across product engineering teams, including environment standardization, service readiness, and release reliability
- Automate Reliability & Observability: Develop intelligent systems for automated alerting, diagnostics, and incident response using AI/ML approaches. Enhance observability through centralized dashboards and proactive monitoring strategies
- Mentor & Influence: Coach engineers and leaders on DevOps best practices, champion reliability-focused principles, and mentor peers in systems thinking and operational maturity
- Establish Standards & Automation: Define engineering standards and implement deterministic automation with a focus on usability, accessibility, and long-term system resilience
Our take
For many small businesses, vital administrative tasks such as payroll, taxes, and benefits are manual tasks that take time and energy which many SMB owners don’t have. The three co-founders of Gusto – all coming from small business backgrounds – collaborated on a Fintech company that would handle employee payments, benefits administration, and compliance support specifically for small businesses.
The company may have started slowly, as the founders focused on nailing each individual aspect of Gusto’s operations, but has now skyrocketed to unicorn status with more than 200,000 customers and a multi-billion dollar valuation. In 2021, Gusto began acquiring other companies to strengthen its offering and its position in a competitive market, including two other fintech startups, Ardius and Symmetry.
Through its continued acquisitions and fundraising efforts, the company has carved out a strong position for itself in the space. Although Gusto has found itself impacted by the macroeconomic situation, through the significant effect it has had on its clientele, the company still appears positive for the future after raising funds in 2023 that will see it reach key profitability benchmarks. It continues to consolidate its platform, for example by integrating with OpenComp to grant its users access to the company's Compensation Intelligence Platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
45% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
May 2022
$55m
SERIES E
Aug 2021
$175m
SERIES E
Total funding: $706.1m
Company benefits
- Comprehensive medical, dental, and vision benefits, plus a variety of mental health resources
- Flexible vacation - Gusties are encouraged to take the time off they need to continue doing great work
- Fertility treatments, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more
- If you work at one of our homebases, enjoy food, drinks, and good conversation — on us
- Celebrate 5 or 10 years at Gusto and take a month off to recharge
- Take advantage of internet, phone, commuter, and wellness stipends each month, along with a WFH stipend and cash for anniversaries
Company HQ
Central Waterfront, San Francisco, CA
Leadership
Joshua Reeves
(CEO)Studied Electrical Engineering at Stanford and went onto co-found Gusto in 2011.
Tomer London
(CPO)Has a PhD in Electrical Engineering from Stanford. Was a Researcher at Intel, and then interned at Bump Technologies. Co-founded Vizmo, a mobile self-service technologies company, in 2008. Co-founded Gusto in 2011.
Edward Kim
(Head of Engineering)Studied Electrical Engineering at Stanford. Was Senior Project Engineer at Volkswagen of America Electronics Research Lab and then co-founded Picwing, a printed photos company, in 2008. Co-founded Gusto in 2011.
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