Email Marketing Manager, CTI Digital
Web development & digital marketing agency
Posted today
Web development & digital marketing agency
101-200 employees
Posted today
101-200 employees
Company mission
To help ambitious brands create immersive digital experiences and drive demand.
Role
Who you are
- Proven expertise in email marketing platforms, with a strong preference for DotDigital, Hubspot, and/or Mailchimp, including building and optimising campaigns, workflows, and automations
- Deep understanding of data management, including importing, integrating, and analysing data to drive informed email marketing strategies and deliver measurable results
- Experience conducting email audits, running client workshops, and developing strategic plans to enhance performance and align with business goals
- Strong technical and operational skills, including email campaign design, testing, execution, and compliance with GDPR and other email marketing regulations
- Excellent client-facing abilities, with the communication skills to build relationships, present insights, and collaborate effectively to deliver value-driven solutions
- We’re challenging the 'Gender Confidence Gap,' which suggests that individuals will only apply for a job if they meet 100% of the criteria. Some of our best hires didn’t check every box in the role description, so if you were about to rule yourself out, we still encourage you to apply!
What the job involves
- As our Email Marketing Manager, you will play a pivotal role in crafting and executing email marketing strategies that drive measurable growth for our clients.
- Your expertise will shape engaging campaigns, optimise performance, and deliver results across the following key responsibilities:
- Campaign Strategy and Execution: Design and implement data-driven email marketing campaigns to achieve client goals, including customer acquisition, retention, and engagement
- Performance Optimisation: Analyse campaign performance metrics to identify trends and opportunities, continually optimising strategies to maximise open rates, click-through rates, and conversions
- Audience Segmentation and Personalisation: Leverage advanced segmentation and personalisation techniques to ensure campaigns resonate with diverse audience segments and deliver tailored experiences
- Automation and Workflow Management: Develop and manage automated email workflows, utilising tools to streamline processes and maintain consistent touchpoints across the customer journey
- Collaboration with Growth Teams: Work closely with the Growth team and other departments to align email strategies with broader marketing initiatives, ensuring cohesive messaging and synergy
- Compliance and Best Practices: Ensure all email campaigns adhere to industry regulations, such as GDPR, while maintaining high standards for deliverability and brand integrity
- Client Relationship Management: Serve as a trusted advisor to clients, understanding their business objectives and providing expert guidance to refine and enhance their email marketing efforts
- Innovation and Trend Monitoring: Stay informed about the latest email marketing trends, technologies, and tools, driving innovation and maintaining a competitive edge in campaign execution
Application process
- We’ve designed our process with you in mind. This is as much an opportunity for you to make sure CTI Digital is right for you as you are for us. We’ve embedded a values driven approach to recruitment and offer transparency and feedback at each and every stage
- Candidate experience is incredibly important to us. You’ll have a dedicated member of the Talent Team with you every step of the way, ready to answer questions or make reasonable adjustments as needed
- 📞Screening Stage - a 30-minute exploratory call with our Talent Team
- 💻1st Stage - Video call with a senior member of the Growth team. A chance to explore the role and responsibilities
- 📆2nd Stage - A face to face interview with the Growth team. A take home task will give you the opportunity to show us what you can do!
- 🎉Offer - If we think it’s a good fit, we’ll make you an offer!
Our take
CTI Digital is one of Manchester's leading full-service digital agencies, known for helping ambitious brands turn big ideas into results. With more than two decades of experience, the company has built a strong reputation for combining creativity with technical expertise. And as technology continues to reshape how organisations connect with their audiences, CTI plays a key role in guiding that transformation.
From strategic consultancy and web design to digital marketing and AI-driven innovation, CTI offers a wide range of services designed to flex and scale with clients' needs. The agency's work spans industries (partnering with names like Chester Zoo, Mind, Little Green, and De Vere Hotels) to deliver everything from engaging websites and eCommerce platforms to data-led campaigns that drive serious growth.
In 2025, the company entered an exciting new chapter, with the appointment of a new CEO bringing fresh entrepreneurial energy and a deep understanding of emerging technologies. The move to a new, collaborative Manchester headquarters reflects the company's continued investment in its people and culture. With its growing team and clear focus on digital transformation, CTI is certainly one to watch in the next wave of innovation.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Time to Recharge: We understand that you need time away to live your life. Our generous holiday allowance gives you the freedom you need to get away from your screen, explore new places, and return to work feeling refreshed and inspired. Whether you're planning a trip with the family or just need to switch off for a long weekend, we ensure you have the time to do it.
- Hybrid & Flexible Working: We believe you do your best work when you have flexibility. That's why we operate on a flexible hybrid model, with teams deciding what works best for their collaboration. Whether you're in the office or at home, we trust you to get the job done.
- Health & Wellbeing: We provide comprehensive support for your health. You'll receive discounted medical, dental, and optical coverage through our health cash plan - plus access to a proactive wellbeing programme with confidential counselling and mindfulness resources. Because a healthy team is our greatest asset, and we're committed to investing in it.
- Rewards & Recognition: We provide comprehensive support for your health. You'll receive discounted medical, dental, and optical coverage through our health cash plan - plus access to a proactive wellbeing programme with confidential counselling and mindfulness resources. Because a healthy team is our greatest asset, and we're committed to investing in it.
- Top of the line equipment: We’ll set you up with the right tools to do your best work - starting with a MacBook Pro, 4K monitors, and the right tools & software to get the job done.
Company HQ
Deansgate, Manchester, UK
Leadership
Christopher Burgess
(CEO)Christopher is the Founder and CEO of Future Technology and Shoot Connect. Previously he spent 3 years at Findel as a Project Lead. Prior to that, he spent 16 years at CB Information Systems as a Managing Director and CEO.
Salary benchmarks
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