Senior Product Manager, Amazon

• 5+ years of product or program management, product marketing, business development or technology experience
• Bachelor's degree or equivalent
• Experience with end to end product delivery
• Experience owning technology products
• Experience owning feature delivery and tradeoffs of a product
• Experience owning/driving roadmap strategy and definition

Desirable

• The Amazon Alexa International in Toronto team is looking for a Senior Product Manager to lead the expansion of Alexa+ in Canada. This is your opportunity to work on products that are making history!
• Define user needs and identify gaps, features enhancements and opportunities to grow the business
• Define creative, high-quality, simple product roadmaps based on team strategy and vision
• Develop and maintain a deep understanding of the market landscape, customer needs, and competitive dynamics in Canada across English and French locales
• Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application
• Translate strategic vision into actionable plans and lead cross-functional teams to execute on priority initiatives
• Own the end-to-end customer experience for Alexa Canada across Echo, FireTV, and additional endpoints
• Track launches through every step—from experience review and packaging approval, to beta testing, leadership presentations, and customer launch
• Manage prioritization and trade-offs among customer experience, performance and operational support load
• Continuous monitor customer experience performance, identify gaps and improvement areas and build improvement plan
• Work closely with engineering teams and program management to deliver products to the market
• Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals
• As a Senior Product Manager, you will have a wide set of responsibilities to ensure our customers are delighted, including launching new Alexa-powered devices and experiences and making Alexa continuously smarter
• This role is equal parts business strategy, product definition, and program delivery
• You will need to thrive and deliver results in a highly ambiguous, fast-paced, and dynamic business environment – operating at all levels of the organization
• The ideal candidate will use a combination of analytical skills, cross-functional understanding, business judgment, technical expertise, and strategic thinking to define the programs that improve Alexa CA Customer Experience
• You will work closely with many partners such as solution architects, engineering, marketing, content, business development, and legal to ensure customers have access to a world class Alexa experience in Canada
• The Alexa Canada team's mission is to deliver products and services that are delightful and locally relevant for Canadian customers
• We operate within the broader Alexa International organization, scaling Alexa globally while advocating for the unique needs of customers in Canada
• Our work spans product launches and feature expansion across both English and French, ensuring that every Canadian customer experiences Alexa as a trusted companion in their daily life