Account Director, Propel

Grocery and Retail Vertical

$198-253k

OTE

$180-230k

BASE

Plus performance-based bonus which is a combination of individual and team revenue performance. There is potential for a larger bonus if individual and/or team revenue targets are exceeded. Equity and excellent benefits come with this position as well!

Expert level

New York

Remote from US

More information about location

Financial services and products for low-income Americans

Open for applications

Financial services and products for low-income Americans

101-200 employees

B2CFinancial ServicesSaaS

Open for applications

$198-253k

OTE

$180-230k

BASE

Expert level

New York

Remote from US

More information about location

101-200 employees

B2CFinancial ServicesSaaS

Company mission

To enable Americans with low income to improve their financial health.

Job

Company

Role

Who you are

10+ years of experience in account management, strategic partnerships, or business development at a fintech, AdTech, or mission-driven organization
Experience with digital marketing and advertising is a mustStrong track record of driving significant revenue growth for accounts
Experience negotiating commercial deals with Fortune 500 companies, including scaling such deals across multiple partners
Strong relationship-building and communication skills with a consultative approach
Ability to translate partner needs into actionable solutions within Propel’s platform
Ability to manage multiple high-priority projects simultaneously
Experience translating concepts and insights into marketing programs
A demonstrated ability to evangelize and influence across all levels of an organization
Data-driven mindset with experience in performance analysis and reporting
Passion for Propel’s mission and commitment to serving low-income communities

What the job involves

Propel is seeking a strategic and results-driven Account Director to lead and grow the Retail and Grocery vertical within our rapidly expanding Marketplace business
In this high-impact role, you’ll manage and deepen relationships for our key accounts, some of the nation’s top grocery brands—as well as innovative emerging players—to deliver meaningful results for our partners and our users
As Account Director, you’ll be responsible for driving revenue growth, strengthening strategic partnerships, and ensuring our partners see exceptional value from their engagement with Propel
Our partners promote mission-aligned products and services that help low-income Americans stretch their resources—through grocery discounts, subsidized phone plans, discounted home internet, energy assistance programs, and more
Own and cultivate strong relationships with executive-level stakeholders (e.g., VP, SVP, C-suite) across multiple functions within high-impact grocery retailers (S&P 500 national chains to regional and mission-aligned grocers) —ensuring strong partner satisfaction and long-term collaboration
Navigate complex organizational structures to identify champions and influence cross-functional decision-making
Identify and capitalize on opportunities to expand into new business units, product lines, or geographies within existing accounts
Lead cross-functional pitches and proposals to win new business and drive account expansion
Collaborate closely with product, marketing, and operations to co-develop solutions that align with client growth objectives
Manage and mentor one direct report, supporting their growth and development while aligning team efforts to broader vertical goals
Develop and execute strategic account plans tailored to the grocery vertical to drive revenue growth, maximize user impact, and strengthen Propel’s value to our partners
Act as a strategic advisor to grocery partners, deeply understanding their category dynamics, promotional strategies, and business goals to identify opportunities for deeper engagement
Lead contract negotiations, renewals, and upsell opportunities to expand grocery partnerships and secure long-term value
Partner cross-functionally with Product, Marketing, and Operations to launch new grocery campaigns, streamline offer delivery, and ensure smooth technical integration
Leverage and uplevel data-driven insights to deliver regular performance reporting, ROI analysis, and strategic recommendations to grocery partners
Build and execute against partner account plans and joint business plans, ensuring alignment on key metrics and delivering measurable results
Identify and pursue new business opportunities within existing grocery accounts, testing new offer types, geographies, and campaign strategies to drive innovation and scale impact

Our take

SNAP (Supplemental Nutrition Assistance Program) benefits are used by millions of Americans, but the scheme has long been hampered by a lack of innovation or digitization. Propel offers instant access to balances, plus local offers and discounts, and support in finding work. It also provides a free debit card that can be used for everyday shopping, bills, savings, and online transactions.

Formerly known as Food Stamps, SNAP benefits can be a hassle to use, with some recipients still having to make phone calls to gauge their budget. Propel's users can keep track of and manage their government-provided SNAP benefits from its mobile app, Providers, enabling low-income Americans to make use of this critical safety net more easily.

The Providers app has been used by upwards of 5 million of a potential roughly 40 million people who use SNAP benefits, showcasing both the current reach of the company and how much space it has in which to grow. With a presence in all 50 states, as well as some territories, Propel raised $50 million in 2022 which it is using to expand its debit card services, widening its reach to a growing customer base.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

14% employee growth in 12 months

Glassdoor (4)

Company

Funding (last 2 of 6 rounds)

Aug 2024

$3.5m

GRANT

Mar 2022

$50m

SERIES B

Total funding: $88m

Company benefits

Remote-first: Team members work remotely across the US. We also have offices in Brooklyn, Salt Lake City, and San Francisco. We bring everyone together once or twice a year
Generous benefits: We cover up to 99% of the premium for medical, dental, and vision. We also have 16-week parental leave, 20 vacation days, and 401k matching eligibility on day

Company HQ

Downtown Brooklyn, NY

Leadership

Jimmy Chen

(Founder & CEO)

Having studied at Stanford, they worked for 2 years as a LinkedIn Associate Product Manager, before spending a further 2 in the same position at Facebook. They left to co-found Propel in May 2014.

Jeff Kaiser

(Co-Founder & COO)

Graduated from Yale University with a B.A. in Political Science and Government. Before co-founding Propel, they were a Project Manager at Dalberg Global Development Advisors.

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