Account Executive, Infobip

Strategic Voice

$100-125k

This position is also eligible for commissions Participation in employee share ownership plan

Excel

Salesforce

Senior level

Remote in US

Chicago

More information about location

Full-stack communications platform as a service

Open for applications

Full-stack communications platform as a service

1001+ employees

RetailB2BSecurityEnterpriseTransportMarketingCommunicationCustomer serviceTelecommunicationsIdentityCloud ComputingSales

Open for applications

$100-125k

This position is also eligible for commissions Participation in employee share ownership plan

Excel

Salesforce

Senior level

Remote in US

Chicago

More information about location

1001+ employees

RetailB2BSecurityEnterpriseTransportMarketingCommunicationCustomer serviceTelecommunicationsIdentityCloud ComputingSales

Company mission

To provide accessible, innovative global communication technology that creates seamless interactions between businesses and people across the globe.

Job

Company

Role

Who you are

The ideal candidate has extensive customer-facing experience and is comfortable with developing mid- and long-term strategies, sales forecasting, and other business needs
This is a unique opportunity to help build a high growth business and over time take on additional responsibilities
Minimum of 5 to 7 years of experience in Telecom Sales/Carrier Sales Management and has demonstrated a consistent, successful sales track record. Experience in the Telecom industry required
Messaging experience is a plus and/or CPaaS highly desired
Team player with strong interpersonal and excellent written/verbal communication skills who can develop strong relationships with internal and external parties
Experience with negotiating, decision-making, and closing with prospects as well as customers
Flexible self-starter who thrives in a fast-paced work environment
Excited and motivated to drive the growth of a cutting-edge consumer brand
Willing and able to travel and work in a global team of professionals
Proficient with various technical tools such as: Outlook, Teams, SharePoint, Salesforce, Microsoft Office tools (Excel, Word, PowerPoint), etc

What the job involves

The Account Executive on the Customer Service Platforms squad is responsible for managing customer relationships and the development and performance of all sales activities in their assigned market
This position requires a strong aptitude for identifying customer business needs and building relationships with primary influencers in the purchasing decision process
Manages outcome-based customer relationships
Implements a sales strategy to ensure that sales meet or exceed sales targets
Develops and delivers accurate short- and long-term sales forecasts that are in line with business objectives

Our take

The increasingly digital nature of how businesses connect with their customers brings new opportunities. Each customer touchpoint is an opportunity to augment and analyse user interactions with newfound precision.

Infobip helps companies take on this gargantuan task with a global cloud communications platform that enables businesses to build connected customer experiences across all stages of the customer journey at scale, with easy and contextualised interactions over customers’ preferred channels.

The company prides itself on its ability to help partners overcome the complexity of consumer communications, grow their business, and increase loyalty – all in a fast, secure and reliable way.

The biggest challenge for the company will be continuing to ensure that its comprehensive suite of products provides a more attractive option than a raft of specialised startups taking on individual challenges in the space like customer onboarding and real-time assistance.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Top investors

-3% employee growth in 12 months

Glassdoor (3.8)

Trustpilot (2)

Company

Funding (1 round)

Jul 2020

$200m

SERIES A

Total funding: $200m

Company benefits

Maternity & Paternity Leave
Work from home opportunities
Health insurance
Employee stock option plan

Company values

Results
Team spirit
Passion
Creativity
Courage and integrity
Positive attitude
Individual excellence

Articles

Infobip and One Equity Partners ink deal on $200m investment

Onboarding, customer service, engagement and retention: Infobip does it all

Infobip launches Conversations, a contact center solution that helps businesses improve customer experience

Infobip reveals the five most significant trends in customer experience and omnichannel communications for 2023

Qcommerce Pioneer Krave Mart Partners with Infobip to Elevate Customer Service via WhatsApp

Leadership

Izabel Jelenic

(CTO)

Previously Delphi Developer at Pazinka Optima for 1 year and Oracle Developer at Uljanik IRI for 2 years.

Roberto Kutic

(COO)

Previously worked at Uljanik Strojogradnja for 12 years, holding various positions such as Project and Design Leader and Management Board Member.

Silvio Kutic

(CEO)

Studied Engineering at University of Zagreb.

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