People Business Partner, Jobber
$71.4-96.6k
+ Equity
Job tracking and customer management software for home service businesses
Job no longer available
Job tracking and customer management software for home service businesses
1001+ employees
Job no longer available
$71.4-96.6k
+ Equity
1001+ employees
Company mission
To help home service professionals around the world win.
Role
Who you are
- Robust experience in a similar role, preferably supporting a scaling technology organization
- You build strong relationships by quickly creating trust among the teams you work with. You consistently follow through and do what you say
- You are a strong communicator, both written and verbal. You’re comfortable preparing briefs for leadership or delivering content at department All-Hands meetings
- You have a team orientation and a belief that team success is just as important as personal success. You have a positive, problem-solving approach
- You have a firm understanding of employment legislation and how it applies in the context of our business. As we expand to new regions, you quickly bring yourself up to speed
- You seek learning and feedback. You continually try to improve and are comfortable in a changing environment. You help others bring their best
- You’re resilient and persistent in the face of challenges. You see opportunities, not obstacles
What the job involves
- Reporting to the Manager, People & Planning, the People Business Partner (PBP) is a strategic partner to a designated business unit, enabling teams and leaders to perform at their best as Jobber continues to scale
- In this role, you’ll work closely with senior leaders and people managers to shape and execute people strategies that drive performance, engagement, and sustainable growth.
- You’ll act as a trusted advisor, coach, and change leader, bringing a deep understanding of the business alongside strong people expertise
- To be successful, you are not just a partner to the business, but an embedded member of it.
- You’re comfortable navigating ambiguity, influencing without authority, and balancing the needs of individuals, leaders, and the organization as a whole.
- You operate independently, while also collaborating closely with the broader People team to ensure consistency, equity, and impact across Jobber
- Serve as a trusted advisor to leaders and managers, providing coaching and guidance across the full employee lifecycle, including performance management, development, engagement, compensation, organizational design, and employee relations
- Manage and resolve complex employee matters with empathy, sound judgment, and a strong understanding of employment practices and risk
- Translate Jobber’s People strategy into meaningful action within your business unit, leveraging existing programs and creating new solutions where gaps exist
- Partner with leaders on change management initiatives, supporting teams through growth, transformation, and evolving ways of working
- Analyze people data and metrics to proactively identify trends in engagement, performance, retention, and workforce health; deliver clear, actionable insights that inform leadership decision-making
- Collaborate closely with colleagues across the People team (Talent Development, Total Rewards, etc.) to deliver cohesive, best-in-class people solutions
- Contribute to People team planning and strategic initiatives that strengthen Jobber’s culture and scale our people practices
- Stay informed on trends and best practices in the tech industry, using external insights to help Jobber remain competitive in attracting, developing, and retaining talent
Our take
For businesses that sell home services, it can be difficult keeping up with paperwork, scheduling appointments, and chasing payments, especially when their teams are small. Jobber delivers a comprehensive toolbox to keep track of all these aspects, so that small business owners can concentrate on more important things like serving their customers and building their brand.
Jobber was founded in 2011, initially to help a friend who owned a small painting business. The founders quickly discovered that what they were building could help many more owners across a number of industries, going on to launch the product which is now used by over 300,000 home service professionals in over 60 countries.
What makes Jobber stand out is that it collects all the vital parts of running a home services business into one place, removing the burden of keeping track of multiple sources of information. The company has seen significant funding which it has invested in R&D and growing its customer base, and boasts four consecutive years on The Globe and Mail's Canada's Top Growing Companies List.
Steph
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2023
$100m
SERIES D
Jan 2021
$60m
GROWTH EQUITY VC
Total funding: $185.8m
Company HQ
Downtown, Edmonton, AB
Leadership
Sam Pillar
(Co-Founder & CEO)Prior to co-founding Jobber in 2011, Sam was a Freelance Software Developer at Cardboard Creative and a Business Analyst/Management Consultant at CGI.
Forrest Zeisler
(Co-Founder & CTO)Experienced Developer, with a degree in Engineering from the University of Alberta.
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