Senior Product Manager, Level AI

• Experience: 4 years of Product Management experience
• 4 years of Product Management experience, preferably with AI-driven or platform products
• Experience shipping and iterating on production software systems
• Exposure to LLMs, agentic systems, or AI-powered workflows (hands-on or via close partnership)
• Strong customer-facing skills and comfort working with enterprise customers
• Ability to translate ambiguous problems into clear product requirements
• Excellent collaboration and communication skills

Desirable

• Reports to: Head of Product
• Role Overview : We’re looking for a Senior Product Manager to help build and scale agentic AI systems at Level AI
• In this role, you will work closely with Engineering, Applied AI/ML, Design, and customer-facing teams to ship production-ready agentic capabilities and make them successful in real customer environments.This role emphasizes execution, customer impact, and production rigor, with opportunities to grow into broader platform ownership over time
• What You’ll Do: Define and execute product initiatives for agentic AI systems, with a focus on measurable customer and business outcomesOwn significant parts of the agentic system lifecycle, including orchestration, decisioning, evaluation, and iterationContribute to building a repeatable framework for launching, evaluating, and improving agentic capabilities across customersHelp define how agentic systems are measured and improved in production, balancing autonomy with safety and reliabilityPartner closely with Engineering, Applied AI/ML, Design, and Solutions teams to ship production-ready systemsWork directly with customers to understand workflows, requirements, and success criteriaDrive customer-informed prioritization by staying close to live deployments and real usage patternsSupport best practices for agent evaluation, iteration, and safe rolloutRepresent the product in customer conversations, demos, and feedback sessions