Product Design Lead, Point
Content
$142.8-241.5k
+ Equity options. Salary dependent on location
Helping homeowners to sell equity in their homes
Open for applications
Helping homeowners to sell equity in their homes
201-500 employees
Open for applications
$142.8-241.5k
+ Equity options. Salary dependent on location
201-500 employees
Company mission
To help homeowners become free of their debts and be able to unlock the wealth in their homes.
Role
Who you are
- Are you passionate about finding just the right words to convey complex concepts in an engaging way
- Bachelor’s degree in Communications, Journalism, English, Human Computer Interaction, Design, Psychology, Finance, or a related field
- 5+ years of experience in content design, UX writing, or related roles, ideally within the fintech and/or startup setting
- Proven track record of developing and executing successful content design for consumer-facing financial products
What the job involves
- As our Content Design Lead, you'll be at the heart of creating a simple and compelling product narrativ
- You’ll be responsible for meeting the needs of homeowners grappling with complex financial concepts as well as supporting our internal content creators
- You'll collaborate closely with product designers, engineers, and cross-functional teams from the beginning to the end of the design process, leveraging human-centered design principles such as user testing and interviews to enhance the effectiveness of each touchpoint
- Your mandate will be to make everything from UI copy and video scripts to help center content and emails clear, consistent, and impactful
- Craft clear, accessible, and engaging copy tailored to various formats and audiences, including UI copy for digital interfaces, phone scripts for customer support, help center articles, and more
- Work side by side with product designers from initial concept through to final implementation, playing a key role in designing UI content, content hierarchies, user flows, and information architectures. Ensure that content design is seamlessly integrated into the overall user experience, rather than being an afterthought
- Create and maintain content documentation systems that streamline implementation for cross-functional teams
- Drive projects independently from concept through implementation, managing timelines effectively
- Conduct quick UX research, leveraging user testing and interviews to gather insights, continuously improve our communications, and influence product leadership
- Translate data into actionable product copy changes that drive positive business outcomes
- Serve as a bridge between marketing, sales, product, and customer service teams to share insights and harmonize content efforts across the company
- Keep brand style and copy guidelines up-to-date and educate the team on best practices and content design fundamentals
- Our teams work from many different locations and time zones
Our take
The process of purchasing a property can result in the financial position of immense debt. Home buyers often must take out bridge loans to finance their purchase whilst continuing to live at their current residence.
Point provides property financing by providing a share of a homeowners equity in advance to fund the purchase of a new home. The startup evaluates the finances of an applicant and purchases their property, obtaining a stake in the property if it is sold within ten years.
Point claims to prevent their customers from taking on crippling debt to fund a property purchase, and has helped nearly 10,000 homeowners across the United States. The company is in the midst of an expansion from 16 to 28 total geographies in the coming year after acquiring series C funding in 2022.
Steph
Company Specialist at Welcome to the Jungle
Insights
65% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2022
$115m
SERIES C
Mar 2019
$22m
SERIES B
Total funding: $145.5m
Company benefits
- Health Insurance: Point provides platinum-rated plans for medical (Anthem Blue Cross or Kaiser Permanente), dental and vision (The Standard). We cover 99% of employee premiums and 75% of dependent premiums
- Generous Vacation: Take time for yourself and your family when you want - Point has an unlimited vacation policy
- Continued Learning: We encourage all team members to attend events hosted by our investors, external workshops and conferences. We believe in continuous improvement and want to support employees on their professional journeys
- Family Friendly: Point will top off state applicable PFL earnings, as well as two weeks of fully paid leave to be available after exhaustion of state PFL. In addition, employees will receive 4 weeks: s of fully paid transition time. For the first consecutive four weeks after returning to work following parental leave, and following exhaustion of all other paid leave benefits, the employee may work part-time, meaning two or three days per week, and will receive 100% of regular base pay
- Work From Home Stipends: With employees working remote, Point will provide employees a $50 monthly cell phone stipend and a $50 monthly internet stipend. In addition, we will reimburse up to $150 to help you purchase supplies for your home office.remote, Point will provide employees a $50 monthly cell phone stipend and a $50 monthly internet stipend. In addition, we will reimburse up to $150 to help you purchase supplies for your home office
Company HQ
Downtown North, Palo Alto, CA
Leadership
Eddie Lim
(Co-founder)Studied Computer Science at Harvard. Co-founder & CTO of Metails. Worked in Product Design at Facebook. Also Co-founded: Trial Pay Inc; Yub, Inc; and TXN.
Eoin Matthews
(Co-founder)Co-founder & VP of Development at Metails. Part of the Founding Team of Sendgrid. Worked at Rakuten for 6 years, leaving as VP of Business Development. Became VP of Business Development at VigLink. Founded popt.com. Was a Board Member on viethope.inc for 5 years.
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