Implementation Specialist, Personio
German speaking
Plus pre-IPO equity
2-3 days a week in office
Intelligent HR platform for SMEs
Job no longer available
Intelligent HR platform for SMEs
1001+ employees
Job no longer available
Plus pre-IPO equity
2-3 days a week in office
1001+ employees
Company mission
Personio is an intelligent HR platform that helps organizations unlock the power of people
Role
Who you are
- You have a proven track record of 3+ years in a customer-facing role in a SaaS or B2B/B2C environment
- You are a great communicator and fluent in both German and English
- You love working with customers and making them happy by anticipating, prioritizing, and solving for their needs during the onboarding phase
- You find it easy to handle multiple projects in parallel, and time management is not just a buzzword to you
- You are eager to work with our product on a daily basis and become a real Personio product expert
What the job involves
- Our Customer Experience team thrives on collaboration, working closely with teams across Personio to ensure that customer voices are at the heart of everything we do
- We are dedicated to understanding and advocating for our customers, using data-driven insights to shape our customer experience strategies and influence what we build
- As Implementation Specialist (d/f/m) you are a crucial part of Personio’s customer experience by driving product adoption and consulting our customers based on their needs during their onboarding phase
- Additionally, you will support your colleagues with customer escalations when needed
- Product Adoption: Your goal is to ensure a successful implementation so that your customers feel equipped to start working with Personio
- Customer Consultation: You consult customers based on their needs via regular meetings to gain the most value out of Personio
- Project Management: You support multiple customers at different stages of the implementation and ensure an efficient process from start until the roll-out of Personio
- Product Knowledge: You’re a Personio product expert and answer customer requests during implementation
- Quality Standards: You ensure a high quality of the account set-up and a smooth start with Personio
- Internal Support: You provide ad-hoc support to new joiners and act as the go to person for your colleagues by answering their questions about processes and the product, using our knowledge tools
- Side projects: You support department-internal initiatives and projects aiming for the smooth flow of our team processes
Our take
Personio was set up to automate and simplify HR tasks with a single software. This means reducing admin and accelerating efficiency with data and processes seamlessly integrating with each other.
What sets Personio apart from its competitors is the fact that its solution covers all the core HR processes that are key to every company’s success and can be performed in one place. This gives HR professionals the time and energy to focus on more strategic topics like talent development and employer branding. Personio has over 15,000 customers, among which are 1.5 million employees using its software.
With substantial funding from multiple investors, Personio is focused on growing the tools it offers as well as expanding into what they describe as “people workflow automation". With 1.7 million small and medium-sized businesses still stuck in the spreadsheet era, Personio will deliver even more value to businesses in years to come.
Freddie
Company Specialist at Welcome to the Jungle
Meet the team
4 people
Aleena, Software Engineer
Our mission
Empower people with AIInsights
21% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jun 2022
$200m
Series E
Oct 2021
$270m
Series E
Total funding: $724.2m
Company benefits
- Competitive compensation package that includes salary, benefits, and pre-IPO equity
- We love to celebrate our success and spend time together at Personio with regular company and team events like local summer sessions and local year-end celebrations.
- Choose between multiple sustainable transportation options, like a subsidised bike lease or monthly transit ticket
- Invest in your retirement via the Personio Pension Scheme, including a Personio contribution
- 1 Impact Day you can use to have an impact on the environment and society – one for an individual project of your choice and one for a company-wide initiative
- We follow an office-led, remote friendly working model, including opportunities to work from home and international locations. Many of our teams have designated days for gathering in the office to enhance collaboration and foster a sense of community.
- Receive generous family leave, child support, mental health support, and sabbatical opportunities
Company values
- Exceed Customer Expectations - We anticipate, prioritize, and solve for the needs of our customers
- Deliver Exceptional Results - We dream big and move with urgency to make great things happen
- Elevate One Another - We work together as trusted partners to amplify our collective impact
- Care to Challenge - We care personally and challenge directly to unlock our full potential
- Ignite Positive Momentum - We embrace the challenge with a positive mindset and celebrate our wins together
Articles
Leadership
Hanno Renner
(Co-Founder & CEO)Also co-founded Feedbackme in 2015 and is a member of the "Advisory Board of the Young Digital Economy".
Jonas Rieke
(Co-Founder & COO)Maria Angelidou-Smith
(Chief Product & Technology Officer)Named to Business Insider’s 100 People Transforming Business in 2020.
Lenke Taylor
(Chief People Officer)Leading people-centered vision and teams to build global companies.
Philip Lacor
(Chief Revenue Officer)About I am passionate about building B2B SaaS companies and driving hyper growth.
Birgit Haderer
(Chief Financial Officer)20+ years of experience in developing and executing strategies in various industries in both Germany and the USA, with a strong technology focus.
Naman Khan
(Chief Marketing Officer)Data driven, user focused and able to grow product categories across both product lead & sales lead GTM models.
People progressing
Alexander began his journey with us as a student intern in 2020. His progression from Sales Development Representative (SDR) to Account Executive highlights how you could grow at Personio.
Head of Payroll Sales at Personio, Europe's leading all-in-one HR software platform for small and medium-sized organizations.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
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Diversity, Equity & Inclusion at Personio
- Our Count Me In DEI survey is designed to measure our progress towards our DEI goals and identify gaps and improvement areas to inform our planning of future initiatives.
- Our Diversity Committee ensures all communities have an equal voice in everything we do and includes representation from our six Employee Resource Groups (ERGs). We build inclusion through monthly educational sessions, empowerment programs, and celebrations that promote awareness and allyship.
- Supporting and uplifting women in tech is one of the most impactful ways to drive positive change. Building on our 2023 initiatives, we have continued these efforts and introduced additional programs, maintaining our commitment to long-term progress as we move through 2024 and beyond.
- To find out more about Personio’s commitment to diversity and inclusion to ensure we are a company where everyone can embrace their uniqueness, visit our page https://www.personio.com/about-personio/diversity/
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