Chief of Staff to the CEO, Olo
$153.8-220.4k
+ Equity
Office located in Tribeca, NY
On-demand commerce platform for restaurants
Job no longer available
On-demand commerce platform for restaurants
501-1000 employees
Job no longer available
$153.8-220.4k
+ Equity
Office located in Tribeca, NY
501-1000 employees
Company mission
To give customers better, faster, and more personal service from the restaurants they love through its digital ordering and delivery platform.
Role
Who you are
- 8+ years of experience in operations, consulting, or technology. A preference for experience in SaaS and/or the restaurant industry
- Experience leading a team, preferably strategy or operations focuses
- High EQ with the ability to develop meaningful and trustworthy relationships across the company
- Strong business acumen and financial knowledge
- Excellent written and verbal communication skills
- Experience working with senior executives teams and interacting with public boards
- Excellent organizational and project management skills
What the job involves
- Olo’s Chief of Staff to the CEO will be responsible for leading corporate operations at Olo. Reporting to the CEO, this role will work closely with Olo’s CEO and leadership team to prioritize and execute on key company initiatives
- In addition, the Chief of Staff will lead Olo’s Strategy & Operations Team - which includes strategic planning, corporate OKR management, and internal consulting. The ideal candidate will have a combination of analytical skills and strong EQ
- For this role, you will be required to work from our headquarters in NYC
- Serve as the nucleus of Olo’s leadership teams by executing on high-priority cross-functional projects and creating strong reporting frameworks for internal stakeholders and the Board
- Support the CEO in daily activities, including preparing for customer meetings and managing internal operations
- Operate as an advisor to the CEO on key strategic decisions
- Serve as imprimatur to the CEO with internal and external stakeholders
- Partner with Olo’s CFO to lead the strategic planning process, inclusive of organizing offsites, creating an OKR process across the company, and creating clear reporting frameworks
- Own the Board material creation process and work with Olo’s CEO to deliver clear reporting to Olo’s Board
- Partner with Olo’s CRO and COO to coordinate efforts between the go-to-market and product teams
- Lead all leadership team meetings at Olo, owning cadence, agenda, and action item tracking. Create scalable frameworks to hold Olo’s leadership accountable on action items following leadership meetings and offsites
- Lead a team of project managers to help Olo execute on priority company initiatives. Coach the team on execution strategies in real-time to lead to positive outcomes for the business
- Support Olo’s corporate development and M&A sourcing efforts working with Olo’s CEO and Head of Corporate Development
- Support the Director of Corporate Communications on internal and external communications from the CEO and leadership team
- Work with the CFO, CEO, and Head of Investor Relations on preparing for Earnings Calls and investor events
Our take
In recent years, there have been dramatic changes to the way the catering industry operates. The benefits of pandemic-imposed structures, such as digital ordering interfaces and delivery infrastructure, have outlived the reason they were brought on, as many restaurants have found these digital solutions provide both operational efficiency and additional revenue.
Olo provides all-in-one digital ordering and delivery platforms for restaurants, providing software interfaces for digital payments, menus and ordering, in addition to on-demand delivery. The platforms are provided in both mobile and web formats and facilitate both traditional and alternative ordering systems such as at kiosks, drive-thrus, and voice automated ordering. Whilst the company certainly faces competition from the variety of alternative digital ordering platforms for the catering industry, it stands out by providing an all-in-one solution, instead of focussing on just one area.
The company has partnered with catering giants such as Denny's and The Cheesecake Factory, whilst also providing affordable systems for small independent businesses. The latest addition to its offerings is the commercially available "Borderless" functionality, which has the potential to speed up and streamline payment at venues across Olo's network.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2019
$100m
SERIES D
Jan 2019
$18m
EARLY VC
Total funding: $181.3m
Company benefits
- Premium healthcare coverage
- For you and your family
- 4 mental health days
- Flex work policy + remote office stipend
- 401(k) Match
- Company Equity
- 20 days PTO, 10 sick days +
Company HQ
Tribeca, New York, NY
Leadership
Noah Glass
(CEO)Experience as International Expansion Manager of Endeavor Global, Inc. from 2003 to 2005. CEO of GoMobo.com since 2005.
Salary benchmarks
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