UX Researcher, AuditBoard
+ Bonus program
Governance, risk, and compliance software
Be an early applicant
Governance, risk, and compliance software
501-1000 employees
Be an early applicant
+ Bonus program
501-1000 employees
Company mission
To transform the way enterprises manage their audit, risk, and compliance programs.
Role
Who you are
- We are looking for a talented User Experience Researcher excited by the challenge of transforming the work of audit, risk, and compliance teams everywhere
- Bachelor's degree in Anthropology, Human-Computer Interaction (HCI), Human Factors, Psychology, Sociology, or a related field or equivalent practical experience
- At least one year of direct experience or equivalent combination of education and experience in market, product, customer, user experience, or academic research
- Experience working embedded within product teams. Partnering and mentoring stakeholders, designers, PMs, and engineers
- Demonstrable research skills with a portfolio that showcases approaches and methodologies (portfolio required)
- Previous experience defining, planning, and executing research studies, including outlining objectives, goals, and timelines
- Solid understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process
- Solid written and oral communication abilities
- Experience working with and presenting research results
- Ability to work independently with limited supervision on research projects, including problem-solving and critical thinking
- Some experience in researching applications for complex business environments and processes, particularly in the enterprise or data-intensive domain
What the job involves
- User experience is at the forefront of creating intuitive, innovative, and admired products that our customers love
- Researching and understanding our users’ needs, behaviors, and personal goals is an integral part of AuditBoard's success in designing and developing industry-leading products that deliver value for the people who use them and for AuditBoard’s businesses
- This position demands a high output level in a fast-paced environment and offers growth opportunities in a fast-scaling business
- In this role, you will bridge real-world business challenges with intuitive user experience
- You’ll collaborate with product designers, product managers, and engineers to create functional, usable, and delightful products
- You’ll explore user behaviors and motivations by conducting primary research using several methods
- Work with key stakeholders, including designers, researchers, product managers, and engineers, to identify and develop research objectives, goals, timelines, and execution plans in a fast-paced, rapidly changing environment
- Define, plan, and conduct independent research on multiple aspects of products and experiences to drive actionable changes in AuditBoard's growth strategy
- Collect and analyze user behavior through various research methodologies such as ethnographic research, behavioral research, focus groups, diary studies, user interviews, surveys, usability testing, journey mapping, benchmark studies, A/B testing, etc. to aid in the formulation of insights that influence our product strategy/roadmap and improve our user experience across multiple products
- Influence, coordinate, and partner closely with product design and product management to democratize and drive continuous product discovery and user research processes
- Advocate research findings to diverse audiences through good-quality reports and presentations
Our take
AuditBoard provides risk and compliance software for large businesses. The company's founders spent years working at the Big Four and other global enterprises, and realised that many audit activities were still taking place in Excel sheets, or using legacy software like IBM's OpenPages, which haven't kept up to date with the latest reporting requirements.
The result was an end-to-end platform for managing risk, which helps enterprises to streamline internal audit, SOX compliance, controls management, risk management, and security compliance. The top-rated cloud-based platform has won numerous awards, with the company being consistently named the market leader in Audit Management.
The company's current client list of 2000+ includes Boeing, Activision, and Priceline, and includes almost half of the Fortune 500 companies. It continues to experience rapid customer growth, with revenues in excess of $100 million with a 60% annual growth rate. The company has been ranked as one of the fastest-growing tech companies in North America for the last three years in a row, and was acquired by private equity firm Hg in 2024 for a reported $3 billion.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Aug 2018
$40m
SERIES B
Apr 2017
$3.6m
SERIES A
Total funding: $43.6m
Company benefits
- Vision and dental insurance
- 8-16 weeks paid parental leave
- Company equity
- Work from home opportunities
- Health insurance
Company values
- One with the customer
- Inspiring innovation
- Cheerfully flexible
- About the assist
- Proud of what you're producing
Company HQ
Cerritos, CA
Articles
Leadership
Daniel Kim
(Co-Chair of the Board & Senior Advisor)Co-founded AuditBoard in 2014, and served as co-CEO until July 2020. Former Global Director of Internal Audit at Quiksilver and Executive Director, Corporate Audit and Compliance at International Rectifier.
Jay Lee
(Co-Chair of the Board & Senior Advisor)Co-founded AuditBoard in 2014, and served as co-CEO until July 2020. Former VP of CounterPoint, and was SVP & CFO at Tomich Brothers Seafood.
Share this job
View 20 more jobs at AuditBoard