Administrative Assistant, Sea Machines Robotics
Field Operations and Customer Support
Autonomous control & perception for the maritime industry
Open for applications
Autonomous control & perception for the maritime industry
21-100 employees
Open for applications
21-100 employees
Company mission
To revolutionise marine navigation with data-driven intelligence, autonomy, and connectivity.
Role
Who you are
- The ideal candidate is detail-oriented, highly organized, and comfortable supporting technical teams operating in dynamic, safety-critical environments
- 3+ years of administrative or operations support experience, preferably in technical, maritime, offshore, construction, manufacturing, or field service environments
- Strong organizational and multitasking skills with high attention to detail
- Proficiency in Microsoft Office or Google Workspace; comfort working in shared document environments
- Strong written and verbal communication skills, including with technical and international stakeholders
- Ability to manage priorities in a fast-paced, operationally complex environment
- Experience in document management, file management, and contract management
- Proficiency with Monday.com
- Experience supporting global teams and international deployments preferred
- Exposure to ERP, field service management, asset tracking, or logistics systems preferred
- Associates degree or equivalent experience preferred
- Proactive, detail-oriented, and solutions-focused
- Comfortable working with technical professionals and operational teams
- Strong follow-through and accountability
- Adaptability to changing deployment schedules and operational needs
What the job involves
- The Administrative Assistant – Field Operations and Customer Support provides essential administrative and operational support to our global Field Operations team and our customers
- This role serves as a coordination hub between field engineers, operations, leadership, vessel partners, and internal stakeholders to ensure accurate scheduling, documentation, compliance, and communication across all deployments
- This individual will also play an important role in maintaining and administering our Monday.com workflows and operational systems to ensure they remain accurate, effective, and actionable across the organization
- Provide administrative support to V Field Operations Team
- Coordinate calendars, meetings, domestic and international travel, and deployment logistics for field engineers and technical staff
- Support scheduling and tracking of vessel mobilizations, sea trials, offshore deployments, and maintenance activities
- Assist with onboarding and offboarding of field engineers, including system access, credentials, and equipment coordination
- Support special projects, process improvements, and system implementations related to field services operations and customer success
- Assist with coordination of technical trainings, workshops, and field team meetings
- Provide general administrative support as needed in support of a growing, global technical organization
- Organize and prioritize customer needs and coordinate with engineering, field and sales teams to drive timely, effective solutions and improve the customer experience
Our take
Allied Research predicts the autonomous maritime industry could be worth $130 billion within a decade. Funding is pouring into the industry with more evidence coming in that autonomous ships both reduce emissions and promise fewer accidents.
Sea Machines manufactures a number of vessel intelligence systems that provide “operator-in-the loop” autonomous command and control. The approach pushes the edge of autonomy while guaranteeing safety for clients’ precious human and economic capital.
Already being used in a variety of use-cases from large cargo vessels to oil-spill response, the startup is determined to only drive more applications of its autonomous steering software as well as introduce new robotics and object-recognition products for the industry.
While giants like IBM and Rolls-Royce can weather the sometimes drawn-out gaps between capital investments and revenues, Sea Machines is a significantly smaller enterprise. However, despite its relative ‘youth’, the startup has demonstrated product-market fit better than most, with promising results so far such as its STEAMRACER-class autonomous surface ship advancing into the US Navy’s final competitive evaluation phase.
Freddie
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Feb 2024
$12m
LATE VC
Jul 2020
$15m
SERIES B
Total funding: $39.4m
Company benefits
- 401(k)
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Company HQ
Jeffries Point, Boston, MA
Leadership
Michael Johnson
(CEO & Founder)Founded Sea Machines while working on an oil-spill response team for Titan Salvage in the Arctic. Worked in the Maritime and Offshore industries for over two decades.
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