Human Resources Manager, BookNook
People Operations
$90-110k
Online learning & tutoring platform
Be an early applicant
Online learning & tutoring platform
501-1000 employees
Be an early applicant
$90-110k
501-1000 employees
Company mission
To enhance academic achievement and instil a love of learning in every child through the use of a dynamic learning platform that connects students with experienced tutors and engaging resources.
Role
Who you are
- 3-5 years of progressive HR experience
- Hands-on experience as HRIS admin (Rippling experience strongly preferred)
- SHRM-CP or PHR certification (strongly preferred)
- Experience supporting a growing company with a lean HR function
- Ability to work independently, take ownership and prioritize competing demands
- Excellent attention to detail, and ability to manage confidential info, and strong organizational, analytical, communication, and problem-solving skills
What the job involves
- We are seeking an experienced Human Resource Manager to serve as the company's sole HR leader, owning the day-to-day People Operations function. This is a critical individual contributor role for someone who is detail-oriented, process-driven, and comfortable managing all of HR while serving as a trusted resource to employees and leadership
- The primary focus of this position will be payroll & benefits administration, HRIS management, HR compliance, and employee lifecycle management.
- The ideal candidate will be equally comfortable working through a payroll discrepancy, managing an annual benefits renewal, configuring an HRIS workflow, partnering with Finance on tax compliance, and advising a manager on an employee issue.
- We are particularly interested in someone with hands-on Rippling experience who can serve as subject-matter expert and own the platform; and someone who is SHRM-CP or PHR certified
- Own and oversee the company's end-to-end payroll process, partnering closely with Finance and payroll providers to ensure accurate, timely, and compliant payroll
- Ensure compliance with applicable federal, state, and local payroll tax and employment requirements, incl. earnings codes and multi-state considerations
- Manage the employee benefits programs by partnering with vendors and advisors to ensure accurate administration, compliance, comms, and process improvements
- Lead the annual benefits renewal and open enrollment process
- Administer and oversee the company's 401(k) plan, including employee eligibility, contributions, administrator coordination, compliance, and plan governance
- Manage payroll and/or benefits changes for new hires, terminations, promotions, merit increases, bonuses, deductions, qualifying life events, leave, etc
- Reconcile payroll and HRIS data and proactively identify and resolve payroll, benefit, or deduction discrepancies, serving as primary contact for employee questions
- Partner with Finance and advisors on annual audits and other required filings
- Serve as the primary administrator and internal owner of Rippling, including employee data, workflows, permissions, reporting, integrations, and configuration
- Maintain high standards of data accuracy and confidentiality, and employee record-keeping (e.g. I-9s, background checks, personnel files, tax & benefits records)
- Develop and improve scalable HR processes, policies, SOPs, and workflows
- Ensure compliance with federal, state, and local laws and regulations, (incl. filings, notices, and compliance deadlines), partnering with counsel when appropriate
- Maintain and update the employee handbook and other internal documentation
- Support leave administration, including applicable federal/state requirements
- Own a consistent and professional end-to-end onboarding process, including employment docs, I-9s, tax forms, benefits enrollment, system access, and training
- Manage employee changes, transfers, promotions, and other lifecycle events
- Manage employee offboarding, incl. final pay, benefits transitions, documentation, system access, COBRA, and support leadership with separations as needed
- Support leadership with the administration of performance management processes (OKRs), as well as performance-related documentation (e.g. PIPs)
- Support hiring managers with recruitment efforts, including job description development and posting, as well as candidate screening and coordination
- Provide guidance on employee relations and issues, escalating matters appropriately
Our take
BookNook is a social enterprise on a mission to close the ever-widening gap in child literacy using technology. Providing students with wider access to tutoring and literacy support, BookNook has been proactive in gaining partnerships with schools and companies across dozens of states since it launched in 2015 - it has been teaming up over the last few years with leading education charities and non-profits such as MobileServe.
BookNookâs approach to pricing is also a notable feature of its platform - it charges for its software and tutoring on an equity system, charging less to schools with a high number of students on the free lunch scheme. This helps the company stand out as a viable learning model in a saturated market that has seen many competitors appear since remote schooling became more prevalent post-pandemic.
Freddie
Company Specialist at Welcome to the Jungle
Insights
34% employee growth in 12 months
Company
Funding (2 rounds)
Apr 2018
$2m
SEED
Jun 2017
$1.2m
SEED
Total funding: $3.2m
Company benefits
- Competitive Compensation
- Flexible Vacation Days
- Remote Opportunities
- Medical, Dental, and Vision
- Pet Insurance
- Stock Options
- Employee Recognition Programs
- Referral Bonus
- Paid Parental Leave
- Monthly Stipend
- 401(k)
Company HQ
Financial District, San Francisco, CA
Leadership
Kristin Werk
(CEO)Kristen joined BookNook in 2023 as the COO, moving into the role of CEO in 2024. They are also the CEO of Operanta Advisers as well as a Member of TeamWomen and Chief.
Jared Harless
(CPO)Prior to joining BookNook in 2023, Jared was a VP of Product Strategy at Encoura. Before that, they spent 18 years at McGraw-Hill Education as a VP/Executive Director.
Jake Nidenberg
(CFO)Prior to joining BookNook in 2024, Jake was the CFO at Urbanspace, a VP at Spring Education Group, and an Analyst/Associate at Macquarie Group.
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